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Le Cantlie Suites Hotel 4-star

1110 Sherbrooke Street West, Montreal, QC, Canada

Hotel Le Cantlie Suites is located in the heart of Montreal's most prestigious Business and Shopping District, Sherbrooke Street West at Peel, in the midst of the city's leading Restaurants, luxury Boutiques and Museums.[more]

  • Amenity Highlights — Fitness Center or Spa, Business Center, Restaurant, Handicapped Rooms/Facilities, Coffee Maker in Room
  • Average User Rating: 7.5 [rate it]
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Photos of Le Cantlie Suites Hotel, Montreal

User Reviews for Le Cantlie Suites Hotel, Montreal

Average User Rating: 7.5
Overall user rating
Cleanliness:[8.0] • Staff:[7.5] • Location:[9.0]
Based on 139 user ratings

Apr 23, 2008 by Melanie from Etobicoke, ON CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[10]

  • Location was fantastic, comfortable bed.
  • No balcony, no access.

“I would go to this hotel again. Staff was friendly and the bed was so comfortable.”

Apr 23, 2008 by Mike from Burlington, ON CA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Great location, friendly staff.
  • Showers went from extreme hot to extreme cold without rhyme or reason.

“Excellent hotel. Close to major attractions, Bell Centre, St. Catharine's St, McGill etc. Very courteous staff that was willing to go above and beyond. Items that we forgot were available at the desk (e.g.. toothbrushes) and arrived very quickly.”

Apr 7, 2008 by Ralph from Califon, NJ
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[8]

  • Location.
  • No parking.

“Guy at front desk told us we had a no-smoking room. He was wrong. Our room smelled like cigarettes. Parking was quite expensive for a non-holiday. We were directed to a garage because we had an 'SUV' and because of that- the hotel wasn't going to pay for parking. Breakfast was a rip off.”

Feb 29, 2008 by Jim from Toronto, ON CA
Overall Rating: 7 Overall user rating
Cleanliness:[4] • Staff:[8] • Location:[9]

  • Good location, good price.
  • Our bathroom was very dirty.

“We have stayed there many times in the past. The rooms need upgrading great hotel - the cleaning staff needs help. Our bathroom was disgusting. other than that - great stay!”

Jan 7, 2008 by Stephanie from Cranston, RI
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[8]

  • Good location.
  • Elevators small, not enough for number of floors.

“This hotel is worth the amount I paid. Great location, close to Downtown. There were a few hairs on one of the beds and the elevators were tiny, slow, and too few for 27 floors. I would not recommend the restaurant and room service ended too early at night. Staff was helpful.”

Jan 2, 2008 by Jeremiah from Greenwich, CT
Overall Rating: 4 Overall user rating
Cleanliness:[9] • Staff:[1] • Location:[10]

  • The location of the hotel was its best feature.
  • Poor service, and we were led to believe that it was a 4 star hotel, when clearly not a 4 star hotel.

“Hotel is more than sufficient. The rooms are clean, and quiet. The staff is not the greatest, but they are adequate. The Downtown location of the hotel is fantastic, it is literally right in the middle of it all in Downtown Montréal, just two blocks from St Catherine. I would probably stay there again.”

Nov 28, 2007 by Greg from Brookline, MA
Overall Rating: 1 Overall user rating
Cleanliness:[7] • Staff:[1] • Location:[8]

  • Location.
  • Rude staff.

“The location was fantastic. If you are willing to put with the exceedingly rude staff I would recommend it for a short stay. Interacting with the people that work there for more than two nights would be far too painful. There are plenty of hotels nearby so choose one of them instead.”

Oct 31, 2007 by Rick from Arlington, MA
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[7] • Location:[5]

  • Location was nice.
  • Parking was bad.

“You can walk to everything.”

Oct 27, 2007 by Pamela from New York, NY
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[6] • Location:[10]

  • The room was clean and very attractive.
  • Room service was slow and not efficient. The front desk staff wasnt particularly helpful.

“The location of this hotel is great for the center city of Montréal, near the art museum with a number of restaurants in the area. The restaurant associated with the hotel, Le Garcon, has an haute cuisine style. The food is good, but not excellent, some food too salty or sauces too heavy. The room was very attractive. The attached garage very handy. The bar was very expensive, but the rate for the room was inexpensive.”

Oct 15, 2007 by Kathi from Steamboat Springs, CO
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[8]

  • Location and helpful staff.
  • Kitchenette unit with no dining space. Had to juggle food on my lap.

“This is not 3-4 star hotel room had bed and one chair. Very tiny. I've stayed in better budget motels.”

