Doubletree International Plaza Hotel Toronto Airport

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User Reviews for Doubletree International Plaza Hotel Toronto Airport, Toronto

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Aug 31, 2009 by Ed. from Winnipeg,Canada
Overall Rating: 8

• Convenient location, swimming pool, spacious, great welcome cookie.
• Extra pay for parking, extra pay for breakfast, room entrance light did not work, bathroom fan did not work, room very small.

“The hotel is an older grand building and must have been very nice some time ago. It sill is quite nice but is starting to show it's age. Staff was helpful and friendly in person. On the phone when I was trying to confirm that I would need a non-smoking room I was not able to get any reassurances even after I mentioned that I was being accompanied by a minor. In the end I did I get a non-smoking room and all is well.”

Jun 20, 2009 by Shahin from Surrey,Canada
Overall Rating: 7

• Looked clean and service was there.
• Needs renovation it looks old.

“Over all the hotel looks old and they try to give service but it looks the ownership dont like to spend the money it is big hotel and if they spend the money it could get to be 4.5 star.”

Sep 22, 2008 by Aaron
Overall Rating: 7

• Lobby was nice and new looking, clean.
• Parking was
  over priced.

“It is a good hotel for business people and close to the airport but the planes flying over gets old fast. The hotel was fine for what I was doing there.”

Sep 12, 2008 by Jane from Ontario, ON CA
Overall Rating: 5
Cleanliness:[3] • Staff:[7] • Location:[8]

• Front desk area, restaurants and bars across street.
• Hallways dirty, unkept and smelly.

“We were assigned room and after an 2 hours in room we started to have allergic reactions. We made our way back to the front desk. We received an apology and a new room. Little or no concern about the severe reactions we were having. $10 to park is steep for this area.”

Aug 25, 2008 by Andrew from Charlton, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Bed was very comfortable and of good quality.
• No laundry facilities for overnight stay.

“Clean quiet and comfortable in an accessible location.”

Aug 19, 2008 by Dave from Hamilton, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Big swimming pool with sauna and waterslides.
• Pool in same hall as meeting rooms, business people around in suits while I was swimming.

“Overall, a great experience at a very nice hotel for price. However it was geared more towards business people so it felt awkward at times in leisure clothes and swim suit while others were around in business meetings and suits. However that would be the only thing I could complain about.”

Aug 13, 2008 by Lisa from Nepean, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• I liked how helpful the staff was in terms of directions.
• The bed in the room was off center to the television.

“This hotel was very friendly and accommodating. It was very clean and the staff was knowledgeable. It was far from downtown but it was comfortable, had a very nice view, a great fitness center and pool and lots of restaurants in the area.”

Aug 11, 2008 by Rolf from Novato, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great location, comfortable room.
• Noisy A/C, long check-in time.

“The Doubletree Toronto Airport is an excellent airport hotel. Great access to highways and transportation. The newly equipped fitness gym merits high marks.”

Aug 10, 2008 by Kimberly from Orchard Park, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Liked everything.

“Close to Downtown Toronto, easy access to the major highways. Very clean lots of places to eat on site. Would recommend this to anyone.”

Aug 7, 2008 by Mike from London, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Very nice pool.
• Small rooms.

“Nice 3star and great pool.”

Jul 31, 2008 by Pam from Echo Bay, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was very clean and inviting. Good location.
• Elevators were slow.

“The staff was very polite, efficient and accommodating. The surroundings are very clean and pleasing. Many families were enjoying the pool and waterslide. The area near the hotel provides a number of good restaurants. It is easy to find from highway 401, 427 or 27.”

Jul 30, 2008 by Steve from North Bay, ON CA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[4]

• Liked the pool and the closeness to the 401.
• Big parking lot near airport. Thought that was only downtown!

“Decent location but would have rather stayed in north central Toronto. Adequate room size but did not know specifics until my arrival. Nice hotel and we did enjoy the use of the pool and whirlpool.”

Jul 30, 2008 by Bob from Victoria, BC CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Bed was very comfortable, convenient to airport, truckers marketplace buffet 7 min walk.
• Carpets need to be replaced.

“Very nice hotel, rooms good, good location parking $10/night cookies excellent, only complaint is the carpets need replacement.”

Jul 28, 2008 by Chris from Raleigh, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Free internet.
• Had to pay for parking.

“Nice, but could use a little renovation. My room had a bit of a smell to it, not too bad though. I enjoyed it.”

