Doubletree International Plaza Hotel Toronto Airport

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User Reviews for Doubletree International Plaza Hotel Toronto Airport, Toronto

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Apr 27, 2008 by Ashlee from Brampton, ON CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The apple pie and ice-cream was good.
• The room was not very stylish. Quite outdated.

“I wasn't too impressed with the hotel. I have stayed at others with the same rating and was satisfied with those.”

Apr 23, 2008 by Brenda from Regina, SK CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Very clean. Beautiful marble floors freshly polished. Many restaurants.
• The casual cafe was the only one I ate at. Food was very mediocre and pricey.

“Very comfortable, and clean. Many restaurants to choose from. Close to airport with shuttle service. Gave you a warm cookie when you checked in!”

Apr 21, 2008 by Rolf from Novato, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location, comfortable room.
• Out-of-date gym equipment, no tissues in room.

“The Doubletree Toronto Airport remains a reliable, quality hotel for the business traveler.”

Apr 13, 2008 by Tim from Rancho Mirage, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[7]

• Location, comfort, gym, free reliable internet, very quiet for an airport hotel.
• Bathroom plumbing was leaky, television had poor reception and very basic channel package.

“A solid 3 star hotel, all you need or expect for an airport location, although there are certainly better ones. The rooms are comfortable, though not large, and soundproofing is exceptional. Internet is free. Television reception was poor, as was channel availability. Restaurant bar had very basic food selection, no drinkable wine, and not surprisingly closed early because of lack of business midway through a playoff game. Many good restaurants nearby.”

Jan 2, 2008 by Todd from Toledo, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location was great. Beds were comfortable very clean room.
• Hot tube was not working for 24hr.

“Great place with a great location. No problems at all.”

Dec 31, 2007 by Sandie from St. Catharines, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quick check in, very welcoming, everything was ready for us when we arrived.
• Rooms were a bit small, could hear airplanes overhead.

“I'd return again great location.”

Dec 17, 2007 by Bill from North Bay, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• I enjoyed the comfort of the bed and the size of the bathroom.
• There was a fouled odor when I first entered the room, like stale air.

“For the price the room was great! The staff was friendly and there was ample parking with a fair parking rate. The bed was very comfortable and the bathroom was very clean and well maintained. My only complaint would be the stale air smell that the room had upon first entering; I think this seems to be a standard concern with this hotel. They may need to have the circulation of air in rooms upgraded. I would certainly stay here again.”

Dec 9, 2007 by Myrna from Kelowna, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Free internet and free printing.
• Nothing.

“Good service, particularly the bellmen. Loved the free internet and free printing. Made it really easy to get work done in a comfortable environment.”

Nov 30, 2007 by Brad from Tillsonburg, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Room was amazing.
• Nickel and dimmed you once there - i.e. parking, no free local calls, etc.

“The hotel was beautiful. The bed was the most comfortable we've ever had in a hotel. Parking was $10 a night, and it wasn't explained how to use the key card in the lot. The TV remote was confusing and the channel listings didn't match the actual numbers. The pool was nice and had twin water slides, however they were closed. We didn't discover until our time in the pool was almost done that you had to ask the life guards on duty to open them for you. Four restaurants on site, but none were family friendly or family priced. No free breakfast.”

Nov 28, 2007 by Willie from Buffalo, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was in clean, comfortable, upscale & romantic

“I normally stay at the hotel next door & always wanted to stay at this one. The curb appeal is attractive & the hotel was everything that I thought it would be. I would stay here again.”

Nov 25, 2007 by Gaa from San Antonio, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[3] • Location:[9]

• The place was ok, warm and cozy. The public transportation to Downtown is at the door. The cookie is nice.
• The people there forget to smile.

“If you want a clean place to sleep then it is the one.”

Nov 24, 2007 by Jim from Rocheter, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Hot tub, size of room, and pleasant staff.
• Fire alarm went off shortly after checking into the room.

“The Doubletree hotel was a great place to stay. We stayed overnight and went to Markham for a concert it was a short distance to both Markham and Downtown Toronto. A great location! The room was much larger than most we've stayed in, and the bathroom and amenities were great. We took a trip to the pool/hot tub, and those facilities were really wonderful as well. Though we didn't have an opportunity to visit the restaurants, there was a great selection, and the menus looked good. The staff was also very pleasant sent up non feather pillows very quickly upon our request, and were pleasant at check in. The only issues we encountered were a bit of noise during housekeeping time (loud carts!) And the fire alarm going off just after we checked in and forcing us to evacuate down to the first floor! By the time we got down there, it had stopped and they sent us back to our rooms must have been a false alarm. Not a huge inconvenience at all, just a surprise! Overall, our stay and the Doubletree facilities were even better than we had expected, especially for the very low price! We would recommend the Doubletree hotel highly.”

