Delta Vancouver Airport

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User Reviews for Delta Vancouver Airport, Richmond

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Jul 1, 2009 by John from Ortonville,MI
Overall Rating: 7

• Room size.
• Somewhat cold vacant.

“Worked for what we wanted i.e. a place to stay while we waited for our cruise/tour to start.”

May 20, 2009 by Ken from Sylvan Lake,Canada
Overall Rating: 4

• Clean rooms.
• No indoor pool.

“Clean and comfortable rooms. Outdoor pool and no hot tubs. Internet in room was hard line only WiFi available in lobby only. Only restaurant within walking distance. Close to Airport but distant from downtown.”

May 20, 2009 by Kyle from Kansas City,MO
Overall Rating: 10

• It was our honeymoon and brought us chocolate strawberries and champ.
• Nothing, great hotel.

“Great hotel and I will definitely stay there again.”

Feb 16, 2009 by David from Winnipeg,Canada
Overall Rating: 5

• Close to Vancouver Airport.
• Dated furnishings (chipped furniture, loose chair).

“This hotel, was just okay. Dated furnishings.”

Jan 5, 2009 by Jeff from San Diego,CA
Overall Rating: 10

• Extreme courtesy and helpfulness.
• The light socket on the lamp was broken.

“The Delta Vancouver Airport is a high-quality operation with friendly, courteous staff. I was particularly impressed when the concierge went out of his way to bring me a cup of take-out coffee.”

Jan 5, 2009 by Judi from Whitehorse,Canada
Overall Rating: 7

• Great, public area.
• The room was not great. Too small and old.

“If the room we had is an indicator of all of the rooms then it is way over priced.”

Nov 15, 2008 by Jungsheng from Shoreline,WA
Overall Rating: 5

• Bed is comfortable.
• No free breakfast, and no free parking.

“Location: it is not easy for the traveler who drive themselves to find the hotel.”

Nov 5, 2008 by Jane
Overall Rating: 9

• The hotel was beautiful, linens smelled fresh and food from room service was tasty.
• Staff did not seem very knowledgeable about local attractions. We had trouble finding the hotel entrance the first night.

“This hotel is very pretty and clean. The exercise room has a nice panoramic view. I think it would be fun to return in the summer because of the outdoor pool. The breakfast buffet was a little expensive. We enjoyed the terrycloth robes and room service. The beds were comfortable. I liked that the front desk clerk left a phone message of welcome. We felt secure because of the elevator requiring a room key to function.”

Oct 20, 2008 by Terry
Overall Rating: 8

• Convenient to airport.
• Difficult to navigate into the parking area.

“Convenient to airport but difficult to get to if driving. Restaurant next door was
very good. Paid parking.”

Sep 11, 2008 by Julie from Paris, KY
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[10]

• The room was nice. The beds were great, soft and comfortable, best part of the trip. We couldn't wait to get back to get in bed.
• Had to pay for parking- $18 a night, parking garage was far from room. Only one elevator to get to our section of hotel and it was a long hike.

“Parking was the problem and when key card did not work you are told to push a button, then I was told to take a ticket and they would validate it. After waiting in line at the desk for that, the lady their acted like I shouldn't have done what the other told me to and that it was my fault for putting it next to a credit card or cell phone. I explained that it was left in the envelope until I got to the garage. She was not very nice. I hated walking past the desk every time we needed to go to our room because of her attitude.”

Sep 10, 2008 by Margaret from Lloydminster, AB CA
Overall Rating: 7
Cleanliness:[10] • Staff:[7] • Location:[10]

• Location and shuttle service from the airport.
• Bar was too noisy.

“Everything was satisfactory for the hotel. Reception upon arrival was very good. Shuttle service was superb.”

Aug 24, 2008 by Laura from Winnipeg, MB CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• I was able to get a fridge in my room and use a microwave.
• The continental breakfast wasn't free.

“The hotel staff was very helpful. The beds were comfy, but the TV I had was pretty old and had an annoying yellow tint. It was annoying that the numbers of the channels don't display when you flip through them and I couldn't find a display button to make the numbers show up.”

Aug 22, 2008 by Lindsay from Kelowna, BC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• Comfortable room and bed, 24 hour gym.
• Had to pay extra for deluxe room in order to get king/queen bed.

“Loved the hotel and the room. Didn't get a chance to check out the restaurants or room service because it was a short stay. When we arrived we had to pay extra for a deluxe room in order to get a king or queen bed. Rooms were very clean and attractive. 24 hour fitness center was awesome.”

