Quality Hotel Downtown Ottawa [Ottawa, ON]- Hotel Reviews - MyTravelGuide.com


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Quality Hotel Downtown Ottawa 2-star

290 Rideau St, Ottawa, ON, Canada

Within walking distance to Byward Market, Rideau Shopping Centre, Parliment buildings, Congress Centre, and Rideau Canal.[more]

  • Amenity Highlights — Pets Allowed, Babysitting/Child Services, Business Center, Restaurant, Handicapped Rooms/Facilities
  • Average User Rating: 7.5 [rate it]
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User Reviews for Quality Hotel Downtown Ottawa, Ottawa

Average User Rating: 7.5
Overall user rating
Cleanliness:[8.0] • Staff:[7.5] • Location:[8.5]
Based on 183 user ratings

Apr 26, 2009 by Mark. from Canton,MI
Overall Rating: 8 Overall user rating

  • Bare essentials only.

“Walking in and seeing a broken newspaper stand in the lobby and a dirty garage spoke volumes and set expectations at a lower but reasonable level.”

Mar 26, 2009 by Cathy from Burlington,Canada
Overall Rating: 10 Overall user rating

  • The hotel is centrally located.
  • There was no breakfast provided, and we had to pay $10.00 for parking.

“The hotel is right in downtown Ottawa. The rooms are adequate and clean. There was a fold-out couch for our adult daughter who was traveling with us, and coffee maker in the room. It was clean.”

Mar 3, 2009 by Sundeep from Alexandria,VA
Overall Rating: 10 Overall user rating

  • Great front desk staff and management extremely helpful people there.
  • I
    couldnt find the ice machine on my floor, nothing other than that.

“Fantastic staff and management make this hotel a great place to stay. Location is also really good.”

Oct 16, 2008 by Rose
Overall Rating: 9 Overall user rating

  • Good location.
  • A little bit noise at night from upstair & outside.

“Overall is good and comfort. Good location. But a little bit noise at night.”

Sep 13, 2008 by Jean-Guy from Whitby, ON CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The hotel is near from rideau centre and others facilities. Great place to stay.
  • None.

“Great place to stay and the staff is great also. See you next time.”

Aug 13, 2008 by Don from Mississauga, ON CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Excellent location, great service.
  • Underground parking is crowded.

“While there are some hotels with better location in downtown Ottawa, few have the easy access to in and outbound traffic routes. This location has everything you need.”

Aug 12, 2008 by Tom from Kingston, ON CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[8]

  • Helpful friendly staff, good location.
  • The hotel gives a room with problems. This time noisy AC and no TV volume. Then moved to new room.

“Maintenance man tells me 6th floor was empty but they started us in a room on the 6th floor with a door to an adjoining room, noisy AC and volume was not working on TV. He moved us to the other end of the hall. Quiet room and everything worked. Frustrating at times.”

Aug 3, 2008 by Rajbinder from Brampton, ON CA
Overall Rating: 6 Overall user rating
Cleanliness:[4] • Staff:[6] • Location:[7]

  • Lobby was not clean and there was no AC in the public areas that's what was expected.

“Good location, good rooms, public areas had no AC, lobby not clean.”

Jul 23, 2008 by Hani from Montreal, QC CA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[7]

  • Close to transportation.
  • The neighborhood doesn't seem very safe.

“Locate in downtown and near a bus terminal. This hotel is good for those who wants to stay cheaply near to the main attractions of Ottawa.”

Apr 20, 2008 by Cina from Kingston, ON CA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[9]

  • Good location, cleanliness and coziness. Free internet access in room was the best.
  • Paying for hotel's parking.

“That was good in general.”

Apr 11, 2008 by Kurt from Burnaby, BC CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendly staff, clean room with comfortable beds, convenient location, ample parking.
  • No dining facility of their own.

“The hotel was everything I had expected it to be. The staff was friendly and very helpful. I had left my camera behind when I checked out. The staff found the camera and forwarded it to me by courier post. The room was spacious, clean and equipped with internet connection. The bathroom had all the usual amenities one would expect. But most of all, it was clean. Shops and restaurants, as well as the parliament hill were in walking distance. I can highly recommend the hotel to the weary traveler.”

