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User Reviews for Renaissance Toronto Downtown at Rogers Centre, Toronto

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May 27, 2009 by BJ from Erie,PA
Overall Rating: 9

• Location was great and staff was friendly.

“We had a great experience here, loved the location and got the room for a great price. The staff was friendly and the hotel was quiet because there wasn't much going on.”

May 18, 2009 by Sandra from Belnan,Canada
Overall Rating: 10

• Location, cleanliness, and friendly staff.

“Excellent location, and very friendly staff.”

May 12, 2009 by Nora from London,Canada
Overall Rating: 6

• The price.
• The rooms were tired with stained carpet and peeling wallpaper.

“The rooms need to be updated. There were large stains on the carpet everywhere and the room smelled unpleasant. The wallpaper was peeling off. The beds were very nice with crisp linen. The tub area needed to be recaulked, but the bathroom was otherwise okay with nice amenities. TV was old style CRT and didn't work when we arrived. The view was train tracks.”

Apr 30, 2009 by Brian from Hanilton,Canada
Overall Rating: 10

“An absolutely excellent experience.”

Apr 29, 2009 by JayVon from Suisun,CA
Overall Rating: 10

• Nice rooms.
• The hallways were not attractive and like a maze.

“Overall, the hotel was nice.”

Apr 27, 2009 by Justin from Montreal,Canada
Overall Rating: 8

• Friendly staff, and great location.
• Not what I expected for the star-level.

“Great location, friendly staff. Great pool. Rooms are clean but a bit outdated.”

Apr 23, 2009 by Concetta from Markham,Canada
Overall Rating: 7

• I liked the view from my hotel room and how they allowed us to have a late check out.
• Check in staff was very rude - however night staff was nice.

“Hotel is really nice, Not so romantic but nice to come back to after a night on the town. If you get a field view room you are able to see whats happening in the skydom (ex) watch a game, etc.”

Apr 17, 2009 by from Ottawa,Canada
Overall Rating: 8

• Great location, public spaces and view of room was great.
• Coffee maker was full of rust inside, bathroom fan covered with dirt and clean towels pressed against it, sheets stained and breakfast buffet was very stale.

“The hotel was well located, new, great lobby, pool, rooms overlooking dome very special, nice room and friendly staff.”

Apr 8, 2009 by Maria from Ottawa,Canada
Overall Rating: 8

• Loved that you can see the baseball diamond where the blue jays play from inside the hotel, cool restaurant too.
• Bathroom amenities quite bare, ex. shampoo etc.

“Great stay, awesome location, polite and helpful staff, hard to find entrance to hotel though! I enjoyed my stay but the hotel was not a 4* as indicated.”

Apr 8, 2009 by Stephen from Rochester,NY
Overall Rating: 3

• Close location to CN Tower.
• Too many things to name.

“Not up to expectations. The staff gave us bad directions, the rooms did not match the photos, I had to complain about noise twice. Bad experience, not even close to a 4-star hotel.”

Apr 8, 2009 by Mark from Baysville,Canada
Overall Rating: 10

• Fantastic place, close to downtown.

“Friendly staff, clean rooms, not disappointed at all.”

Apr 6, 2009 by Andy from Fredericton,Canada
Overall Rating: 8

• Comfortable beds.

“The hotel was nice with very friendly service staff. The room was very comfortable and clean. It was a bit loud in the morning, due to its proximity to the rail yard and it was not conveniently located near to public transit. Overall, a great stay.”

Mar 30, 2009 by NG from North York,Canada
Overall Rating: 7

• Location.

“Staff gave us two double beds and even though we requested a king size bed. They said there were none available for the two days that we were there. The next day we talked to another manager and she said that king size rooms were available. In fact, there were many such rooms available as she gave us options as to which floor we wanted the room on. Were very disappointed in the people we talked to on first night who said right away that no king size rooms were available even without making any attempt to look for one.”

Mar 27, 2009 by Eva from Kitchener,Canada
Overall Rating: 8

• It suited our needs.
• Parking was difficult and expensive.

“It was a nice hotel, would have preferred a better view.”

Mar 22, 2009 by Amy from Sudbury,Canada
Overall Rating: 10

• Great downtown location, unique & modern decor, valet parking, friendly & helpful staff.
• $30 valet parking.

