Sheraton Fallsview Hotel Conference Center

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User Reviews for Sheraton Fallsview Hotel Conference Center, Niagara Falls

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Oct 29, 2009 by Vern from Ashburn,VA
Overall Rating: 8

• Nice location with view of Niagara Falls.
• No bellman or luggage cart available at check-in.

“Check-in was below par for 4 star hotel. Neither bellman or luggage cart were available. Front desk staff was not particularly helpful or friendly, but the tour desk staffers were absolutely great. Helped with my lost car keys and provided good info for our trip up to Toronto.”

Oct 20, 2009 by Dara from Toronto,Canada
Overall Rating: 4

• No view of falls for our room. Bathtub filled during shower.

“My previous experiences with hotels were that they accommodated me the same as any customer. Despite being less than fully occupied - they wanted to extract more money from us in order to get a view of the falls despite the fact the hotel is called Sheraton Fallsview. They put us on a low level room with a view of the HVAC systems. Discussions with staff were on the rude side even if it is against some policy to put people in a room with a decent view, one could still be polite about it. This pretty much set the tone for our visit which meant we had no interest in spending any more money at that hotel whether it be for dinner or breakfast the next day. We gladly visited other businesses for that.”

Oct 19, 2009 by Jay Schwab from Wallingford,CT
Overall Rating: 1

• Nothing.
• Did not mention parking fees ever!

“I will never stay at that hotel ever again. They never mentioned a parking fee and so the day I left, I found out that I was paying 25.00 dollars a day for an outdoor parking lot that was attached to the building. I brought this to the attention of the front desk and they were plain old Canadian rude. Don't stay there.”

Aug 1, 2009 by Joanie from Akron,OH
Overall Rating: 8

• I loved the full length window view of the falls from our room.
• The hotel did not have a continental breakfast and charged for parking.

“We had a wonderful stay and we loved our room. But there was no continental breakfast and we felt that twenty dollars a day for our car was way too expensive.”

Jul 23, 2009 by Deepak from Milton,Canada
Overall Rating: 10

• Excellent view of the falls - lot's of ladies :P
• No Mini-Bar

“Been here numerous times, great stay, would definitely go back soon. Very clean, friendly environment. A++”

Apr 20, 2009 by Tweed from Pikeville,KY
Overall Rating: 9

• The location was great.
• I liked everything.

“The location was great and the room was awesome. Also the view was incredible, the falls were right out the window.”

Oct 1, 2008 by Scott
Overall Rating: 9

• Spectacular view.
• Staff could have been more informative and hotel shuttle.

“Great hotel, view is incredible. You're better off buying the attraction passes on the street, the hotel is too expensive. The staff didn't inform us of the $5 hotel shuttle until the last day. The overall stay was great though, I would definitely go back. Niagara on the lake was beautiful.
”

Aug 14, 2008 by Sean from Aurora, ON CA
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[6]

• Valet parking didnt answer the phone. TV speakers vibrated during movie rental.

“It's a decent hotel, the room was nice, and the decor is nice. The pool isnt great.”

Mar 31, 2008 by Tanya from Markham, ON CA
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[6]

• Clean.
• Kind of far, had to pay for parking each day.

“Was clean, I did not appreciate the fact that we spent a lot to stay there for the weekend, yet had to pay for parking each day.”

Mar 28, 2008 by Tabitha from Madison, OH
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[2]

• It was pretty.
• The hotel was too far from restaurants/casino. Expensive area, restaurants in area outrageous. The elevators were too small and slow.

“The hotel was very pretty with a good view of the falls if you pay a lot more for the room. The casino was a good walk from the hotel especially when it is cold outside. All of the restaurants in the area were over priced. Clifton hill area is much more enjoyable, more things to do and less expensive. I would not recommend the falls view area for anyone unless they want to spend a lot of cash and only want to gamble and see the falls.”

Mar 27, 2008 by Stefanie from Steubenville, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[7]

• Clean.
• Too far from main attractions, hotel a little disorganized, not overly friendly.

“When we do travel to Niagara Falls again, I will most likely look for a hotel more centrally located and one that offers free parking. The hotel was clean, but some of the employees were not as friendly as you might expect. The food at the steakhouse was great though.”

Mar 25, 2008 by Xiangyi from Ville St-Laurent, QC CA
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[8]

• The room is big enough.
• No breakfast included! No microwave! Boring!

“Waited for very long time for check in, more than 45 min. No breakfast included. The staffs' performances are so, not very warm.”

Mar 18, 2008 by Rolf from Milton, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Better room quality than expected.
• A door between the room next to us. Very poor invention, you can hear every word spoken from the people in the room beside us.

“Good value for the Falls.”

Mar 5, 2008 by Kim from Pittsburgh, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Beautiful foyer.
• You have to pay for wireless internet.

“Beautiful rooms and view. Not the nicest pool area or easiest parking.”

Feb 22, 2008 by Kim from Pickering, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Beautiful view of the falls. Beds were very comfortable. Rooms were very quiet.
• We had to wait in line about 20 mins to check in.

“The hotel was in a great location. Rooms were very clean, quite and comfortable. The restaurant had a wonderful view and the food was great. We have stayed at this hotel before and we will stay there again.”

Feb 19, 2008 by Jonathan from Copake, NY
Overall Rating: 5
Cleanliness:[2] • Location:[4]

• The view.
• The room had garbage in it, and they charge more for parking.

“The hotel was decent, the room we had, we found garbage under the beds and it kinda made me wonder if they cleaned the sheets and all. Not to mention they charge you 23.50 to park.”

Feb 12, 2008 by Karen from Ormond Beach, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• Location.
• Parking Expensive 20 CAD + Tax a Day Others in Same area were 10 CAD.

“The location was great for viewing the falls. The parking is expensive even for the area, the hotels around it, as well as the other Sheraton, were half the price. The elevators are horribly slow.”

Jan 30, 2008 by Steve from Chatham, ON CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Large clean room.
• 15 minutes wait for elevator, really, 15 minutes. Everyone was complaining.

“Decent view, clean large room, disappointed in $9.00 bottle of water and long elevator waits.”

Jan 24, 2008 by Thomas from Rochester, NY
Overall Rating: 4
Cleanliness:[10] • Staff:[8] • Location:[8]

• The view of the Falls.
• The height of the bathroom ceilings very low.

“Other than the Spectacular view of the falls. The price of the room exceeded what the room could offer.”

Jan 23, 2008 by Nellie from Aurora, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Felt like home.
• A bit too far from the casino on a cold winter day.

“Look and feel of luxury at an affordable price.”

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Amenities at Sheraton Fallsview Hotel Conference Center, Niagara Falls

24 Hour Front Desk Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable VIP Rooms/Services

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