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Sheraton Centre Toronto Hotel
123 Queen Street West,
Toronto, ON, Canada
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0] Based on 4876 user ratings |
Jun 27, 2009 by
Celene from Greensboro,NC
Overall Rating: 10
“Great location, beautiful hotel and excellent staff. Restaurant food and drinks was good but rather expensive.”
Jun 23, 2009 by
Victor from Gatineau,Canada
Overall Rating: 9
“The hotel's room does not feel like a 4 star especially with no extras like breakfast or even a water bottle for free. It is certainly comfortable, worth the price I paid, but actual room prices are 3 times more, and I'd feel ripped off if I paid that much per night for what I got. I also cannot believe the expensive parking of 40$ per night.”
Jun 20, 2009 by
Elizabeth from Mississauga,Canada
Overall Rating: 10
“I have always liked this hotel and it was just as nice as I remembered 30 years ago.”
Jun 16, 2009 by
Karen from Stoney Creek,Canada
Overall Rating: 10
“Checking into our room was a breeze with multiple representatives and automated check in also available. All staff were courteous and helpful and directed us to the correct elevator bank to reach our suite. We were assisted by a porter who placed our over night bags away. The amenities of the room were superb, the view - marvelous and access to the underground made walking to the ACC to which we had tickets to a comedy performance, a wonderful exercise away from traffic and weather. I would definitely stay here again.”
Jun 10, 2009 by
Linda from Ridgeland,MS
Overall Rating: 9
“Great location in Toronto. A big plus for us was the free use of the internet. The room was spacious and a beautiful view of city hall. Enjoyed it so much.”
May 30, 2009 by
Maggie from Milford,MI
Overall Rating: 10
“We were very pleased with our visit especially for the price. It
made it possible for another trip and able to recommend to everyone we know!”
May 21, 2009 by
Danny from Montreal,Canada
Overall Rating: 10
“Great hotel that is centrally located.”
May 21, 2009 by
Andrea from Corsicana,TX
Overall Rating: 9
“Great and excellent location in the city.”
May 20, 2009 by
Brenda from Sarnia,Canada
Overall Rating: 10
“We visit Toronto often visiting family and friends. We have never stayed in a hotel downtown before and we thoroughly enjoyed how convenient the restaurants and shopping were in location to The Sheraton. We will definitely stay in this or another hotel in this same location again.”
May 18, 2009 by
Joseph from Baldwinsville,NY
Overall Rating: 9
“I have stayed in this hotel 6 or 7 times and it has been a positive experience EVERY time. Friendly professional staff,very clean lobby and located perfectly to take in the whole city!”
May 17, 2009 by
Argh from Markham,Canada
Overall Rating: 4
“Horrific stay. First night, we heard the bell ring every hour. Waking us up. And the elevator cable started squeaking after the 2nd day according to maintenance, so they switched our room to a quieter one. The room was quieter, but there were bugs on the sheet, and it smelled. Not pleased at all. Did not get much sleep either.”
May 13, 2009 by
Jan from Vancouver,Canada
Overall Rating: 8
“Very, clean, friendly, and very accommodating. I had a daughter recovering from surgery and they were very accommodating. No fridge in the room so they provided one. But the lack of air/heat problem was never solved.”
May 13, 2009 by
Mary from Amherstburg,Canada
Overall Rating: 10
“Overall we were very impressed. The room was very spacious and very comfortable.”
May 12, 2009 by
Robert from Cartier,Canada
Overall Rating: 10
“We were very impressed with all the services at our disposal, and the cleanliness of the rooms.”
May 12, 2009 by
Martha from Canada,Canada
Overall Rating: 7
“Big American style hotel. Rooms are comfortable and well furnished but not exceptional. The noise from the fan in the bathroom, which runs all day long and cannot be controlled in the room, is annoying. I presume.”
May 11, 2009 by
William from Chili Center,NY
Overall Rating: 10
“Conveniently located downtown, walking distance to everywhere. Hotel is immaculate, great staff. Nothing more that I could wish for.”
May 10, 2009 by
Liane from St. Davids,Canada
Overall Rating: 1
“The room had clearly never been cleaned with more than a swipe of a rag. There were clumps of dust in the corners, on the vents and the back of the toilet. I used a towel to touch the light switches which were so encrusted with grime. There was a smear of dirt on the bathroom door. When I washed my hands, the broken pipes under the sink sprayed my legs and feet, soaking them. The walls were so thin, I was awakened by the knocking on my next door neighbor's door by the maintenance man there to fix their plumbing.”
May 6, 2009 by
Ryan from Brampton,Canada
Overall Rating: 9
“My wife and I stayed here for two nights. The arrival process was hectic - cars didn't know where to go or where to park. The check-in process was OK. The room was very clean, the bathroom was nice. The in-room movie selection was really good - although there was no where to watch any of the pay-per-view sporting events. No bar fridge in the room. The bed was good - but not the greatest - the beds at the Radisson with the sleep number were way better than this one at the upscale hotel. Pillows were great plus very comfortable. Room was a little loud as we were next to the elevators.”
Apr 23, 2009 by
Wendy from Windsor,Canada
Overall Rating: 8
“I checked in at 5pm and was told I can check out at 2pm which was good and gave me some extended hours to stay.”
Apr 22, 2009 by
Christine Wright from Tiverton,Canada
Overall Rating: 8
“Clean, friendly, and beds were comfortable. But the rooms were noisy until well after midnight, lots of people out in corridors after midnight making noise, sleep was disturbed due to this.”
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