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User Reviews for Sheraton Centre Toronto Hotel, Toronto

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Jun 27, 2009 by Celene from Greensboro,NC
Overall Rating: 10

• Beautiful lobby - waterfall and flowers.
• Room was just a little cramped - bathroom had counter space small.

“Great location, beautiful hotel and excellent staff. Restaurant food and drinks was good but rather expensive.”

Jun 23, 2009 by Victor from Gatineau,Canada
Overall Rating: 9

• I loved the architecture of the main hall.
• I find too tight the entrance lot with the valets.

“The hotel's room does not feel like a 4 star especially with no extras like breakfast or even a water bottle for free. It is certainly comfortable, worth the price I paid, but actual room prices are 3 times more, and I'd feel ripped off if I paid that much per night for what I got. I also cannot believe the expensive parking of 40$ per night.”

Jun 20, 2009 by Elizabeth from Mississauga,Canada
Overall Rating: 10

• I liked this hotel because I was alone and felt comfortable.

“I have always liked this hotel and it was just as nice as I remembered 30 years ago.”

Jun 16, 2009 by Karen from Stoney Creek,Canada
Overall Rating: 10

• The speed of check in and quality of room.
• Nothing not to like.

“Checking into our room was a breeze with multiple representatives and automated check in also available. All staff were courteous and helpful and directed us to the correct elevator bank to reach our suite. We were assisted by a porter who placed our over night bags away. The amenities of the room were superb, the view - marvelous and access to the underground made walking to the ACC to which we had tickets to a comedy performance, a wonderful exercise away from traffic and weather. I would definitely stay here again.”

Jun 10, 2009 by Linda from Ridgeland,MS
Overall Rating: 9

“Great location in Toronto. A big plus for us was the free use of the internet. The room was spacious and a beautiful view of city hall. Enjoyed it so much.”

May 30, 2009 by Maggie from Milford,MI
Overall Rating: 10

• Everyone greeted us with a smile!
• No mints on the pillow?

“We were very pleased with our visit especially for the price. It
made it possible for another trip and able to recommend to everyone we know!”

May 21, 2009 by Danny from Montreal,Canada
Overall Rating: 10

• Great location and free popcorn and lemonade when we got there.
• Washroom counters were not cleaned.

“Great hotel that is centrally located.”

May 21, 2009 by Andrea from Corsicana,TX
Overall Rating: 9

• Location.
• I was on the floor with the spa and some construction noise.

“Great and excellent location in the city.”

May 20, 2009 by Brenda from Sarnia,Canada
Overall Rating: 10

• The staff was friendly and helpful at all times which made our trip to Toronto a pleasurable experience.
• I would have liked one king bed instead of the two double beds.

“We visit Toronto often visiting family and friends. We have never stayed in a hotel downtown before and we thoroughly enjoyed how convenient the restaurants and shopping were in location to The Sheraton. We will definitely stay in this or another hotel in this same location again.”

May 18, 2009 by Joseph from Baldwinsville,NY
Overall Rating: 9

• Location,Location,Location
• Carpet in room was very dirty/stained. Parking was very expensive. $36 for one day.

“I have stayed in this hotel 6 or 7 times and it has been a positive experience EVERY time. Friendly professional staff,very clean lobby and located perfectly to take in the whole city!”

May 17, 2009 by Argh from Markham,Canada
Overall Rating: 4

• Location.
• Bell tower across the street rings every hour, and you can hear the elevators move up and down non stop all night long.

“Horrific stay. First night, we heard the bell ring every hour. Waking us up. And the elevator cable started squeaking after the 2nd day according to maintenance, so they switched our room to a quieter one. The room was quieter, but there were bugs on the sheet, and it smelled. Not pleased at all. Did not get much sleep either.”

May 13, 2009 by Jan from Vancouver,Canada
Overall Rating: 8

• Staff was excellent.
• The air/heat was not working and took 4 calls.

