Holiday Inn Express Hotel and Suites Montreal Centre-Ville

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User Reviews for Holiday Inn Express Hotel and Suites Montreal Centre-Ville, Montreal

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Oct 19, 2009 by Janette from Rochester,NY
Overall Rating: 5

• Near the attractions were visiting.
• The valet survey was slow and not very courteous. Front desk staff were especially unfriendly and not very helpful when trying to resolve our issues.

“Front desk staff were not courteous or friendly and were not willing to help us with our issues. Considering the amount of money paid for this suite I was expecting a higher level of service from the staff.”

Jun 4, 2009 by Don from Jacksonville,NC
Overall Rating: 6

• Friendly staff.
• Hallway on our floor had standing water on the carpet.

“Hotel needs to be renovations but the staff was very helpful and friendly.”

Feb 13, 2009 by Nicole from Upper Black Eddy,PA
Overall Rating: 10

• Location, friendly staff and
  big room.
• Old couch and bed.

“Great location, extremely friendly and knowledgeable staff, continental breakfast had a very large variety.”

Nov 18, 2008 by Catherine from Springfield,Canada
Overall Rating: 9

• For the price, this room was fabulous. Spacious, full kitchen, two TVs, sofa. Great value!
• Some of the rooms are rented long-term to college students. The students scream and play up and down the halls at all hours. I used ear plugs.

“This is a great hotel for the value. Halls and public areas are a bit worn due to long-term student rentals. Room was very clean and comfortable. Safe neighborhood just on the edge of downtown. Great breakfast (although a bit over-run by students). I would definitely stay here again and hope to bring my husband back if he doesn't mind the noise.”

Oct 11, 2008 by Mike
Overall Rating: 8

• Convenient to China Town and the Congress de Palais.
• The beds are very hard and were not comfrotable at all.

“The hotel was nice and clean. Very good service. Convenient to China Town and Convention Center. Bed was very hard and uncomfortable and I didn't sleep well because of it.”

Oct 10, 2008 by Muriel
Overall Rating: 10

• Ease of check-in, pleasant staff, accommodations as promised.
• Very busy in the breakfast area. Parking is pricy.

“This hotel met our expectations for what we needed. Roomy suites, overall very clean and comfortable. Could only recommend better pillows. Area seemed to be safe. No restaurants in immediate area. I would recommend this hotel. The kitchen area would be very useful for a longer stay.”

Sep 16, 2008 by
Overall Rating: 3

• Seemed like the floor they put us on was under construction.

“Hotel staff was not helpful.”

Aug 6, 2008 by Karin from Dallas, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The location was very convenient, and the hotel staff did an excellent job.
• Beds were a little uncomfortable.

“I would highly recommend this hotel to my family/friends. The hotel staff was excellent and very helpful. We had researched Montreal before going, but there was so much going on in the city when we were there. The concierge staff were the most friendly people, and told us about several festivals nearby that we were not aware of. When we would return in the evening, they would ask about our day. It was a nice touch, one that I have not seen at other hotels. The continental breakfast was very good, and they offered a lot of variety including eggs and bacon. It can get crowded at times, but there was always someone there restocking the food. The rooms are very spacious, ours had a fridge and microwave. It was very quiet too. The location made it very convenient for Old Montreal, Downtown, Chinatown, and the Subway to travel to other areas. I would definitely stay here again!”

Jul 24, 2008 by Shahriar from Coral Gables, FL
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Convenient location, excellent price, friendly staff, very large rooms with kitchenette.
• Appearance in common areas were average. Wall ways under renovation, look uncomfortable with floor trim missing.

“Great location with 15 minute walk from Old Town. Common areas were average. It is highly recommended if one is not looking for upscale accommodation.”

May 24, 2008 by Olusola from Toronto, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were very comfortable and the hotel staff were always very helpful and friendly!
• I liked everything!

“Good price and comfort in the heat of downtown Montreal is all yours at Holiday Inn Express. Why stay anywhere else!”

May 7, 2008 by Eric from Toronto, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Room size was excellent.
• No free parking.

“This hotel met all of my expectations. Excellent in every category. Only valet parking, but the price was reasonable for it's location in Montreal.”

