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User Reviews for Ramada Hotel and Suites Surrey Guilford, Surrey

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Jul 7, 2006 by Scott from Lynnwood, WA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[8]

• It was new.
• The dirty socks I found in the bed I was sleeping in during the night.

“The only explanation I can come up with about the dirty women's socks at the bottom of the bed is that they did not change the sheets. During the night I woke up and was stretching out when I felt something at the bottom of the bed under the covers. I pulled it out to find a pair of dirty women's socks. This is the only time I have been disgusted with a hotel. As an airliner pilot I stay in a lot of hotels and this was by far the worst for cleanliness and attention to cleanliness.”

Sep 1, 2005 by Cheryl from Eastsound, WA
Overall Rating: 3
Cleanliness:[3] • Staff:[8] • Location:[5]

• Staff were very friendly and helped to fix problems
• no shampoo in room, jacuzzi turned my hair green

“There was no ice in the ice machine. No shampoo or soap in the room. Coffee grounds in the coffee machine. We have definitely stayed in better locations--- BUT the staff were very friendly and wanted to correct problems. They could not, however, change the color of my hair post-jacuzzi, which is now a lovely shade of green.”

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Amenities at Ramada Hotel and Suites Surrey Guilford, Surrey

24 Hour Front Desk 24 Hour Security AM/FM Alarm Clock Adjoining Rooms Air Conditioned Audio Visual Equipment Babysitting/Child Services Bar/Lounge Breakfast Budget Bus Parking Business Center Coffee Maker in Room Computer Rental Conference Facilities Connecting Rooms Copy Service Efficiency Elevators Express Checkout Fitness Center or Spa Free Airport Shuttle Free Local Telephone Calls Free Newspaper Free Parking Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Heated Pool Ice Machine

Iron Ironing Board Jacuzzi Kitchenette Laundry Service Laundry/Valet Services Meeting/Banquet Facilities Microwave Modem Lines in Room Modem in Room No Smoking Rooms/Facilities Outdoor Pool Overhead Projector Parking Pets Allowed Pool Radio Recreational Vehicle Parking Refrigerator Restaurant Room Service Safe Safe Deposit Box TV Remote Control Television with Cable Truck Parking VIP Rooms/Services Vending Machines Wake-up Service Wheel Chair Access