Aug 21, 2008 by Rob from Washington, DC
Overall Rating: 3
Cleanliness:[5] • Staff:[7] • Location:[6]

• Public spaces were nice.
• Rooms were terrible.

“The room was like a 1980s Best Western -- tiny, uncomfortable bed; cheap and small TV; did not appear to be very clean; paper-thin walls (neighbor's alarm clock was audible all morning); just a bad room.”

Aug 16, 2008 by B. K. from Grand Prairie, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location and free shuttle.
• Room smelled musty; older property.

“Hotel is convenient to airport with frequent shuttles and driver helps with bags. Front desk offered upgrade to premium room with king bed for $20 but no other perks. Bed was comfortable; dining is limited to hotel facilities only and nothing within walking distance. Charge for onsite parking. Convenient to city bus system, great for departures and arrival flights for 1-night only.”

Aug 16, 2008 by Karen from Silver Spring, MD
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• It was close to public transportation into downtown.
• Rooms were out of date and needed repairs.

“We weren't thrilled with this hotel. It was pretty drab and the room was smallish. It was far from downtown, but close to the Airport. There was a bus right across the street though that went into downtown which was very easy to use.”

Aug 14, 2008 by Heather from Sammamish, WA
Overall Rating: 6
Cleanliness:[10] • Staff:[7] • Location:[1]

• Comforter on beds, price.
• Not centrally located, broken AC, too small pool, charge for internet.

“This hotel is perfect for business travelers on way to the airport, however it's in a terrible location if you want to be in the heart of Vancouver for a family vacation. It might have a technical address of Vancouver, but it's really in Richmond, which made it an over 35 minute trip to get to Stanley Park and hour to get out of Vancouver to go North to Whistler. The beds were very comfortable. The bathroom was fine and generally clean. They have a $12 a night internet charge which was ridiculous. Supposedly you can check web mail on the TV, but the keyboard provided didn't work. They supposedly have free internet in the lobby, but it took me 20 minutes to get connected and my husband was never able to connect on his laptop. The AC was broken while we were there. The pool is very small. Don't bother with the Elephant & Castle restaurant. We went there late one night because it was conveniently located. I had roast beef with stuffed Yorkshire puddings. It took forever for the food to come and when it arrived, my Yorkshires were burnt black, the veggies were not cooked and obviously freezer burned and the roast beef must have surely come from a grocery store deli being cold, thin and tasteless. The other restaurant is very good for buffet, but pricey. Kids under 6 are free. Kids under 12 eat for $9. Adults are $17 for the buffet, but it's still the best option since other breakfasts on the menu run $15. Overall, I wouldn't stay here again.”

Aug 11, 2008 by Mark from Eden Prairie, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Price is very reasonable. River front location. Nice room and spacey.
• Have to drive back and forth through street lights to go to downtown and other places.

“We enjoyed our stay. Good value and family friendly and good to nice Chinese restaurants.”

Aug 6, 2008 by Ed from Bothell, WA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[5]

• Staff was friendly.
• The room was a little small and they charge for parking.

“It was a little go from the Bridgeport road to the hotel. Also tricky to figure how to get back to freeway 99. The outdoor pool was small but worked fine if not a lot of people are there. Room is clean but a little tight on space. No bad surprise other then the charge for parking.”

Aug 1, 2008 by Wai Ping C. from Edmonton, AB CA
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[10]

• The service was fantastic from the time we arrived the bellman was very friendly and the front desk ensured we received what we requested.
• The room needs some upgrading/renovations especially the bathroom.

“I would rate the customer service level very high and it is family friendly. The hotel was very accommodating. The room was ok little tight and needs some renovations/upgrades bathroom was below my expectations.”

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Amenities at Delta Vancouver Airport, Richmond

24-hour front desk ADA-approved rooms available AM/FM Alarm clock radio Adjustable thermostat Airport Shuttle All-news channel Banquet facilities Business center/services Cable/satellite TV Child care services Coffee maker Color television with remote control Concierge services Cribs Available Dataports on phones Doctor on Call Electronic locks Elevators Express check-out Family Plan

Fitness facility Hair dryer In-room movies Iron/Ironing Board Jetty Lounge Laundry/Valet Services MASSAGE SERVICES Meeting facilities Multilingual staff Non smoking rooms available On-command movies Other shops Parking - fee Pool - outdoor River Garden Suite (separate living and bedroom) The Elephant and Castle Valet Parking Voice mail Work Desk with Lamp

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