Sep 27, 2007 by Zee from Markham, ON CA
Overall Rating: 1 Overall user rating
Cleanliness:[3] • Staff:[1] • Location:[7]

  • The location was conveniently located in Downtown Montreal.
  • Service was horrible, and staff was incredibly rude!

“I stayed at this hotel with 7 of my friends (all young professionals) because it was conveniently located right in Downtown Montreal. We spent much on our 4 hotel rooms and they decided to overcharge us based on a "Security Report" while trying to pretend it was a "Police Report" that was filed (for which we are still trying to figure out what for). While trying to get the situation sorted out in a civilized manner, the manager had the audacity to threaten to call the police for us requesting to view the "check-in" document we had signed at check-in time. He claimed it was a "hotel document" and could not be released. Not only did he not let us see the document we signed, but the staff at check-in would not even provide it to us in English, even though we requested it. We had to sign it in French, when we do not speak French, and Montreal is supposed to be a bilingual city! Overall, the staff was unfriendly, and in particular, the hotel manager, was incredibly rude and knew nothing about customer service. This hotel is definitely not a 4-star, not even a 1-star. I would never recommend it to anyone.”

Aug 28, 2007 by Stefanie from New Hampton, NH
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • The bed was much more comfortable than any other hotel bed.
  • I wish there was a hot tub; also wish guests didn't have to pay for parking.

“Overall, I was very pleased with the hotel. We were pleasantly surprised with how nice it was.”

Aug 3, 2007 by Sue from Cockeysville, MD
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[7]

  • Clean, comfortable, quiet room and nice staff.
  • Not being able to park minivan at hotel, older, but clean hotel.

“We were pleased with our stay. I have two young children, so it was wonderful to have such a quiet and comfortable room. The roof-top, 28th floor, pool and deck was very fun and had a fabulous view of the city of Montreal! We were disappointed that our mini-van was unable to fit in the hotel's 10-spot SUV/van lot underneath and we had to park a 1/2 block away. This wasn't convenient when our kids forgot a few items in our van and we had to go there several times to retrieve them. Overall, we were very pleased with the clean and quiet room, the pool and the great hotel location. We would stay there again!”

Jul 29, 2007 by Paul from Madison, ME
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[9]

  • Location.
  • Bathroom too small and run down.

“Its star inflation to call this a four star hotel.”

Jul 29, 2007 by Jennifer from Hillsborough, NJ
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Away from the city bustle, but still in walking distance to many places/restaurants.
  • Can't come up with a thing!

“The Cantlie was a wonderful base for our three days in Montreal. It was in walking distance to Mont Royal, the shopping district and restaurants. Old Montreal was a farther walk, but an enjoyable one. The staff at the Cantlie were always very helpful with questions they must get asked thousands of times!! This is a place I would definitely recommend!”

Jul 21, 2007 by Jennifer from Moncton, NB CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[10]

  • It was close to all the attractions I went to see.
  • They were slow to fix problems with the TV, had to ask two times.

“Great place to stay, a few minor flaws with the room. Would consider staying there again.”

Jul 15, 2007 by Elijah from Woonsocket, RI
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff was friendly and helpful.
  • Parking unavailable for SUVs and paid $25/night.

“Le Cantlie Suites is a charming hotel that exudes much of the "old world" charm of Montreal. The lack of parking availability for my SUV led to spending 25$ a night that had I booked a moderately more expensive hotel, parking likely would have been included. The staff was friendly and helpful and everything was clean. Some might find the bathroom small, but it was keeping with the overall character of the place.”

Jul 12, 2007 by C from Mississauga, ON CA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[10]

  • Location, cleanliness.
  • Buffet breakfast was implied in brochures by staff that is complimentary.

“Provide local maps, info on current festivals, highlight features in posters, handouts, of buffet breakfast, martini bar, pool etc. and specify cost.”

Jul 11, 2007 by Shane from Milton, MA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[10]

  • The price was excellent for what you got. The hotel description is not accurate in terms of star rating.
  • Seems to need updating and renovations.

“It was a perfect hotel for the price and location. Overall, I was more than satisfied.”

Jul 10, 2007 by Torz from Rockport, MA
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[10]

  • Great location.
  • I thought the facilities and the room would be of a higher caliber based on its 4 star rating. Room was not all that clean and was run down.

“Location is great. Front desk staff was very helpful. Bed linens weren't all that clean. Room and public areas were run down. Additional costs for internet and parking was fairly expensive.”

Amenities at Le Cantlie Suites Hotel, Montreal

  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
Hotel Representatives:

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