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Delta Vancouver Airport 3-star

3500 Cessna Drive, Richmond, BC, Canada

This newly renovated hotel is just five minutes away from the Vancouver International Airport. The hotel offers 415 guest rooms and over 17,000 sq.[more]

  • Amenity Highlights — Valet Parking, Cribs Available, 24-hour front desk, ADA-approved rooms available, AM/FM Alarm clock radio
  • Average User Rating: 7.5 [rate it]
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User Reviews for Delta Vancouver Airport, Richmond

Average User Rating: 7.5
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[7.5]
Based on 239 user ratings

Jul 15, 2008 by Linda from Papillion, NE
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • We liked the fact that the city bus stopped right outside the property. It made it easy to see Vancouver inexpensively.
  • Nothing comes to mind.

“Usually an airport location is not my first choice when staying in a city for the first time. The hotel is lovely and bus stops out front, so it was easy to spend the evening seeing Vancouver before heading for our cruise the next day.”

Jul 14, 2008 by Drew from Decatur, GA
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • Good restaurant nearby.
  • AC was under construction.

“It took us 3 attempts to get a satisfactory room. First one had the wrong beds, second one had a broken AC (they were being repaired throughout). Finally, we had a room with a working AC.”

May 17, 2008 by Fc from Carlsbad, CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[3]

  • Clean and nice rooms.
  • The noise in the hallway are easily heard. Not much insulation from interior noise.

“Hotel was good, safe, clean and overall nice place. Location is far from Downtown, but within a 20 minute drive.”

May 17, 2008 by Lisa from Huntington Beach, CA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[7]

  • Not to far from Downtown.
  • Noise from airport.

“Good for business traveler.”

May 13, 2008 by Jim from Tualatin, OR
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Location & complimentary airport shuttle.
  • Room service meal was mediocre.

“I was connecting through Vancouver so basically just needed a decent room for the night with a quick free shuttle to and from the airport. Delta fit my needs. Room service was available; food quality so-so.”

May 6, 2008 by Lisa from Kailua Kona, HI
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[5] • Location:[8]

  • Good shuttle service.
  • Seemed a little run-down.

“It was fine for a night since we were just passing through - and the price was right. The personnel was friendly and accommodating including the shuttle driver who made sure to load our bags onto a cart upon arrival at the airport. As long as you're not expecting luxury and a high-end room, this hotel was fine.”

May 3, 2008 by Kenny from Happy Valley, OR
Overall Rating: 4 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[1]

  • It was clean.
  • The rooms need a lot of updating. Did not meet expectations for a 3-star rated hotel. Poor location, Getting in/out of the parking lot is dangerous.

“The lobby and exterior of the hotel barely qualifies for 3-star rating. The room itself is outdated, lower quality than you'd get at Comfort Inn or Best Western. Very disappointing compared to past experiences.”

Apr 27, 2008 by Cindy from Bayside, NY
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[10]

  • The view in the fitness center was beautiful.
  • very spread out-need to walk distance outside to room.

“The hotel was very convenient to the places I wanted to go. I would definitely rent from it again the next time I visit Vancouver. However, I wish there were no parking fees daily.”

Apr 13, 2008 by Alastair from Burlington, ON CA
Overall Rating: 2 Overall user rating
Cleanliness:[2] • Staff:[5] • Location:[8]

  • Location to Vancouver Airport.
  • Noise at all hours.

“A sorry example of a Delta Hotel. Renovation of the Heating system was in progress. Banging, drilling and other loud noises could be heard at all hours from early morning to evening. Rooms had no operational air-conditioning system and had a bad smell. Only positive was the Bell staff that was extremely friendly and helpful. Would not stay at this location again.”

Mar 31, 2008 by April from Salt Spring Island, BC CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Wonderful mattress and view.
  • Nothing.

“Wonderful oasis to find on late night arrival which soothed us with comfort at night and provided an exhilarating view in the morning. Very quiet and gracious staff.”

Mar 16, 2008 by Matthw from Santa Clara, CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Location, shuttle, Elephant & Castle restaurant next door.
  • Left shuttle on all night, could hear motor all night.

“Good value, friendly staff, decent food. Recommend.”

