Ramada Coral Resort-Niagara Falls

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User Reviews for Ramada Coral Resort-Niagara Falls, Niagara Falls

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Sep 3, 2008 by Tom from Gaithersburg, MD
Overall Rating: 6
Cleanliness:[5] • Staff:[10] • Location:[5]

• Friendly staff.
• Our 1st room was filthy. They moved us to another room for the 2nd night.

“Barely tolerable.”

Aug 19, 2008 by Tina from Whitby, ON CA
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[5]

• It had two pools and a kids play area.
• There were not enough pillows so we each didn't have a pillow, the room was dirty and uncomfortable.

“The location of the hotel was good. It is near the Niagara Falls outlets. In general, the room was dirty and the hotel did not have enough pillows for their guests. The beds were uncomfortable. I would not recommend this hotel for future travelers.”

Aug 12, 2008 by Gerri from South Lyon, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[2]

• Nothing.
• It was extremely run down.

“Our room did not have a phone or light bulb when arriving. They brought both, to find out the phone did not work when plugged into the jack and the light switch was faulty. Furthermore, the bath drain did not work and the exterior door was broken so it did not lock overnight. Finally, there were stains all over the carpet, giving a general uncleanliness feel. Overall, this was the worst hotel I have probably ever stayed in regardless of price or location.”

Aug 6, 2008 by Sue R. from Arnprior, ON CA

Cleanliness:[1] • Staff:[1] •

• That I never will have to return.
• The staff, the service, the dirt, the lack of food in the restaurant, the dirt on the dishes, the holes in the linen, the lost remote for the TV.

“We arrived to broken air conditioners, lost remotes, carpets that were beyond dirty, bed linens with holes in them, at the restaurant we had to look for dishes without dirt on them, the restaurant never had toast - ran out of breakfast food and we were there at 8 AM, staff that told us the place was being run by auditors and were visible and vocally unhappy, broken hairdryers. As far as I am concerned, and many other guests that we spoke to, this place should be closed down.”

Aug 4, 2008 by Madeline from Somerdale, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[7]

• Great location, lots of restaurants.
• Hard beds, no safe available in rooms or front desk.

“Nice place for the money. I would stay here again. Mattress were very hard, no safe available in office or rooms, Jacuzzi was not working.”

Jul 30, 2008 by Alan from Kentwood, MI
Overall Rating: 3
Cleanliness:[1] • Staff:[5] • Location:[7]

• Location for the reason I stayed.
• Everything else. Needs to be remolded.

“Not a very good hotel. Back door glass broken, lamp in my room broken, no wake up call, no do not disturb sign even after asking for one. Check in time is a zoo. No early check in so every checks in at the same time. 25 minutes to check in and there was still a line behind me.”

Jul 27, 2008 by Hsueh-Hsuan from Indiana, PA
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[9]

• The location is good.

“Finally, the spa pool didn't work. The water is not hot at all. A steam room also didn't work. No hot steam coming out from the machine. I am dissatisfied.”

Jul 24, 2008 by Eric from Brooklyn, NY
Overall Rating: 4
Cleanliness:[3] • Staff:[4] • Location:[8]

• I liked the pool.
• Most of the lights did not work in my room.

“The Hotel had some friendly but not very helpful staff members. Many of the lights in my room were missing if not broken (switches light bulbs missing). Probably not a hotel I would stay longer than a night unless every other hotel nearby were full.”

Jul 24, 2008 by Ricardo F. from Centreville, VA
Overall Rating: 4
Cleanliness:[2] • Staff:[2] • Location:[3]

• The location was not bad.
• The cleanliness of this hotel was not that great.

“Honestly, this hotel was not what I expected. I would not stay in this hotel again.”

Jul 23, 2008 by Bryan from Brampton, ON CA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[8]

• It was really close to the outlet centre.
• It did not have any fridge or microwaves. My child's food went bad.

“The location of the hotel is great. Canada One outlet centre is right across the street. The actual room is not too bad for star rating. We were expecting at least a fridge in our room to keep our child's food in but none of their rooms in our section had any. The manager told us that he would try to change our room to better suit our needs but that did not happen at all. When we came back to ask about the change, they didn't know what we were talking about. Overall it wasn't the greatest experience ever.”

Jul 21, 2008 by Cedar from Ottawa, ON CA
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[2]

• Cheap.
• Not close and all towel and not clean.

“All the towels is gone. The water is not hot enough. And the location is not close to the fall.”

Jul 9, 2008 by Pam from Liverpool, NY
Overall Rating: 3
Cleanliness:[8] • Staff:[1] •

• The room was dark and quiet.
• The staff was rude and non accommodating.

“Very busy. We couldn't check in even 1 minute early and were told so. Staff at front desk was horrible, unfriendly, and the hotel is no where near the falls!”

Jul 8, 2008 by Shonna from Lake Charles, LA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Liked nothing about this Motel.
• Dirty, smelly, electricity cut off when to many dryers in use!

“The hallways had a horrible smoke smell. There were juice containers thrown in hallway. The lights went out and the front counter personnel said it was because too many people were using dryer at the same time. The curtains/carpet was dirty. We had to change rooms because lights in our room would not turn on. There were not bath towels available for the first night. We were told that all of the housekeeping staff had quit the day before and this is why there were no clean towels. In order to lock the door you had to have on person hold door in while another turned the lock.”

Jul 8, 2008 by Deborah from Bloomfield, MI
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• The room was a good size.
• The mattress on both the queen bed and sofa was bad.

“I am not picky about mattresses (nor my son) and they both were uncomfortable. The sofa sleeper mattress was very lumpy. The housekeeping service was also sup par. She did not replace the coffee or facial tissue.”

Jun 15, 2008 by Linda from London, ON CA
Overall Rating: 2
Cleanliness:[8] • Staff:[8] • Location:[9]

• Pool and spa area was great, front desk helpful.
• Carpets very stained and warn.

“Good location. Needs updating - very tired. Staff very helpful.”

May 21, 2008 by Malik from Scarborough, ON CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• There was a small couch in the room, and the room was spacious.
• The ice machine was too far. We ended up with the last room in the hotel.

“The hotel was overall okay. For what we paid for it was decent and had what we basically needed. One good thing about it was that it was located right in front of the Niagara outlet mal. Also there were allot of food and convenience stores around, along with a drug mart and grocery store.”

May 6, 2008 by Janie from Niagara Falls, ON CA
Overall Rating: 3
Cleanliness:[1] • Staff:[5] • Location:[8]

• Price.
• Tub didn't drain, garbage under bed, pillows unacceptable.

“Price and location good, cleanliness needs vast improvement.”

Apr 16, 2008 by Jasen from Port Huron, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Clean, friendly staff!
• Bed was not very comfortable for sleeping!

“A ways away from the Falls (approx 3 miles, not within walking distance.) Outlet mall across street.”

Mar 1, 2008 by Richard from Capreol, ON CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very friendly and helpful staff.
• The room smelled damp when we arrived however after putting the heat on for a short time the smell was gone.

“Overall the hotel was nice and the staff were excellent. It was close enough to the attractions.”

Jan 5, 2008 by Tony from Barrie, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location and the shuttle to the falls were in front of the hotel.
• Hot tub was missing a cover under the water and you could hurt your foot if not careful.

“Reasonable for the location. Pool and hot tub were in need of repair but were useable. Overall it was worth it.”

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