Sheraton Centre Toronto Hotel

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User Reviews for Sheraton Centre Toronto Hotel, Toronto

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Sep 14, 2008 by Tim from Sarasota, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The gym & pool.
• House keeping did not pick up wine glasses left out in the halls for days.

“First class.”

Sep 12, 2008 by Zarth from Wellston, OK
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[9]

• Price.
• Terrible food, mediocre maintenance/condition.

“Acceptable considering price, but it would definitely be my last choice for this star level in downtown Toronto!”

Sep 11, 2008 by Daisy from Windsor, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location.
• Nothing.

“This hotel is centrally located. We walked to the harbor, Eaton Mall, and China town, all within 15 minutes of walk. The staff at the front desk is very friendly and helpful. The room is not big but clean. The lobby is big and pretty and you can watch the water fall from the lobby.”

Sep 11, 2008 by Raef from Detroit, MI
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location.
• Smoking being allowed.

“It was very stinky floor. Did not appreciate that.”

Sep 11, 2008 by Donna from Springfield, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location.
• Sundries were very high as well as parking fees.

“Nice location in downtown. Pack any OTC meds you may need as the gift shop charged around 10 times the price of a store. Still had a nice stay and would go again.”

Sep 11, 2008 by Phil from Kanata, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The view from the 34th floor was great, I love the Toronto Skyline.
• Some idiots were making lots of noise at 3am, walls are a bit thin.

“Really nice looking place, if you catch it during the film festival then you'll see Canadian stars strolling through on the red carpet. Staff was friendly and eager to help, parking at the hotel is pretty expensive, but all round a nice place to stay.”

Sep 10, 2008 by Cathy from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location. Free internet in lobby.
• Once we checked out we couldn't use the free internet. Technology seemed to interfere with a small service.

“The Sheraton is in an excellent location. The staff was almost all very friendly and helpful. The lobby had a number of interesting activities. Though we didn't use them we saw people playing chess, sitting at a big, shared community table reading or with laptops, or sitting in a rocking chair. It was one of the friendliest lobbies I've ever seen.”

Sep 10, 2008 by Liesl from Aurora, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• NA.
• Nothing, the stay was great!

“Excellent friendly service. Well kept rooms. Well lit. Nice view. Excellent! It was a knockout, especially for the price!”

Sep 10, 2008 by Cheryl from Whitby, ON CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Centrally located hotel - good for any traveler.
• Parking - $40/night is crazy.

“We are from the Toronto area and stayed at the Sheraton for one night during the Toronto International Film Festival. The hotel was insanely busy since Canada's Walk of Fame gala was being held next door and reception at the Sheraton. Staff we encountered was great - I needed a new iron (old one had stuff stuck on it) and it was brought up right away. Check in was efficient even though it was busy. We were stuck with two double beds and thought they were small for two people but overall - a great stay.”

Sep 10, 2008 by Vicki from Royal Oak, MI
Overall Rating: 5
Cleanliness:[8] • Staff:[1] • Location:[7]

• The bed was very comfortable.
• The staff (specifically the front desk).

“I would never stay at the Sheraton in Toronto again if I had a choice. While the hotel was nice enough, the front desk was rude, talked down to me. I personally did not think this was as nice of a hotel as they would like to think they are. No impressed to say the least.”

Sep 10, 2008 by Sherrisue from New Castle, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• It was very elegant. Nice pool, spa, comfortable bed. Great location.
• Room was small. Parking expensive, internet.

“Very busy place. A hot spot in the city. Staff was cordial. Rooms were very comfortable although smaller than expected. It was a pleasant experience staying here. The facility itself is absolutely beautiful. Waterfalls. Decor Very elegant. Certainly would stay here again.”

Sep 9, 2008 by Duane from Sarnia, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location is great, very nice hotel, liked it better then the Hilton.
• Valet Parking is very over priced, use City Hall Parking Lot.

“Location is great, very nice hotel, liked it better the Hilton. Valet Parking is very over priced, use City Hall Parking Lot.”

Sep 9, 2008 by Denise from Ellington, CT
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[9]

• Location and parking.
• Elevators and fee for fitness center.

“Great location, easy parking. nice pool would stay again.”

Sep 9, 2008 by Randy from Mississauga, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly courteous staff.
• AC was a little loud.

“Great location for exploring Toronto. Had a great room with a view of city hall.”

Sep 9, 2008 by Trevor from Thessalon, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Guest service staff was very helpful.
• No small fridge.

“Very convenient location in downtown Toronto. Extremely comfortable beds. Excellent guest service staff who go out of their way to accommodate your needs with a smile.”

Sep 8, 2008 by Rebecca from South Berwick, ME
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Very large, loved the indoor/outdoor rooftop pool, very good location, had everything you needed at the hotel except free parking.
• Had to pay to park the car, towels in the room had long black hairs on them (perhaps from the cleaning person?).

“Only stayed for one night, but our stay was very enjoyable.”

Sep 7, 2008 by Barry from North Bay, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location-amenities.
• No fast food area, no entertainment at lobby bar.

“Clean comfortable, great place to stay, will certainly stay again.”

Sep 7, 2008 by Pat from Pain Court, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Our room with a view.
• Chaotic to get into the entrance when driving.

“We were very pleased with the Sheraton and our room was excellent with a view of the CN Tower. Especially nice was the king size bed which was extremely comfortable. There was also a very comfortable easy chair to watch TV.”

Sep 7, 2008 by Lyle from Madison Heights, MI
Overall Rating: 7
Cleanliness:[9] • Staff:[2] • Location:[9]

• Great view. Clean. Good location. Starbucks coffee.
• Incremental charges! Internet for $16!

“This hotel is centrally located for touring the city. Many attractions are within walking distance. If your floor is high enough, you may get a great view of the city. Everything was clean and Starbucks coffee was included. However, parking is up to $30/day, internet is $16/day, a beer is $10, a movie on demand is $12, the paper that shows up on your door is almost $2/day, and a breakfast entree is $17. In other words, use the hotel for sleeping and always eat somewhere else, browse the internet somewhere else, park at the city lot (nearby) and tell them you don't need the paper.”

Sep 6, 2008 by Mike from Bloomington, MN
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• The location, the pool and the lobby - chess and internet.
• To get to our room we had to take two elevators. Huge hotel, small bathrooms, crowded.

“This is an older property that has been well maintained. The food here is highly over priced - the good news is there are many options just outside the hotel's doors for great food at more reasonable prices. We traveled with our 3 1/2 year old and enjoyed the pool - there were balls and noodles there for the kids. The hot tub was scummy/dirty. Our room was adequate with decent storage, a flat screen TV, good Starbucks coffee but a smallish bathroom - no space to put stuff near the sink.”

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Amenities at Sheraton Centre Toronto Hotel, Toronto

24-Hour Security 24-hour front desk ADA-approved rooms available AM/FM Alarm clock radio Adjustable thermostat Air conditioning Bathroom amenities Bistro on Two Business center/services Cable/satellite TV Cellular Telephone Rental Coffee maker Concierge services Cribs Available Currency Exchange Fitness facility Gift shop/News stand Hair dryer Hair salon/Barber In-room movies Internet Access Iron/Ironing Board Laundry/Valet Services

Le Bifteque Maid Service Medical services Multilingual staff Non smoking rooms available Pets allowed, restrictions may apply Pool - indoor and outdoor Refrigerator Room service - 24 hours Safe deposit boxes Sauna Shoe shine available Spa Facility/Services Sun deck Telephone w/voice mail and dataports Tour Desk Traders Bar and Grill Translation services Transportation services Valet Parking Video Checkout Wake-up services Whirlpool/Hot tub