Hyatt Regency Montreal

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User Reviews for Hyatt Regency Montreal, Montreal

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Oct 28, 2009 by Amy from Milton,Canada
Overall Rating: 8

• Decor
• Large and impersonal

“Hotel met expectations on room and expereince. Rooms were clean and service was adequate. Not the place to go if you want more attentive service.”

Oct 15, 2009 by Angelica from Milfrod,MA
Overall Rating: 3

• The decoration on there elevator doors.
• Not friendly dirty. The cleaning lady did a awful job it was dark in the room.

“I did not like this hotel it's dirty and the people are not friendly this is not a 4 star hotel more like a one star the rooms are really dark and they look dirty in the bathroom of my room was a huge puddle of water and hair on the floor the cleaning lady did a awful job cleaning the rooms the only good thing about the hotel that's in a nice area in Montreal.”

Sep 22, 2009 by Charles from Gatineau,Canada
Overall Rating: 7

• There were 2 elevators; one from street to lobby then a second to room.

“The access is a pain with the 2 levels; they rip you off for parking and the service doesn't overly impress.”

Sep 18, 2009 by Teresa from Mississauga,Canada
Overall Rating: 6

• Modern steam room & sauna.
• Dark room with minimal lighting; difficult to read in room.

“Hyatt was not up to the same quality as the other Hyatt I stayed at in Jersey City. Bathroom tiles were moldy in the corners, wallpaper was peeling at corners due to moisture, no fan in room, no complimentary body lotion.”

Sep 11, 2009 by Ivetta from Falls Church,VA
Overall Rating: 10

• Excellent location, great hotel. We have only good impressions about it.
• There was nothing that we didn't like. Everything was just perfect.

“Modern, clean, located in the center of the city. Just a perfect choice. And we got if for a very good price - thank you priceline!”

Sep 3, 2009 by Janice from Vancouver,Canada
Overall Rating: 1

• Nothing.
• Was sent to two occupied rooms at 1:00 am in the morning. Third room we were sent to was used.

“Talked to the manager about our experience and he was of no help.”

Aug 31, 2009 by Debra from North Myrtle Beach,SC
Overall Rating: 5

• Girl who staffed the pool was really friendly.
• $26 to park cars, access road to it blocked off.

“Bathroom ceiling cracked, molding around tub broken and moldy, carpet in room and hallways filthy!!! Road to hotel blocked off so had traffic problems, and couldn't figure out how to get to checkin--a worker removed blocking pilon to allow us access(felt sorry for us). Beds were comfortable; pool filled with kids, small, but nice.”

Aug 24, 2009 by Sally from Ottawa,Canada
Overall Rating: 6

• The room was not all that clean.

“The hotel looks very beautiful on the web site, but in actual fact our beds were very uncomfortable and the room was beside the very noisy ice machine.”

Aug 24, 2009 by Jason from Ottawa,Canada
Overall Rating: 9

• Great location and friendly staff.

“We went with our 2 year old son and everyone at the hotel was great.”

Aug 20, 2009 by Leslie from Spring Valley,NY
Overall Rating: 9

• Great location and the service was excellent.
• i wish i had a refrigerator in my room.

“Great location,the staff was very courteous.I don't feel staying anywhere else when I'll be in Montreal.I greatly enjoyed my stay at the Hyatt Regency Montreal.”

Aug 17, 2009 by Andrea from Ottawa,Canada
Overall Rating: 7

• The location was very convenient and walking distance to most attractions.
• The rooms were quite basic and the bathroom was pretty run down.

“Having recently stayed at 2 other Hyatt in the States, I have to admit that this one in Montreal did not even come close to comparing. We found the rooms quite basic and more comparable to a Holiday Inn/Best Western. The bathroom was pretty run down and the room itself had not had the best cleaning job.”

Aug 1, 2009 by Joe from Ocean,NJ
Overall Rating: 9

• Great location. Friendly staff. Clean rooms.
• valet parking a bit pricey. Rooms should come with fridge.

