Sandman Hotel Vancouver Airport

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User Reviews for Sandman Hotel Vancouver Airport, Richmond

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May 25, 2007 by Jan B. from Sierra Madre, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[4]

• Staff tried very hard to be helpful.
• Room a bit small.

“Lobby is somewhat Spartan, but clean. Staff generally quite industrious and helpful. I told them in advance that I would be arriving very late, which may be why I got a room next to the elevator which was small.”

Oct 2, 2006 by Debbie from Abbotsford, BC CA
Overall Rating: 4
Cleanliness:[7] • Staff:[7] • Location:[5]

• Having Moxie's below was convenient.
• Disappointed in the best value for money.

“When we arrived there was a homeless woman sorting through all her bags of stuff right at the entrance. Unfortunate for her, but not something you want to see when you are out for a night in town. Check in took a long time even though we were the only people there, very slow service. Room was clean enough but very stark and unromantic.”

Sep 22, 2006 by Bruce from Swanton, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The restaurant at the hotel serves excellent food. Wait staff very attentive.
• Appears to be meant for the business traveler, evidenced by the airline crews that checked in.

“Room was clean, the television was small, the ambience was OK, but not great. Good hotel if you're just a business traveler.”

Sep 20, 2006 by Katie from Sandy Springs, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Plenty of towels already in the room.
• N/A

“This was great hotel. Room was clean and comfortable. Bathroom was clean and had plenty of towels. Great shuttle service to the airport. It would have been nice to have a micro/fridge in the room, though.”

1 of 1 people found this review helpful.

Sep 14, 2006 by Gordon from Vienna, VA
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[1]

• Only the location - near the airport.
• Bad neighborhood, bedding had not been changed.

“This is without a doubt the worst hotel I have ever been in, sheets hadn't been changed, cigarette burns in the coverlet, had to get down on all fours to turn on the air conditioner, and those are the positives. The pay telephones in the small lobby were a nice touch, too. The surrounding hotels had gone out of business, this one isn't far behind.”

1 of 1 people found this review helpful.

Sep 6, 2006 by Lam from Tigard, OR
Overall Rating: 2
Cleanliness:[3] • Staff:[10] • Location:[3]

• None.
• Cleanliness, location, handicapped air conditioning.

“I don't know how this hotel got the three star rating. It's definitely a two or two and a half star hotel. I have stayed at many three star hotels in Richmond BC area, this hotel is not up to the par.”

Aug 18, 2006 by Hiep from Auburn, WA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Close to shopping, Costco warehouse.
• N/A

“It is a nice hotel but I do not think this is a 3 stars hotel.”

1 of 1 people found this review helpful.

Apr 19, 2006 by Bob from Seatac, WA
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[7]

• The pool and hot tub.
• The room was very small and no Internet connections.

“The room with one queen bed was very small and crowded. No closet but a armoire which took up more room. There was no Internet connection or WIFI connection. Hard to find how to get into the hotel. Limited access and we had to drive through another hotel parking lot to get to the hotel.”

Feb 17, 2006 by tammy from Halifax
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent friendly staff, beautiful rooms, great facilities (pool and hot tub) and very easy access from airport only took us 10 minutes!
• Nothing negative to say about this hotel!

“Excellent friendly staff, beautiful rooms, great restaurant and great facilities. Very easy access from the airport, only took me 10 minutes!”

Jan 6, 2006 by Jenny from Toronto, OH
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[7]

• Free shuttle to/from the airport. A robe in room.
• Only one robe in room, terrible service, old towels, non working light bulb in room, shuttle goes much slower than other hotel shuttles. Dirty pool.

“I hated this hotel. The room was extremely small I had to move sideways. The towels in room were old, our room had somebody else's used towels in the closet draw for some reason. The shuttle service from the airport is very slow 2 or 3 other hotel shuttles have passed before our arrived and its only 15 minutes ride. We waited literally for over an hour. Overall I'm very disappointed. The hotel has a business center with internet now, in a city like Vancouver I would assume they'd have cable but it seems. Like their internet is a dial up, so slow. The printer wasn't properly connected either, so couldn't print anything (access to this business center costs money - so they could at least try to make it pleasant). Very disappointedly.”

Jan 6, 2006 by Eugene from Scardale, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Clean room, friendly staff, free parking.
• Extra $5 charge just to get 2 double beds.

“Good place to stay. Would recommend Sandman to others.”

Jan 6, 2006 by James from Chicago, IL
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[9]

• Close to the airport.
• Small rooms, not well appointed.

“N/A”

Jan 5, 2006 by Alice from Camas, WA
Overall Rating: 2
Cleanliness:[5] • Staff:[5] • Location:[5]

• Need to use the room card to activate the elevator to your desired floor. This make me feel safe.
• Room space is small. The facilities are old. The chimney of the restaurant made very loud noise and woke us up at 4:00am.

“N/A”

Jan 2, 2006 by Souradeth from Bellevue, WA
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[8]

• Close to Richmond city center.
• Not enough parking if the restaurant is busy in the evening.

“The hotel location is a convenient for those who want to stay within Richmond for all the Chinese shopping and restaurants.”

Sep 13, 2005 by Angie from Gilroy, CA
Overall Rating: 1
Cleanliness:[6] • Staff:[5] • Location:[2]

• Decent size, some staff are helpful.
• Some staff are not friendly, housekeeper don't clean the room after 2:00pm

“I don't like the fact that they gave me the room by the elevator. When I asked for the one that is a bit further from the elevator with a queen, they asked me to upgrade to a suite; otherwise I have to take the standard room, 2 double-beds, when I specifically ask for the queen bed.”

1 of 3 people found this review helpful.

Sep 13, 2005 by Gary from Edmonds, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location and parking were easy.
• We were charged $5.00 extra for a second bed.

“Short stay, but staff was pleasant and rooms were fine. Parking was easy and hotel was convenient to Highway 99.”

1 of 1 people found this review helpful.

Sep 6, 2005 by Gene from New York, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good bedding, nice large rooms, friendly staff.

“Excellent hotel chain. Large size rooms, good facility.”

1 of 1 people found this review helpful.

Aug 3, 2005 by Paul from Nacogdoches, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[9]

• Convenient to airport, friendly personnel
• inadequate air conditioning, very small bath

“It was adequate for our needs, clean and pleasant but the air conditioner was not able to keep the room cool enough. The bath was small, but clean. Nice restaurant.”

2 of 2 people found this review helpful.

Jun 21, 2005 by Naomi from Holualoa, HI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Helpful staff; very good restaurant (Maxi's); some shopping
• No assistance with luggage.

“Comfortable room at a good price - surprisingly good restaurant attached- accommodating, friendly staff.”

1 of 1 people found this review helpful.

May 31, 2005 by Tom from Portland, OR
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Good location and the restaurant fit our needs.
• One of the smallest rooms I've ever been in.

“Friendly staff, good location, quality restaurant, quiet room.”

1 of 1 people found this review helpful.

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