Marriott Chateau Champlain

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User Reviews for Marriott Chateau Champlain, Montreal

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Aug 6, 2010 by Henry from Saratoga Springs, NY
Overall Rating: 6

• Classy room.
• Stains everywhere.

“ Easy access to Metro (direct elevator) and classy room marred by stains on the carpet and furniture but at least the linens were crisp and clean. ”

Jun 8, 2010 by Anthony from Toronto, Canada
Overall Rating: 7

• Location.
• Outdated rooms.

“ The location is excellent, quick access to Metro and within walking distance to many places. Free wireless Internet a big plus. Very good service and great views from the rooms. The rooms are very outdated, and the hotel could use a good refresh. ”

May 20, 2010 by J from Morristown, NJ
Overall Rating: 6

• Good view and calm atmosphere.
• Additional person charge is outrageous.

“$30/additional person with out any additional facility is too much and informed at the time reservation.”

May 16, 2010 by Paul from Toronto, Canada
Overall Rating: 8

• Good location and
  friendly staff.

“ Good location, friendly staff, adequate rooms - a good experience overall and no in and out privileges for parking unless pay the extra for valet parking. ”

Oct 28, 2009 by Marcia from Fresno,CA
Overall Rating: 10

• The rounded windows which give a superb view.

“This is a beautiful hotel with beautiful rooms and a very nice bathroom. The windows bow outward, giving a complete view of surroundings. It was wonderful!”

Aug 13, 2009 by Patricia from Bourbonnais,IL
Overall Rating: 9

• The lobby bar.
• The small double bed.

“The hotel was centrally located. The hotel staff was good. The jazz bar was excellent.”

Jul 13, 2009 by Becky from Westford,MA
Overall Rating: 7

• Good location.
• The bathroom is too small.

“The hotel has good location near metro and staffs were very friendly and helpful. But the room is very small and so is the bathroom. The cleaness was just ok, the carpet in our room had obvious stain without removing completely.”

Aug 28, 2008 by James M. from Ottawa, ON CA
Overall Rating: 7
Cleanliness:[5] • Staff:[7] • Location:[9]

• Willingness to give us cot for child at no extra cost.
• Chair worn and frayed and needed replacing.

“Great location Child friendly efficient staff. Glad the entire hotel is no smoking.”

Jul 10, 2008 by Faiz from Ottawa, ON CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Location.
• Parking, I was charged the cost for 72 hrs while I used it for less than 48 hrs; you have to pay each time you go in and out of the parking.

“Good location, rooms are average, the staff was reasonable, they helped us in finding a good fondue restaurant, I didn't like their parking they have 2 types valet and self parking, you have to pay each time you go in and out of the self parking area.”

Jul 8, 2008 by Suzette from Arlington, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was a beautiful hotel, centrally located, easy to find and had great views.
• No free continental breakfast.

“It was fabulous. I would recommend it to anyone and would definitely stay there again.”

Jul 3, 2008 by Mc from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The bed is very comfortable.
• I did not get a room with a view.

“Good.”

Oct 24, 2007 by Alicia from Bennington, VT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The view from our room was stunning. Our hotel was in downtown Montréal, a short walk to many interesting sites.
• The pool heater was broken and the pool was closed. The hot tub was 106'f, an unsafe temperature.

“My husband had always admired the exterior of the Marriott chateau Champlain; we were all pleased at the loveliness of the interior. Our family of four was treated kindly even though we did not speak French.”

Aug 30, 2007 by Chris from Toronto, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Clean.
• Incomplete.

“Nice hotel, but half the lights were not working and the bathtub drain seem to be backed up.”

Aug 23, 2007 by Brian from Yorkville, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Staff was excellent.
• Oversold the rooms.

“We had a late check in and they apparently gave our room away. In return they booked us into the Fairmont which is just up the street and arranged and paid for our transportation.”

1 of 1 people found this review helpful.

Jul 31, 2007 by Chris from Orleans, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location, very nice room.
• Hairdryer didn't work & toilet ran.

“Very nice hotel. Two blocks from the bell centre and a 10 minute walk from shopping. Parking is not through the hotel and is $18/day without in/out privileges ($24/day for the valet) great location for a hockey game or a concert.”

1 of 1 people found this review helpful.

Jul 25, 2007 by Mark from Huntsville, ON CA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• The room, the view and the location.
• Price of parking.

“Hotel is thirty+ years old. It shows signs of wear in places and elegance due to age in other places. It was very comfortable, affordable and a great location to stay. Staff was very friendly whether you tipped or not.”

Jul 13, 2007 by Joe from Peterborough, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very customer orientated.
• Restaurant was marginal.

“All in all, it was a great experience.”

Jul 12, 2007 by Natasha from Scarborough, ON CA
Overall Rating: 3
Cleanliness:[3] • Staff:[7] • Location:[10]

• The view from room.
• Bathroom & additional parking cost of $24 per day.

“The valet parking is ripping off & should be included in the price of the room. I made $72 for parking for 3 days. Unbelievable. It was not disclosed & I was quite upset. The bathroom was poor & needs to be renovated. I could not take a bath because it was old.”

Jul 11, 2007 by Violeta from Edison, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Convenient and nice.
• Lobby is too crowded or may be small.

“Overall, I like this hotel and will stay again if I go to Montreal in the future.”

Jul 9, 2007 by Carl from Canyon Country, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The decorations in the room. The view was fantastic.
• The parking were fees $18.00 a day.

“This is our 2nd trip to Montreal the first one being in 2006 but this yr we stayed for 7days.our location was right near almost everything. The view fantastic and the rooms were very clean and charming. Very friendly staff and very helpful. The room service was timely and the staff will go the extra mile to help. I will tell you that if you are driving the parking is $18 a day. You can find a few local public lots about 2 to 4 blocks away for $8 a day a nice secure locations just ask the staff the will direct you even give you a map. The smoke alarms are very sensitive and when showering at least in our room it will alarm. Easily solved just close the bathroom door. Other then that the stay was great and we will be staying there again on our next trip.”

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Amenities at Marriott Chateau Champlain, Montreal

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Barber Shop Barber/Beauty Shop Boutiques Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Indoor Pool

Iron Lounge Maid Service Meeting/Banquet Facilities Mini Bar News Stand Parking Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Secretarial Service Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Vending Machines Video Checkout Wake-up Service Wet Bar

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