Residence Inn Montreal Downtown [Montreal, QC]- Hotel Reviews

User Reviews for Residence Inn Montreal Downtown, Montreal

Average User Rating: 9.0

Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0]
Based on 107 user ratings

Oct 10, 2009 by from Summerside,Canada
Overall Rating: 10

Excellent loccation.
Nothing.

“Great location in the heart of downtown, full complimentary breakfast, and excellent service.”

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Oct 7, 2009 by Sarah from Ottawa,Canada
Overall Rating: 9

I really liked the location, especially how it was so close to shopping.
The parking for the hotel was located at the side of the hotel which was not convenient.

“The hotel was clean and comfortable but I was hoping that there would be closer parking and possibly a restaurant and pool. I should have looked up what I was getting with what rating.”

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Sep 1, 2009 by Mohamed (NYC-US) from Jackson Heights,NY
Overall Rating: 10

Family friendly and accommodating staff.

“Great”

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Jul 17, 2009 by Susan from Niagara-On-The-Lake,Canada
Overall Rating: 8

Location, free breakfast.
Room was small, old air conditioner, uncomfortable bed.

“Nice surprise to have a kitchenette and a free breakfast.”

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Apr 24, 2009 by Joanne from Northboro,MA
Overall Rating: 10

The location, the helpfulness of the staff, the cleanliness, and quiet.

“This hotel offers a convenient location to the university, restaurants, shopping and to public transportation. The staff was most helpful and friendly. The breakfast that was served offered a wide variety of choices and the food was excellent. Considering that the hotel was in the central part of the city, we noticed how quiet the street became at night. We had a very pleasant stay, and intend to stay there again, when we return to Montreal.”

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Oct 5, 2008 by Kathryn
Overall Rating: 9

Free wireless, rooftop terrace and continental breakfast.

“Great location and all the comforts of home. Friendly and helpful staff. Located near great shopping, dining and museums.”

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Aug 5, 2008 by Jf from Ottawa, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

Great location; large rooms with functional kitchenette.
No central air in rooms but there are window units; they are very loud though but work well.

“Pleasant surprise for a 2 1/2 star. Large, clean rooms with good linens. Kitchenette was a great bonus. Can't beat the location if you're looking to shop St. Catharine's Street. A great overall experience; would definitely stay there again.”

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Jul 23, 2008 by Ruth from Kingston, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

Convenient location. Friendly staff. Lovely hotel.

“Very enjoyable stay.”

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Jul 10, 2008 by Shrimali from Ashburn, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

Convenient location, friendly staff, cleanliness, healthy breakfast.
Expensive parking.

“The room was fairly spacious; bed comfortable; bathroom clean; staff friendly, and service was excellent. There was healthy, free breakfast (not sure if it is always free). Hotel is within walking distance to Metro; hence good (but not the best because locations in old Montreal are better) location for sight seeing. Parking is a bit expensive @ $25/night.”

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Jul 9, 2008 by Doug from Norwich, VT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

Location, excellent room, breakfast included.
Breakfast was busy, elevators small, parking not convenient.

“The breakfasts were well stocked and the staff did their best to keep up with the crowd of people. Maybe extending the time would help but seats were hard to come by. Room was excellent with everything I could need. Bathroom lighting was a bit dim. I think all hotels in cities have inadequate elevator service and this was no exception, long waits, have to expect it. Parking was down the street and around the corner, not connected to hotel so not accessible.”

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Jul 9, 2008 by Yale from Mountain View, CA
Overall Rating: 4
Cleanliness:[7] • Staff:[1] • Location:[10]

Location.
Very poor service.

“The lamp was broken and fixed in 3 days after reporting. The phone did not work at all. I reported to the front desk 5 times in 6 days. They did not fix it.”

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Jun 8, 2008 by Steven from Muscatine, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

Super clean, great breakfast, location!, very friendly staff, overall outstanding.
Bathroom small in comparison with rest of room but clean and functional.

“Residence Inn Montreal Downtown is a very impressive hotel with a lot going for it. It is listed as 2 1/2 stars but I would rate it higher. The cleanliness is impressive, the entire staff quite friendly and helpful, the included breakfast is a valuable bonus. Very central location quite close to the metro. I highly recommend and would enjoy staying there again myself.”

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1 of 1 people found this review helpful.

Oct 18, 2007 by Maria
Overall Rating: 10

The room was beautiful and very clean. Great complimentary breakfast.

“I appreciated the free wireless internet and the full complimentary breakfast. Downtown is a little hectic to drive in, but great for walking. The staff was very friendly and helpful.”

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Oct 18, 2007 by Devon E. from London, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

Very friendly, helpful staff.
Small elevators.

“Great place to stay in downtown Montr�al. Close too many things. Room was clean; staff was friendly and helpful.”

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Aug 25, 2007 by Jonathan from Quebec, QC CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

The exceptional breakfast.
The unloading dock and no servant for the parking.

“Nice hotel; swimming pool, restaurant, and nice room. Super! I will come again.”

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Jul 9, 2007 by Annie from Worcester, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

Great location, spacious room, nice pool & terrace.
I have no complaints.

“Excellent.”

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Apr 5, 2007 by Maxim from Thornhill, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

Free wireless internet in your room.
Breakfast always the same.

“Great hotel especially for such price. Great staff. Very helpful. Amazing location. Although the hotel has 2 problems: good breakfast but always the same. It is never changing. Another one is the parking. $15 a day parking with valet. My opinion - it's not very convenient. Overall, very good hotel!”

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Jan 4, 2007 by Natalya from Brooklyn, NY
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[7]

Location.
Staff is not friendly, charged extra for 2 double beds.

“Staff is not friendly; 10 20 minutes wait for the elevator, not very clean.”

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Dec 6, 2006 by Linh from Denver, CO
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[10]

Location, complimentary breakfast, and rooftop terrace.
Walls are paper thin; you can hear your neighbors clearly!

“Overall great experience, other then paper thin walls.”

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Oct 17, 2006 by John from Napanee, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

Perfect down town location, extremely friendly, and helpful staff.
Couldn't find any reasonable fault or shortcoming!

“This centrally located hotel had the charm and intimacy of a boutique hotel belying its exceptional cost. The room was spacious, tastefully decorated with a well supplied kitchenette. We would stay there again if we had the chance!”

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