“I've stayed here before. Overall a good experience and I would stay here again.”

Jul 19, 2009 by Andrew D from Methuen,MA
Overall Rating: 4

• The location is great. It close to every thing we wanted.
• Rooms lack decorations. Old style TV that did not work. Carpets in Hallways are dirty.

“I had two rooms at this hotel. We have stayed in 3 stars and 4 stars hotels in the past. I am surprised that this hotel is 3.5 stars hotel. It needs a major renovation of the rooms, hallways, and reception area. TVs are old style and did not work well. Parking is a big issue especially if you need to take the car couple times a day.”

Jul 6, 2009 by Monica from North York,Canada
Overall Rating: 8

• Excellent location, and nice facilities.
• Lobby and washrooms were not clean, but probably more due to patrons than staff.

“Lovely hotel, overall clean & pleasant.”

Jun 25, 2009 by Vanessa from Embrun,Canada
Overall Rating: 9

• Felt it was better than a 3.5 star, good location, lots of places to eat near by.
• Accessibility for the stroller was hard; it took us a day to find the best route through the mall next door.

“We were surprised at how nice it was for a 3.5 star. The staff was super friendly. We had reserved a crib with a late check-in and the front desk told us a crib would be at our room in 5 minutes and it was there promptly. We really liked the location and we walked everywhere. It was a little inaccessible for strollers/wheel chairs, just a hassle more than anything else and after a day we found the best route to take with the stroller. We did not eat here but it is attached to a mall/office tower and there were lots of choices without having to go outside. The pool was nice but the change rooms are being renovated which did not matter to us. We were able to regulate the temperature in our room no problem but with a little one we had to keep reminding him not to touch the heater because it was by the window and at his level so it was a bit too hot to the touch for him. The cleaning staff was great. The room was super clean. We checked in late so there was the standard number of towels, etc. The next day because we had our toddler with us, the cleaning staff left extra towels without us asking. They also made his bed and tidied up his toys - I can't say enough about how clean the room was. The front desk was super nice and when we came downstairs the next day the girl who checked us in recognized our son and said ‘hi’ to him. They were super helpful with any questions whether in English (me) or French (husband). There was a fridge in the room that was fantastic for us to keep the baby's milk and snacks in - it really came in handy for us and I think I would book again on that fact alone!”

Jun 4, 2009 by Lee from Corona,NY
Overall Rating: 10

• The location was great and the staff was friendly and very helpful.

“The hotel was great, the staff was friendly and knowledgeable. I would recommend it to everyone. the location was superb it was in the middle of everything so I was able to walk to to wherever I needed.”

May 27, 2009 by Todd from Lehighton,PA
Overall Rating: 7

• Location was excellent.

“The shops on the lower levels were very convenient and access to other shopping/dining was plentiful at the Desjardens Plaza. The room I stayed in was oddly shaped. Entry to the bath and the closet was not very good. Hallways to the room were dim. Elevators were busy and needed two different ones to go from parking to room. Hotel staff was accommodating.”

May 14, 2009 by Earl from Vancouver,Canada
Overall Rating: 7

• Walls seem thin since we could hear our neighbors. Also there was recently a fire in the building.

“OK place to stay. Staff treated us nicely. Was conveniently close to everything although that also means theres a lot of noise on the street.”

May 13, 2009 by Mary Pat from Peterborough,Canada
Overall Rating: 9

• Swanky.
• We were rerouted to the International hotel as there was a fire in the
  Hyatt where we were supposed to be-no parking public parking very far away.

“Lovely old hotel near the old part of Montreal. International hotel not the Hyatt where we had our reservation there had been a fire an we were not told and had to try to rearrange our lodgings ourselves as we were not notified! Huge hassle for us.”

May 7, 2009 by from Toronto,Canada

“Obviously you are not aware that Hyatt Regency hotel was closed down due to fire on my arrival and I was relocated to another hotel, much to my inconvenience after I paid for parking and went to the hotel to check in.”

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