Mar 10, 2008 by Steve from Princeton Junction, NJ
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[8]

  • Convenience to airport and shuttle service.
  • HVAC system not working so well.

“Because we arrived in YVR Vancouver airport so late (1 a.m.) and were coming across the country from JFK, it was great to stay local to the airport the first night before we left for Whistler the next day. We had to take a cab due to the late hour as the shuttle stops service at midnight, but the hotel kindly reimbursed us for this expense. HVAC system was under renovation so it was not so easy to regulate temp; otherwise our room was fine and perfect for the cost.”

Feb 25, 2008 by Elizabeth from Nanoosebay, BC CA
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[8]

  • Excellent location for airport, good pub food. Friendly and helpful staff.
  • Difficult access to hotel.

“The hotel is well positioned for easy access to the airport. The pub attached to the hotel serves great food - excellent hotel for travelers.”

Jan 7, 2008 by William from Victoria, BC CA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Close to airport and looked after our car while we were away.
  • The coffee pot tripped the breaker in the bathroom where it was placed by staff.

“Very welcoming to a couple of weary travelers!”

Dec 28, 2007 by Andrew from Sidney, BC CA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • Good location.
  • It was cold.

“My rooms heating did not work well, my room was cold. The bathroom had a noise from the furnace (I think) on the other side of a wall. I had to keep the bathroom door closed so I didn't hear the noise in my room.”

Dec 26, 2007 by Kathy from Bellevue, WA
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[8]

  • Good location.
  • The facility is a bit old, the bathroom sink has cracks. The bathtub has hair. Can be better maintained.

“For the price, it's an okay hotel, but I don't like the extra $10 parking fee. Everything are very old, it needs a remodeling soon! Ice machine didn't work on the floor we stayed and so was the one a floor above us.”

Dec 8, 2007 by Juanita from Armstrong, BC CA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[10]

  • Convenience to Vancouver Airport.
  • Although not a smoking room, it smelled like someone had smoked in it.

“We were upgraded when we paid an extra $20 for the night. The room we had been in was well used and having stayed at the Delta before (which is what brought me back) and knew the difference from then to now, I was somewhat disappointed. The TV was also too small for watching from the bed, especially someone with vision difficulties.”

Nov 18, 2007 by Rena from Richmond, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Hotel corrected issue with upgrade.
  • Heating is being fixed.

“Though there is a heating problem it is because they are upgrading. The staff was really wonderful and the two restaurants were excellent.”

Oct 30, 2007 by Ken from Sherman Oaks, CA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[10]

  • Its location, food and price were all good.
  • Nothing.

“I thought it was fine, and would stay there again.”

Oct 23, 2007 by Sarah from Watrous, SK CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Good location, easy transportation access and friendly neighborhood.
  • Staff quality and lack of attentiveness. Aggressive when seeking tips and not quite willing to help. Unfriendly staff.

“I found the room to be quite small and lacking sufficient space even for one single suitcase (there was no rack to support the suitcase and no space for one). Though clean, the room I was given was at the back of the hotel, no outside view of any kind and in general, unfriendly staff (exception for the cleaning maid. Very expensive for the accommodation and services rendered.”

Amenities at Delta Vancouver Airport, Richmond

  • 24-hour front desk
  • ADA-approved rooms available
  • AM/FM Alarm clock radio
  • Adjustable thermostat
  • Airport Shuttle
  • All-news channel
  • Banquet facilities
  • Business center/services
  • Cable/satellite TV
  • Child care services
  • Coffee maker
  • Color television with remote control
  • Concierge services
  • Cribs Available
  • Dataports on phones
  • Doctor on Call
  • Electronic locks
  • Elevators
  • Express check-out
  • Family Plan
  • Fitness facility
  • Hair dryer
  • In-room movies
  • Iron/Ironing Board
  • Jetty Lounge
  • Laundry/Valet Services
  • MASSAGE SERVICES
  • Meeting facilities
  • Multilingual staff
  • Non smoking rooms available
  • On-command movies
  • Other shops
  • Parking - fee
  • Pool - outdoor
  • River Garden
  • Suite (separate living and bedroom)
  • The Elephant and Castle
  • Valet Parking
  • Voice mail
  • Work Desk with Lamp
Hotel Representatives:

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