Apr 13, 2008 by Oscar from Quebec, QC CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location, room size, staff friendliness.
• Lack of self parking space.

“Excellent location, friendly people. No self-parking.”

Feb 25, 2008 by Assha from Etna, NH
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Good location , Friendly staff, nicely equipped rooms, great breakfast
• Noise, you can hear everything that's going on in the corridor

“Very friendly and professional staff. Clean and large sized comfortable rooms ours was with 2 Queen beds and a small attached sitting area as the next room with TV and sofa) Also you will appreciate their workable kitchenette supplied with Microwave, kettle and coffee maker-If you have family with young kids). It was really helpful as we went in heavy snow season. At $16 per night valet parking, but as it was convenient we chose to park within the premises. So overall it is recommended highly who want a comfortable stay without having much time to go looking for amenities The location is Downtown but beware if you are driving as the name of the street exists in the other parts of outskirts also. We lost our way but because of the friendly Canadian community were directed to the right place. It is next to the days inn in Downtown if in case you want to find it on a GPS system.”

Jan 13, 2008 by Marc from Tustin, CA
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[7]

• Comfortable, roomy, clean and convenient.
• I was not informed about the $16.59 per day parking fee. The hotel staff was rude when I went to ask for US funds to CA funds.

“The hotel was very comfortable. I liked having the microwave, sink and refrigerator and living area.”

Dec 16, 2007 by Jon from Burlington, VT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Free continental breakfast, extremely clean rooms.
• Faster internet connection.

“I was overly surprised at the comfort and size of the room. I was not expecting to find such a nice and clean environment. Just 3 blocks from the metro, and very nice. Would love to stay here again!”

Sep 13, 2007 by Hadi from Oakland, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• Location, friendly staff.
• Loud air conditioning, housekeeping staff showing up too early.

“Overall, nice quiet and friendly hotel. Good location.”

Sep 12, 2007 by Richard from Toronto, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The continental breakfast was great!
• Nothing.

“A fine place to stay, convenient to travel facilities, such as the bus station and major commercial streets.”

Jul 29, 2007 by Priceliner from Toronto, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location. Big suites.
• The maid did not clean the coffee mugs, coffee maker.

“This hotel is centrally located. The rooms are large suites, bigger than my city condo. The staff is friendly and efficient. However, the maid one day did not clean the grinds from the coffee maker, nor did she clean the coffee mugs. Everything else was cleaned well. When I mentioned this to the clerk when I was checking out, they apologized, gave me a free night parking - they told me that although they weren't trying to make excuses, the maid is new. I wasn't bothered by it and I thought it was nice of the hotel to offer a free night parking when I didn't even complain or ask for anything! As with most Holiday Inn Express, there is a complimentary breakfast, they have the best cinnamon rolls in the world!”

Jul 18, 2007 by Jessica from Dearborn, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very spacious suites, recently renovated, free internet.
• Slow elevators, no view from window.

“Very clean efficiently run hotel. Was very spacious suite. A lot bigger than I expected. Bedding was simple and crisp white duvet and bed was super comfortable. Two televisions one in the bedroom and the other in the living room. I cannot express enough how this hotel more than exceeded my expectations. I would definitely recommend this hotel. And will hopefully stay here again.”

Jun 28, 2007 by George from Brooklyn, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was extremely friendly and helpful.
• Dark and drab rooms, hallways, etc.

“Great location and big clean rooms at the right price.”

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Amenities at Holiday Inn Express Hotel and Suites Montreal Centre-Ville, Montreal

ATM/Cash Machine Air Conditioned Bath Tub Breakfast Buffet Business Center City Center Coffee Maker in Room Concierge Concierge Desk Copy Service Cribs Available Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Fitness Center or Spa Free Local Telephone Calls Guest Laundromat Hairdryers Available

High Speed Internet Access Ice Machine In Room Movies Internet Access Iron Kitchenette Laundry/Valet Services Parking Pets Allowed Phone with speaker Porters Public Address System Refrigerator Rollaway Beds Safe Deposit Box Satellite TV Security Sprinklers In Rooms Valet Parking

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