Apr 11, 2008 by Patrick from Garrison, NY
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Location.
  • Hotel parking garage, can't depart. Leave between 11 pm and 7 am. Also the lighting in the room was limited. No lamp on desk, could not work.

“They should improve the lighting in the rooms. There is no desk lamp on the desk/table and hence I was unable to work. The lamps next to the bed were too low in brightness. Also, no Kleenex in bathroom. This is standard item nowadays. Otherwise, a nice place.”

Mar 25, 2008 by Jan from Toronto, ON CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Staff.
  • Parking and signage.

“I had expected a better hotel for the price.”

Mar 20, 2008 by Barney from Collingwood, ON CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great location, great features for the price point. Clean rooms, nothing fancy, just great value.
  • We love you guys!

“Great location, super price, clean rooms, firm mattress, TV works well. I'm happy to be coming back next year. Nice to have LCBO across the street as well as a market.”

Mar 10, 2008 by Steve from Kitchener, ON CA
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[9] • Location:[8]

  • Decent location.
  • Needs updating - all areas.

“Hotel was booked basically as a place to lay my head down after going to a Sens game. Definitely not upscale but certainly OK for a economical, dry place to crash. If you're not fussy and can put up with a mediocre place, than this is the place for you. Just don't expect to get the high roller advantages. Don Cherry's restaurant is good, attached to the hotel, but service is somewhat slow. Can't really complain though given the price and star rating. Would stay here again for a leisure stay out on the town, but not for a romantic getaway.”

Mar 4, 2008 by Dan from Windsor, ON CA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[1] • Location:[10]

  • Location, nice room, heated garage.
  • They tried to charge me an extra $40. for switch to a smoking room, but relented when I arrived.

“Its fine as a property goes.”

Feb 25, 2008 by Pete from Oviedo, FL
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Location:[9]

  • Location near to By ward Market with its excellent restaurants.
  • No public amenities such as pool, fitness room, limited parking (extra cost).

“The Hotel is inexpensive for a centrally located hotel walking distance form the By ward Market and Downtown Ottawa. The hotel itself is fairly basic and parking is cramped and at additional cost. Breakfast is also extra and in the attached Don Cherry's sports bar. TV reception was not great, but Internet access worked well. There are no fitness facilities and no pool. Rooms are looking a little old, but are generally in decent condition.”

Nov 20, 2007 by Colin from Montreal, QC CA
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[9]

  • We liked that the location was very close to the market and central city bus services. Very convenient location.
  • The television signal was fuzzy, and the front lobby was in disrepair.

“Pretty standard Ottawa business hotel. Nice warm place to stay but nothing special. Bathroom water pressure was up and down and made the shower a challenge. And the television picture was fuzzy, the coffee maker skuzzy. I also wasn't impressed with the long crack in the ceiling. The hotel should seriously consider investing some time into upgrading the premises.”

Nov 18, 2007 by Rudi from Haliburton, ON CA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Good location, Downtown Ottawa restaurants and shopping nearby.
  • Parking generally extra.

“Met expectations for star level, staff friendly. no complimentary breakfast.”

Oct 27, 2007 by Ahmed from Kingston, ON CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The hotel was above our expectations.
  • We loved everything.

“Great hotel in a great location.”

Amenities at Quality Hotel Downtown Ottawa, Ottawa

  • AM/FM Alarm Clock
  • Air Conditioned
  • Babysitting/Child Services
  • Bus Parking
  • Business Center
  • Coffee Maker in Room
  • Connecting Rooms
  • Copy Service
  • Currency Exchange
  • Elevators
  • FAX
  • Free Local Telephone Calls
  • Free Newspaper
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Parking
  • Iron
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • News Stand
  • No Smoking Rooms/Facilities
  • Outdoor Parking
  • Pets Allowed
  • Ramp Access to Buildings
  • Refrigerator
  • Restaurant
  • Smoke Detectors
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Truck Parking
  • Wake-up Service
Hotel Representatives:

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