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Residence Inn Vancouver 2-star

1234 Hornby Street, Vancouver, BC, Canada

Located in the heart of downtown Vancouver, Residence Inn boasts a short walk to the financial district, shopping, theatres and beaches.[more]

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User Reviews for Residence Inn Vancouver, Vancouver

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.0]
Based on 47 user ratings

Aug 26, 2008 by Rebecca from Kirkland, WA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • First Impressions (lobby, check-in staff, smell) are all first rated.
  • Once you check out, no access to elevators or restrooms via key access.

“Great location, front desk staff very friendly, lobby attractive and smelled really nice. Rooms have absolutely everything. Dishes, cutlery, tea kettle, stove & microwave. even a dishwasher. Was clean, comfortable beds and very quiet for being in the heart of downtown.”

Aug 18, 2008 by Marti from Seattle, WA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Comfy beds. Fantastic breakfast bar. Lovely pool.
  • Bigger fridges please.

“Loved this hotel. Perfect for families, the pool and locker room were fantastic and the breakfast bar was amazing. The rooms were very comfy and quiet. Perfect!”

Aug 7, 2008 by Tim from Edmonton, AB CA
Overall Rating: 6 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[1]

  • The gym was not bad.

“Good room. Terrible location. Don't go.”

May 1, 2008 by Todd from Portland, OR
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[7]

  • Location, size of rooms, everything generically nice.
  • Our room smelled like Indian food (there was a kitchenette).

“Great location, friendly front desk, decent comp breakfast. For price, great value.”

Sep 28, 2007 by Susan from Calimesa, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Quality, location, helpful and friendly staff, pool/spa enjoyable, excellent breakfast.
  • Not applicable - we did not find anything that we did not like.

“This was our first visit to Vancouver. We chose the Marriott Residence Inn based on previous experience and reputation - we were not disappointed. We found its location very convenient to everything we wanted to see - we could walk to these areas with ease. It was very clean, well kept; the staff was very helpful and friendly. We really enjoyed our stay and upon our return to Vancouver would choose this hotel again for its comfort, location.”

Aug 14, 2007 by Ann from Palos Heights, IL
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[5]

  • The hotel staff was very accommodating to our large group.
  • I did not like the location.

“The hotel staff attended to our every need. We were traveling with a large group and they went above and beyond their call of duty with our many requests.”

Aug 3, 2007 by Darren from Beaverton, OR
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[7]

  • The general cleanliness and location of the hotel were ideal for our needs.
  • Parking is not included; breakfast was average quality, quite noise surroundings.

“The rooms are well appointed, with kitchen facilities to allow for in room cooking. Internet access is included, but poor speed. Breakfast was also included, but on one day people had to wait as the facility could not handle the number of customers. The rooms were quite noisy at night time - windows were not double glazed, so during the night sirens, cars and people could be heard. In general - we would stay at this hotel again though - it was convenient and comfortable for our needs.”

Aug 2, 2007 by Lisa from Layton, UT
Overall Rating: 3 Overall user rating
Cleanliness:[7] • Staff:[3] • Location:[4]

  • They got us in our room right away even though we arrived early.
  • The staff was very unhelpful.

“The room was fine (clean, what we wanted, etc.) but even on the 17th floor we could hear all the traffic, people, fire engines like we were standing on the street. Also the front desk staff was extremely unhelpful. We asked for a "mom and pop" type restaurant that would serve pizza and spaghetti. The two choices they gave us were both a couple miles away and chain restaurants that I could eat in at home. We ended on a $10 (each way) taxi to a restaurant they recommended that we discovered when we got there did not even serve pizza! We had stated several times that we wanted pizza and spaghetti! We walked for several minutes with our 2 small children, and finally found a place that was extremely expensive, but made everyone happy. Over the next day, we found 2 of the exact type of place we described to the front desk within walking distance of the hotel! I will never stay at that Residence Inn again! I have always had a great experience with this chain, and am very disappointed! The indoor pool was also freezing cold!”

Mar 1, 2007 by Stacya from Seattle, WA
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[9]

  • Staff is friendly and helpful.
  • Had to change rooms, first room was not so clean and needed some replacing of older things, the couch and some items in the kitchen.

“This hotel is pretty good and has a great location. It is perfect for people who want a kitchen with their hotel. However, this Marriott needs to do some redecorating and replacing; the first room I was in was a little run down. Otherwise, good pool, decent gym, great staff.”

Jan 5, 2007 by Michael from Bothell, WA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Wonderful staff!
  • Close to Granville St, which was noisy at night?

“Great staff, centrally located and an overall great experience.”

Dec 28, 2006 by Jen from Bothell, WA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • I really liked the pool area. The locker rooms had showers. Very clean hotel. Location was okay. Breakfast buffet was decent.
  • Our room on the 19th floor faced the bar/club and we could hear the noise from our room late in the wee hours.

“Very friendly staff. Parking is underground and gated. Very secured hotel--card key needed to access the elevators. Great snack food vending machines on the 2nd floor. rooms were nice. The main bed was in somewhat of a secluded area in the room. Our room had a sofa bed which we used. Overall, nice. Would stay here again. Clean. Not bad for a downtown hotel.”

Jul 6, 2006 by Phil from Chicago, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The health club and breakfasts were great.
  • No shades on the windows, just sheer curtains. The sun is out until 9:30. This makes it hard to go to sleep early.

“Located between the downtown area and Granville Island. Great location. Large rooms. Good price.”

1 of 2 people found this review helpful.

Jun 14, 2006 by Derryck from Portland, OR
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Mini kitchen (stove, pots/pans, dishwasher) in the hotel room.
  • Parking was very expensive.

“Great location, comfortable rooms.”

Jun 12, 2006 by Chriss from River Forest, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Location, cleanliness, suite, full breakfast, outdoor garden patio, stop on the trolley tour, beyond expectations--Thank you!!!
  • Nothing.

“I would stay here again--even at full price!! The staff and the amenities were great--in addition to all the other wonderful things!!”

2 of 2 people found this review helpful.

May 31, 2006 by Chrissy from Federal Way, WA
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[4] • Location:[10]

  • It was well-maintained and centrally located.
  • The front desk manager did not listen to my complaint about the power outlet in the bathroom not working.

“Classy.”

May 21, 2006 by Pat from Longview, WA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The ability to cook and keep perishables in the refrig.
  • Nothing.

“We loved everything about this place--the clean spacious suite, the free Internet, the pool and Jacuzzi, and the great breakfasts. The staff was extremely friendly.”

May 11, 2006 by Lori from Seattle, WA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Great breakfast, attractive rooms, very clean.
  • Put on hold for 5 min when called ahead.

“This was a great hotel. Kitchens would make it great for a longer stay. A nice, full breakfast. The pool area was very nice - appreciated the amenities.”

Oct 30, 2005 by Y from Seattle, WA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Offers complimentary breakfast! Great location, friendly staff, good view.
  • $20 per day parking.

“Overall, good stay.”

1 of 1 people found this review helpful.

May 24, 2005 by Debbie from Mcneill, MS
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Beautiful, Clean, Friendly. Great experience
  • no vending machines.

“I wasn't sure what to expect when I arrived in Vancouver for my stay. The Residence Inn was a wonderful hotel. The hotel was spotless throughout. The staff was friendly and very happy to help in anyway possible. I would stay there again the next time I'm in Vancouver.”

3 of 3 people found this review helpful.

Feb 23, 2005 by Sandra from Shoreline, WA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[5] • Location:[10]

  • Extremely clean and very convenient location
  • Checking in took far too long, and there weren't enough parking spaces

“I would recommend this hotel to anyone who plans on spending very little time in it. Its location is fantastic, and it is very clean. The staff was courteous, but slow. Room service was terrible, but overall a very good experience.”

2 of 2 people found this review helpful.

Amenities at Residence Inn Vancouver, Vancouver

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • Outdoor Parking
  • Parking
  • Phone with data port
  • Picnic Area/Tables
  • Pool
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Vending Machines
  • Wake-up Service
  • Water Skiing
Hotel Representatives:

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