“One of my best experiences at a hotel. Friendly & helpful staff, many amenities, clean rooms, good food at restaurant. Would definitely stay there again.”

Mar 3, 2009 by Maria from Toronto,Canada
Overall Rating: 9

• The setting of the hotel - being that it is in the sky dome.
• Could have been a little finer, however was good enough.
  I was very satisfied.

“Great hotel. Fun place to stay.”

Feb 23, 2009 by Jessica from Buffalo,NY
Overall Rating: 6

• Room was nicely decorated.
• Location is inconvenient.

“Swimming pool was clean and nice; room was well-appointed but the location is less than ideal unless you are seeing a game at the skydome.”

Feb 19, 2009 by Ash from Mississauga,Canada
Overall Rating: 10

• All around service, EXCELLENT!
• Pay for parking.

“Service, location, hotel staff excellent, 5 mins from anything and everything in Toronto.”

Feb 19, 2009 by Mark from Rochester,NY
Overall Rating: 9

• Dinner was great. Room was nice.
• Late night dessert in the same restaurant was mediocre, poor service.

“Room and dinner were terrific, but our service for a later night dessert was terrible and the dessert was nothing special. The hotel is more than a half a mile from the subway, so a little inconvenient. Would like more choice in restaurant(s), only one in a four star hotel.”

Feb 19, 2009 by Alan from Mount Albert,Canada
Overall Rating: 10

• Clean, comfortable and convenient.

“The hotel was great. However, we needed to go outside in the cold to purchase tickets for the Sky dome event, it would have been more convenient if the hotel sold the tickets to its patrons directly.”

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Amenities at Renaissance Toronto Downtown at Rogers Centre, Toronto

360 The Restaurant at the CN Tower - nearby AM/FM radio ATM/Cash Machine Accessible facilities Air conditioning Air conditioning individually controlled in room Alarm Clock All news channel Baby Sitting Bath tub with spray jets - Some Rooms Bathroom amenities Bathtub Beauty shop/salon- Nearby Bike trail nearby - 1 mile Bistro Restaurant - onsite Bottled water - Fee Bymark - nearby Cable channel: CNN Cable channel: ESPN Cable channel: HBO Cable/satellite TV Canyon Creek Chop House - nearby Cherry Beach nearby - 3 miles CityCore nearby - .1 miles Cocktail lounge Coffee/Tea maker Color TV Complimentary in-room coffee or tea Complimentary newspaper delivered to room Complimentary newspaper in lobby Concierge Desk Concierge lounge1 Converters/ Voltage adaptors Cribs Currency exchange- Nearby Curzon''s Fitness Curzons nearby Diamonds Bar - onsite Dinner delivery service from local restaurant Direct dial phone number Down/feather pillows Drugstore/pharmacy- Nearby Electrical adaptors available Express check-in Express check-out Fitness Center nearby Florist- Nearby Free toll free calls Gift/News stand Hairdryer Hard Rock Cafe - onsite Housekeeping - daily Ice Machine Indoor Parking Iron - In Room

Jacuzzi Jogging trail nearby - 1 mile Kit Kat Italian Bar & Grill - nearby Large desk Lionhead nearby - 22 miles Liquor store- Nearby Marble bathroom Men''s clothing- Nearby Mini-refrigerator - Some Rooms Non-refundable charge for pets On-Site parking- Fee Onsite laundry Outdoor Parking Parking Pay per view movies on TV Planet Hollywood - nearby Private Bathroom Public area air conditioned Remote control television Roll-Aways Room Service Room service - full menu Royal Woodbine nearby - 18 miles Safe Deposit Box Sailing nearby - 3 miles Sauna Security Separate closet Separate modem line available Separate tub and shower - Some Rooms Shoe shine stand Sink in-room Sofa bed - Some Rooms Speaker phone Sports court onsite Squash court nearby St. Andrews Valley Golf Course nearby - 20 miles Sundry/Convenience store Telephone jack adaptor available Telephone with data ports Tennis court nearby - 3 miles Two-line phone VCR player - Available Valet dry cleaning Valet parking - Fee Vending Machines Video Checkout Video games Voice mail Volleyball nearby Wakeup Service Wayne Gretzky''s - nearby Wet bar - Some Rooms Whirlpool Women''s clothing- Nearby

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