The Westin Ottawa

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User Reviews for The Westin Ottawa, Ottawa

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Sep 5, 2008 by Carol from Salisbury, MA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean friendly staff.
• When I arrived at 6pm, room was not ready. I had to wait an additional two hours.

“Great clean luxury hotel.”

Aug 29, 2008 by Ed from Kill Devil Hills, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location and room view.
• More towels.

“Great location, good staff, nice bar.”

Aug 18, 2008 by Jean from Beaconsfield, QC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location, wonderful bedding.
• Charge of 32.00$ for parking, (disgusting).

“We liked the hotel very much, the location is perfect. The room that we had was a good room but needs remodeling, we would go back there again.”

Aug 10, 2008 by Maria from Cobourg, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, friendly and helpful staff, cleanliness.
• Expensive parking,.

“We were very pleased with the hotel and the location for our purpose could not be better. The staff were super one.”

Jun 28, 2008 by Yasu from Belle Mead, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Perfect location for everything as a tourist.
• Extra parking charge. It is quite expensive.

“Room is clean and comfort. Everything you need is within a walking distance. Shopping mall that has a movie theater and a foot court is connected through the door, so even in a rainy day you can enjoy the stay. Parking charge is extremely high which you need to be aware of.”

Jun 27, 2008 by Bryan from Winter Park, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[7]

• Great room service; easy access to Rideau Center.
• $35 to park the car, ouch!

“Lovely facility in the center of Ottawa and immediate access to all of the shops in the Rideau Center. We would choose this hotel again were we to return to Ottawa.”

May 30, 2008 by Kerrie from Oswego, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The location was wonderful along with the amazing views. Floor to ceiling windows!
• Parking was not included with your stay.

“Great weekend get away. The bar has a majestic view of the city facing up to Parliament at night. Friendly service through out the hotel. The best part was our view from the 20th floor looking out over the city!”

May 22, 2008 by Shiela from Lindsay, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• That is was close to the mall and Ottawa U.
• There was nothing to not like.

“My son is going to attend Ottawa University next year. I dont have to look any further for a place to stay when I come to visit.”

Mar 16, 2008 by Jonathan from Toronto, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• View of the city, location is amazing, easy access to underground shopping and centre of all of the attractions.
• Parking choices were limited and expensive.

“Placed in the centre of Ottawa and positioned for an excellent view, you have access to the hotel's fitness centre, an enclosed shopping centre, and easy access to nearby museums. The staff is very professional and responds quickly to your needs. Parking is limited to Valet and a nearby lot, so based on your needs keep that in mind. Overall a great way to visit the Capital of Canada.”

Dec 11, 2007 by Az from Strathroy, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location, location, location.
• The room was just a bit below 4 star expectations. Bathroom had some small amounts of mold and grime. Could have been better.

“Overall it was an excellent location and very good hotel. I had a great time! I would stay here again. Of note, I cannot call it an excellent hotel because the bathroom could have been a little cleaner for a four star hotel (some mold and mildew in the bathroom).”

Dec 7, 2007 by Lois from Newmarket, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the shower head(s)!
• No remote changer for the television.

“This is the second time I have stayed at the Ottawa Westin. My business appointment was in the Ottawa downtown and the convenience of the location was superb.”

Dec 2, 2007 by Wes from Winnipeg, MB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, very nice rooms.
• Annoying parking, but its downtown. $15 per day for internet is frustrating.

“Very nice hotel, the Westin really does a great job.”

Nov 21, 2007 by Timi from Shelburne Falls, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Everything it was perfect.
• Paying to park.

“Beautiful hotel with beautiful views.”

Nov 13, 2007 by Delphine from Mclean, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice! Their hotel has a saltwater pool!
• Nothing.

“Typical 4 5 star hotel. Great concierges service. Rooms were big and beautiful. Saltwater pool in the hotel, spa was a cool surprise! I recommend it!”

Nov 6, 2007 by Melissa from Toronto, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• Great room.
• Parking was very confusing.

“The hotel is beautiful and in a great location. Its main entrance appears to be under construction, so it was hard to find the parking garage and the entry into the building is underwhelming. Very conveniently connected to conference centre and Rideau shopping mall. Extra charges for parking, internet, local calls from room.”

Oct 29, 2007 by Julien from Winnipeg, MB CA
Overall Rating: 2
Cleanliness:[8] • Staff:[8] • Location:[8]

• The view was nice.
• The construction next to my window was awful.

“By all means, it's a great hotel at a great location. I was only affected by minor imperfections on the first day (key didn't work, lamp switch was broken). However, I was there to rest. I was woken up by a jack hammer, drills, and the yells of construction workers very early in the morning. Needless to say, it was very aggravating and I did not rest. It went on from sunrise until noon when I checked out. I don't know why they placed me on the eighth floor, facing a construction site immediately below my window on the seventh floor.”

Oct 11, 2007 by Eric from Dollard Des Ormeaux, QC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Fantastic view of the Parliament buildings from our room.
• Rooms need to be updated.

“Great location, comfortable beds. Rooms could be refurbished.”

Oct 11, 2007 by Jonathan from Richmond Hill, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location is next to parliament.
• Liked it all.

“Excellent location. Excellent service, excellent food, overall excellent.”

Oct 11, 2007 by Mike from Niagara-On-The-Lake, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Its location is absolutely perfect, because you are close to everything; parliament, Byword Market, Rideau Mall, Rideau Canal etc.
• Parking is shared with the mall and its very expensive.

“Great hotel, clean, large rooms. Great location, close to Byword Market area, Rideau Mall, Rideau Canal, parliament buildings, city centre, etc. There were 2 things we didn't like; parking was connected to mall parking and was very expensive, also you need your room key to access the elevator. Other than that, a great hotel, worth the stay for the location alone.”

Oct 10, 2007 by Phil from Punta Gorda, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Typical Westin.
• Access is not easy by car unless you know exactly where to go.

“Typical Westin.”

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Amenities at The Westin Ottawa, Ottawa

24 Hour Front Desk Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable