Summit Lodge and Spa

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User Reviews for Summit Lodge and Spa, Whistler

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Feb 1, 2008 by Alan from Charlotte, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, spacious room, friendly staff, good location.
• No complaints.

“Nice hotel at a great resort.”

Jan 7, 2008 by Ken from Surrey, BC CA

• Good Location.
• Small parking spaces.

“Typical Whistler hotel, comfortable room although on the small side the hotel is close to the village centre where there are lots of shops and restaurants.”

Dec 1, 2007 by Michael from Windsor, ON CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Nice location /very friendly service.
• Parking was expensive room was not laid out well.

“After we rearranged the furniture the room was comfortable. The staffs were friendly and helpful the views were fantastic. Was a nice experience.”

Aug 14, 2007 by Birgit from Eden Prairie, MN
Overall Rating: 8
Staff:[9] • Location:[10]

• Great location in the heart of the Village. You can walk to everything.
• Some noise from people walking by on the street late at night.

“Rooms are clean and comfortable and the small kitchenette made it possible to eat in some of the time. We liked the location most of all and the staff was very helpful and gave personal service. We would stay there again.”

Jan 26, 2007 by Michael from Rego Park, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location, clean.
• Noisy corridors.

“We have stayed here on 3 occasions and been satisfied with the overall value, cleanliness and location.”

1 of 1 people found this review helpful.

Jan 12, 2007 by Peter from Seattle, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Nice rooms with full kitchen, very clean, modern, free internet.
• Staff could be more knowledgeable, have to pay for parking.

“A very nice, clean, comfortable hotel, with everything you would need/want in a ski town hotel. Was great alone, would be great as a couple or with multiple friends, I wouldn't call it very child friendly, and it's a little bit removed from the central action of whistler, but whistler isn't that big, so you are never far from the action and a frequent shuttle takes you to the lifts, but walking is easy and convenient. Overall a great place to stay, especially for the money. Freak parking would be nice, but it's less than five minutes to the free lot in whistler.”

Jan 8, 2007 by Austen from Beaverton, OR
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[7]

• Free internet.
• Noise / parking.

“This hotel does not deserve their star rating, especially for the price they are charging. Our stay was riddled with problems. The hotel staff were oblivious and inattentive. We stood at the counter on numerous occasions waiting to be helped only to be ignored. They say their hotel room accommodates two adults and two small children, but the room felt very small and cramped for just two people. Additionally, noise literally pours in from every direction. Every few minutes we could hear a noise that sounded like an espresso machine steaming milk. It sounded like the plumbing for the whole hotel ran directly through our walls. Furthermore, noise from the street and from the hallways could be heard clear as day. Another problem was the cleanliness of the room. I found several hairs spread out across the shower walls and curtain. Our toilet paper was not adequately stocked. To add to that, when I called to have more toilet paper delivered to the room, it took them over an hour to bring it up. Good thing it wasn't an emergency! The hotel is a dog friendly place as well. Our room did not smell particularly of dog, but the hallways had an odor. Another minus is the parking ( / night!). The list goes on and on. I am usually pretty forgiving and don't really care when there are a few problems here and there. However, our experience seemed to be nothing but problems. The one positive thing was that we had free internet in our room and a free wine reception. I would highly recommend staying elsewhere.”

Jan 8, 2007 by Michael from Burnaby, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• There provide a very good spa.
• None.

“This is a nice place to stay and people are very friendly.”

Jan 6, 2007 by Brad from Portland, OR
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Very friendly & helpful staff.
• Enforcement of quiet time could have been better.

“All in all a great place to stay in whistler. Small kitchenette made quick meals easy & grocery store is very close by. An easy walk thru the village to lifts. Great staff & a very nice restaurant, too.”

Jan 5, 2007 by Lori from Jupiter, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Spa, pool, hot tub & sauna sweet. Room clean and nicely appointed.
• Nothing negative.

“Conveniently located in whistler village (main street). Close to village stroll and many restaurants. Free hotel shuttle to lifts; free whistler village bus in front of hotel. Much nicer than expected; would stay there again! Ld.”

Dec 22, 2006 by Sam from Wenatchee, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Location.
• Price.

“Room price plus $20/day parking this place cost too much.”

Dec 12, 2006 by Michael C. from Blain, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This is a very nice hotel and very close to market place and shopping store.
• None

“This is a nice place to stay, and good place for ski. We really enjoy staying this hotel. Customer service is very nice.”

Nov 15, 2006 by Angie from Lynden, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was warm and cozy. Very clean and that is important to me.
• Nothing.

“It is in a great location, very comfortable and clean. The room was decor was great. We really enjoyed our weekend here.”

Sep 22, 2006 by Mike from Kapaa, HI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• It was very quiet, no sounds from other rooms.
• Unsure if the welcome basket was free for us.

“We really enjoyed staying at the Summit Lodge. It was a perfect break for us. The location was perfect as it was not in the busy, busy main square, but within short walking distance to everything.”

Sep 20, 2006 by Timothy from Seattle, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location is good.
• Too generic.

“A pleasant hotel run by Kimpton (a good management group) place is clean but unexciting staff was pleasant.”

Sep 15, 2006 by Sa from Collierville, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Great Hotel in terms of facilities & location.
• Parking Charges were not specified upfront. No Tax refund from Canada.

“Great Hotel, Great Location and Absolutely beautiful place to visit. ”

Sep 6, 2006 by Arlene F. from Los Angeles, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location, great staff.
• Pool was a bit cold, not enough amenities.

“Great for the price since Whistler Village is very expensive area, hotel is clean, could use some updating but over all, had a great experience, great location and easy check in, staff were great, definitely worth the money we paid and more.”

Aug 31, 2006 by Edwin from Seattle, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location! Dog friendly!
• Nothing.

“Nice hotel, with a great location and good amenities.”

Aug 25, 2006 by Anna from Vancouver, BC CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Just everything except see N13.
• I did not like a noise from a refrigerator, but I liked to use it.

“Family friendly, my room had sofa-bed with extra sheets and pillows, so each room could be excellent for two adult and two children. You can safe a lot because each room has a kitchen inside with everything (from spoons to frying pan). And coffee was excellent!”

Aug 23, 2006 by Patti from Auburn, WA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the balcony and the fact that you could open the windows.
• The heated pool was fairly chilly!

“The hotel was very nice. It was in a quiet location, yet within walking distance to everywhere we wanted to go. There was a nice pool, hot tub and spa on site. Our room was nicely furnished with updated furniture/linens, etc., had a nice balcony and had a very comfortable sleeper sofa. There was a kitchenette and the cleaning staff washed our dishes every day!”

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Amenities at Summit Lodge and Spa, Whistler

24 Hour Front Desk AM/FM Alarm Clock Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services