Hyatt Regency Montreal

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User Reviews for Hyatt Regency Montreal, Montreal

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Apr 27, 2008 by Laura from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Attention to cleanliness of the rooms.
• Weird outdoor very hot elevators to access lobby from street.

“Rooms were very quiet, not bothered by sounds from other rooms or corridor. Staff, particularly housekeeping and bellmen, very courteous and attentive.”

Apr 26, 2008 by Claire from New Jersey
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[9]

• Clean, convenient, friendly.
• Confusing elevator system, lack of staff during emergencies.

“Unfortunately I was staying at the hotel when a fire broke out at about 330 am on one of the hotel terraces. The alarm system worked well but the evacuation process was somewhat of a nightmare. Those on my floor (8th level) followed the emergency exit down the stairs, which were poorly marked, and out the emergency exit which took you to the mall. When we got to the mall doors, they were locked! Everyone started to panic, but eventually we managed to get ourselves out through the parking garage a few more flights down. There was absolutely no staff aid to be found during the evacuation which i found to be very annoying. Although the hotel recovered well, and the next morning everything was back to normal as if it hadn't really happened. Besides that incident, the hotel was fabulous. Besides the confusing elevator system, it was very clean and neat and the staff was friendly. No problems if you don't speak French. Valle parking was convenient as well. Great breakfast buffet. Would definitely go back.”

Apr 25, 2008 by Pete from Fairfield, CT
Overall Rating: 3
Cleanliness:[5] • Staff:[8] • Location:[9]

• Location and front-desk staff.
• Horrible, loud, screaming Extreme Fighting fans from New York waking us up at 4 am. America embarrasses us once again!

“If you want to be in the heart of Montreal, stay here.”

Apr 23, 2008 by Bobby from Toronto, ON CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great place to stay, would so stay there again.
• Two elevators to the hotel rooms.

“Great hotel, nothing more to say.”

Apr 23, 2008 by Brian from Newburgh, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[6]

• The mall directly underneath it is great!
• Do not exchange your money at the front desk.

“The hotel is very clean and the staff is helpful and friendly. There is a mall with a liquor store, we went for a bachelor party, a supermarket, a food court and several restaurants that was located right underneath the hotel. It was extremely convenient and it definitely came in handy. It's about a 8-10 minute walk or $10 cab ride with tip to the bars and strip clubs. Overall we enjoyed our experience and this hotel was great to us!”

Apr 23, 2008 by Eric from Shirley, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff was very pleasant, food at the hotel bar was great!
• Entry to this hotel is complicated due to the multi level entrance.

“Nice place to stay and would be happy to do it again. The room was clean and the services were great.”

Apr 20, 2008 by Lois from Stonington, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Efficient front desk, attractive rooms.
• Need to take elevator to lobby/ minimal amenities in bathroom.

“The Hyatt Regency is centrally located directly across form the Place des Arts in Montreal. Old Port, Chinatown, Ste Catherine Street shopping are all within walking distance. The rooms are typical of this star level well appointed and well kept. We requested a room on a high floor, away from elevators and ice machines and got our request.”

Apr 16, 2008 by John from Hartford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Bathroom for my room was very small.

“An excellent value. The location is ideal and the staff is very helpful.”

Apr 8, 2008 by Geoff from Toronto, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent Downtown location close to all the major amenities.
• Room layout too narrow.

“A well situated hotel near Montreal's Old Port, Financial District, Convention Centre and Centre for Performing Arts, the Hyatt Montreal is a pleasant, efficient hotel with a twist of Montreal charm. The hotel is also connected to Montreal's efficient metro system and underground city allowing one to visit numerous interesting sights in locations beyond Downtown. The staff was extremely friendly and helpful. I would most definitely consider the Hyatt Montreal again when I'm in the city for either business or pleasure.”

Apr 6, 2008 by Melissa from Grand Rapids, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• 6 pillows on the bed. Do I need to say anything else?

“Great hotel. Beds were comfortable. Staff was extremely helpful. Clean, very well kept.”

Apr 4, 2008 by Atiya from Linden, NJ
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• The convenience of this hotel cannot be beat.
• The bathroom needed a definite scrub due to excessive mildew.

“A great hotel with suburb, helpful staff in a great location central to many amenities.”

Mar 27, 2008 by Phyllis from Hampstead, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Services ($ machine, parking, etc.) attached to hotel. Desk personnel awesome!
• Loved this hotel!

“The staff at the desk was above and beyond helpful. Room was gorgeous. Location great - within walking distance to everything. Parking very reasonable in garage at $8 a day evening and weekends. For a Friday evening through Sunday afternoon stay, payment was $16! Can't beat it. Very pleased and happy as can be with hotel! Thank you!”

Mar 16, 2008 by Anthony from Markham, ON CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Well located... close to most attractions.
• It costs to park.

“It is a great hotel - great facilities, gym, indoor swimming pool. Good location - close to attractions, restaurant of different price. I guess my only complaint is it cost to park - $20 a day.”

Mar 9, 2008 by Stephen from St. Thomas, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Excellent location, comfortable bed, helpful front desk.
• Not enough drawer space, Washroom a little on the small side.

“Third time stay, still like it very much. This hotel could be rated at 3.5 stars.”

Mar 6, 2008 by Miranda from Guelph, NU CA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Perfect location.
• Pool closed unexpectedly.

“The staff were quite friendly and accommodating, the location was perfect in walking distance from the train, shopping, art museum. The only complaint I have is that a staff member opened the door (I was in the bath), shut it right away realizing I was there, but did not shout out 'sorry, mistake' so I was frightened not knowing who had unlocked the door. I spoke with the maid afterwards and did lodge a complaint. Otherwise all was excellent. Note: no fridge was in the room, we had to ask for one.”

Mar 6, 2008 by Cindy from Thornhill, ON CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• It was very clean in a central location.

“Overall, I had a pleasant experience. I found the staff to be very friendly and helpful with any questions I had.”

Feb 24, 2008 by John from Hartford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, cleanliness and quality of staff.
• Cost of single-malt scotch at bar.

“An excellent hotel. I visit Montréal frequently and hope that I am able to stay at this hotel for all future visits. How refreshing to attend an event at place des arts and walk back to the hotel without going outside to the chilblained air!”

Feb 18, 2008 by Hanna from Colchester, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The room was great with a great view.
• Needed more information about what restaurants/shops located around it.

“It was great, the people were very nice and formal.”

Feb 7, 2008 by Kim from Peru, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pool area was great-.
• The pool hours were very limited noon-7pm, was difficult if you checked in late or had to leave early.

“One of our favorites. Location is great.”

Feb 3, 2008 by Roger from Beverly, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenience-location to city areas-business friendly.
• Cost of parking.

“This hotel compares favorably to most other hotels of this type in this city and if I can get the same rate as I did this visit I will stay there again. Generally a very nice stay.”

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