“Very, clean, friendly, and very accommodating. I had a daughter recovering from surgery and they were very accommodating. No fridge in the room so they provided one. But the lack of air/heat problem was never solved.”

May 13, 2009 by Mary from Amherstburg,Canada
Overall Rating: 10

• Staff was very friendly and helpful and even gave us a free upgrade to a larger room.
• We had to pay $14.00 for parking.

“Overall we were very impressed. The room was very spacious and very comfortable.”

May 12, 2009 by Robert from Cartier,Canada
Overall Rating: 10

• All the staff was friendly and helpful in every way. Plan to visit again.
• I found that the hall was a bit noisy during the evening, with doors closing loudly.

“We were very impressed with all the services at our disposal, and the cleanliness of the rooms.”

May 12, 2009 by Martha from Canada,Canada
Overall Rating: 7

• The fan in the bathroom runs all day long. Must shut the bathroom door so that it cannot be heard.

“Big American style hotel. Rooms are comfortable and well furnished but not exceptional. The noise from the fan in the bathroom, which runs all day long and cannot be controlled in the room, is annoying. I presume.”

May 11, 2009 by William from Chili Center,NY
Overall Rating: 10

• Location, staff, everything.

“Conveniently located downtown, walking distance to everywhere. Hotel is immaculate, great staff. Nothing more that I could wish for.”

May 10, 2009 by Liane from St. Davids,Canada
Overall Rating: 1

• Location.
• The room was filthy and the plumbing was broken.

“The room had clearly never been cleaned with more than a swipe of a rag. There were clumps of dust in the corners, on the vents and the back of the toilet. I used a towel to touch the light switches which were so encrusted with grime. There was a smear of dirt on the bathroom door. When I washed my hands, the broken pipes under the sink sprayed my legs and feet, soaking them. The walls were so thin, I was awakened by the knocking on my next door neighbor's door by the maintenance man there to fix their plumbing.”

May 6, 2009 by Ryan from Brampton,Canada
Overall Rating: 9

• Clean, friendly.
• Expensive services.

“My wife and I stayed here for two nights. The arrival process was hectic - cars didn't know where to go or where to park. The check-in process was OK. The room was very clean, the bathroom was nice. The in-room movie selection was really good - although there was no where to watch any of the pay-per-view sporting events. No bar fridge in the room. The bed was good - but not the greatest - the beds at the Radisson with the sleep number were way better than this one at the upscale hotel. Pillows were great plus very comfortable. Room was a little loud as we were next to the elevators.”

Apr 23, 2009 by Wendy from Windsor,Canada
Overall Rating: 8

• The bed is not comfortable..

“I checked in at 5pm and was told I can check out at 2pm which was good and gave me some extended hours to stay.”

Apr 22, 2009 by Christine Wright from Tiverton,Canada
Overall Rating: 8

• Comfortable beds.
• Beginning to show its age.

“Clean, friendly, and beds were comfortable. But the rooms were noisy until well after midnight, lots of people out in corridors after midnight making noise, sleep was disturbed due to this.”

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Amenities at Sheraton Centre Toronto Hotel, Toronto

24-Hour Security 24-hour front desk ADA-approved rooms available AM/FM Alarm clock radio Adjustable thermostat Air conditioning Bathroom amenities Bistro on Two Business center/services Cable/satellite TV Cellular Telephone Rental Coffee maker Concierge services Cribs Available Currency Exchange Fitness facility Gift shop/News stand Hair dryer Hair salon/Barber In-room movies Internet Access Iron/Ironing Board Laundry/Valet Services

Le Bifteque Maid Service Medical services Multilingual staff Non smoking rooms available Pets allowed, restrictions may apply Pool - indoor and outdoor Refrigerator Room service - 24 hours Safe deposit boxes Sauna Shoe shine available Spa Facility/Services Sun deck Telephone w/voice mail and dataports Tour Desk Traders Bar and Grill Translation services Transportation services Valet Parking Video Checkout Wake-up services Whirlpool/Hot tub

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