Jul 27, 2008 by Donna from London, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[3] • Location:[8]

• Overall cleanliness and amenities were very good. Nice quiet rooms.
• It took 20 minutes to get through to the telephone number given to arrange a shuttle pickup at the airport.

“Overall experience at this hotel was fairly good. I have stayed at this particular location several times now. The biggest disappointment by far is the staff. They are among the most disinterested staff I have ever encountered while traveling. Quite often the front desk staff is not even present at the desk, but sitting in a staff office behind the front desk area. Having stayed here several times, I now know where to go looking for them, but during my first stay I waited over 10 minutes to be checked in with no staff present at the desk. The telephone number for the airport shuttle is also very inconvenient. On average, I would say it takes anywhere between 10 and 30 minutes to get through on that line.”

Jul 21, 2008 by Anita from Londob, ON CA
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[7]

• Good location.
• Very noisy, unfriendly, inhospitable staff, room service food is really bad and not worth the cost.

“I would not recommend this hotel. Stay only if you are desperate.”

Jul 17, 2008 by Bin from Phoenixville, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location is close to the airport, major highways to Toronto downtown. Room has two queen beds. Big swimming pool with two water slides.
• Parking lot looks cheap and unsafe. Drive way to and from hotel entrance are traffic hazard. Be careful driving.

“Enjoyed the stay. Would visit again.”

Jul 15, 2008 by Vince from Winnipeg, MB CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenience to Airport and amenities.
• Parking was $10 extra.

“Great hotel, location was good if you want an airport hotel. Tim Horton's across the street was nice. Parking was an extra $10 which was annoying.”

Jul 15, 2008 by Adrienne from Hattiesburg, MS
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[7]

• The restaurants were pretty good.
• There was a sci-fi convention starting towards the end of our stay.

“The hotel overall was ok. It's close to the airport. For the price of the hotel everything was fine, but I wasn't expecting to pay for parking each day.”

Jul 11, 2008 by Kamla from Queens Village, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• My daughter really enjoyed the pool with the slide. I enjoyed the room with comfortable beds.
• None.

“I really enjoyed staying at this hotel that I extended my stay for an extra night. My daughter really had fun in the pool.”

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Amenities at Doubletree International Plaza Hotel Toronto Airport, Toronto

180* Door Viewer 24 Hour Housekeeping Accessible Alarm Radio Audible alarms Audio/Visual Equipment Rental Automated Teller (ATM) Automatic Door Closer Babysitting Service Baggage Storage Balcony Barber Shop Bathrobe Bathroom amenities Beauty Salon Bidet Business Center Cable TV Services Car Rental Desk Cellular Phone Rental Children''s Menu Clock Radio Clothing Store Coffee maker Complimentary Beverage Computer Computer Rental Concierge Desk Connecting Rooms Cribs Dictaphone Efficiency Electric Service Electronic Smoke Detector Electronic locks Elevators Executive Level Services Executive Lounge Express Mail FAX Fax rental Fitness Room Foreign Currency Exchange Gift Shop Glowing Light Switches Hairdryer Hand Held Shower High Speed Internet Access High chairs In-Room Treadmill Internet access in guest room Iron Ironing Board Jacuzzi Kitchen, full Kitchenette Laundry/Valet Service Lever Door Handles Local Area Transportation

Lounge Lower or Adjustable Closet Rod Luggage Hold Meeting Rooms Mini Bar Modem News Stand Newspaper M-F (Wallstreet) Newspaper Deliv''d M-F (Local) Newspaper Deliv''d W/E (Local) Newspaper M-F (USA Today) Night Lights in Bathroom Non-Smoking Notary Public Office Rental Paging Equipment Rental Parking facility Pets Allowed Photo Copying Service Printer Refrigerator Registration Policies Restaurants and Bars (Outlets) Rollaways Room Service Safe Safety Deposit Box Scald Proof Shower/Tub Secondary Locking Device Secretarial Service Shower for Wheelchair Sofa Bed TV-Cable TV-Pay per view TV-Premium HBO,CNN,ESPN TV-Standard Network Telephone - Auto Wakeup Telephone - Two Lines Telephone - Two Phones Telephone - Voice Mail Telephone - in Bath Telephone - with Dataport Telephone Services Telephone-with Speaker phone Thermostat (adjustable) Thumb Dead Bolt Trouser Press Turndown Service Typewriter Video Cassette Player Video Cassette Player - rental Video Conferencing Available Video Games featured on TV Video Messaging Visual Strobe/Hearing Impaired Welcome Amenity Wet Bar Work Desk with Lamp

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