Nov 18, 2007 by Jody from Minneapolis, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The Doubletree cookies.
• Hotel wanted extra money to give us king size bed.

“The furniture and carpet seemed a little dated, but the room was comfortable nevertheless. The only thing that mildly irritated me was that the hotel had king size beds available, but wanted to charge a premium. Perhaps the rooms with the king size beds had been renovated with newer furniture and newer carpet, I don't know.”

Nov 16, 2007 by Lisa from Espanola, ON CA
Overall Rating: 7
Cleanliness:[5] • Staff:[10] • Location:[7]

• Staff extremely friendly.
• Room was little worn looking. There was chocolate on phone table little dirty.

“Beds were very good. Rooms were fine. A little old and needs refreshing in the rooms.”

Nov 16, 2007 by Monica from Thornhill, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Quite a nice place, pleasant and clean.
• Heater was acting funny.

“Very nice, clean, and neat.”

Nov 12, 2007 by Cynthia from Watertown, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Chocolate chip cookies at check-in.
• Did not always deliver newspaper to room in the AM.

“The Hotel staff was extremely helpful in making sure I got a non-smoking room.”

Nov 8, 2007 by Loretta from Ann Arbor, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The staff was very friendly, accommodating and the amenities were well thought out meeting our needs well.
• Room service ended at midnight and we were looking for something yummy. Oh well!

“From the warm cookies at check in to the sink-into-it beds and luxurious linens, we thoroughly enjoyed our stay. User-friendly hours for the pool, hot tub, and water slide helped us relax and unwind when we were able. Thank you for making our get-away such a pleasure!”

Nov 6, 2007 by Bobbi from Watertown, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean, attractive, quiet, great quality for the price.
• Parking price.

“Great for a business traveler. Close to the airport & convention center. Located on a very busy street with lots of traffic and airport noise, but the rooms were insulated well and the noise was not disruptive to sleep.”

Oct 29, 2007 by Gerry from Ottawa, ON CA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• It is spacious, clean and offers a large array of restaurant options.
• There was insufficient front desk staff when I arrived.

“A very convenient, well appointed hotel just a few minutes from the airport.”

Oct 27, 2007 by Rich from Rochester, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Convenient.
• Shabby room.

“The hotel lobby was impressive, but the room, while admittedly quiet, was much less impressive. It was small, the carpet was lumpy and stained, and the pay per view movie channel had so much interference that the movie was hard to watch (regular free channels were fine). Also, the staff apparently took the free newspaper away before it could be retrieved. It was a two star room, at best.”

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Amenities at Doubletree International Plaza Hotel Toronto Airport, Toronto

180* Door Viewer 24 Hour Housekeeping Accessible Alarm Radio Audible alarms Audio/Visual Equipment Rental Automated Teller (ATM) Automatic Door Closer Babysitting Service Baggage Storage Balcony Barber Shop Bathrobe Bathroom amenities Beauty Salon Bidet Business Center Cable TV Services Car Rental Desk Cellular Phone Rental Children''s Menu Clock Radio Clothing Store Coffee maker Complimentary Beverage Computer Computer Rental Concierge Desk Connecting Rooms Cribs Dictaphone Efficiency Electric Service Electronic Smoke Detector Electronic locks Elevators Executive Level Services Executive Lounge Express Mail FAX Fax rental Fitness Room Foreign Currency Exchange Gift Shop Glowing Light Switches Hairdryer Hand Held Shower High Speed Internet Access High chairs In-Room Treadmill Internet access in guest room Iron Ironing Board Jacuzzi Kitchen, full Kitchenette Laundry/Valet Service Lever Door Handles Local Area Transportation

Lounge Lower or Adjustable Closet Rod Luggage Hold Meeting Rooms Mini Bar Modem News Stand Newspaper M-F (Wallstreet) Newspaper Deliv''d M-F (Local) Newspaper Deliv''d W/E (Local) Newspaper M-F (USA Today) Night Lights in Bathroom Non-Smoking Notary Public Office Rental Paging Equipment Rental Parking facility Pets Allowed Photo Copying Service Printer Refrigerator Registration Policies Restaurants and Bars (Outlets) Rollaways Room Service Safe Safety Deposit Box Scald Proof Shower/Tub Secondary Locking Device Secretarial Service Shower for Wheelchair Sofa Bed TV-Cable TV-Pay per view TV-Premium HBO,CNN,ESPN TV-Standard Network Telephone - Auto Wakeup Telephone - Two Lines Telephone - Two Phones Telephone - Voice Mail Telephone - in Bath Telephone - with Dataport Telephone Services Telephone-with Speaker phone Thermostat (adjustable) Thumb Dead Bolt Trouser Press Turndown Service Typewriter Video Cassette Player Video Cassette Player - rental Video Conferencing Available Video Games featured on TV Video Messaging Visual Strobe/Hearing Impaired Welcome Amenity Wet Bar Work Desk with Lamp