Quality Hotel Toronto Airport

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User Reviews for Quality Hotel Toronto Airport, Mississauga

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Sep 7, 2008 by Paul from Poway, CA
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[1]

• Exterior appearance was ok.
• Poor shuttle service from airport; noisy (near Highway).

“Not recommended.”

Aug 30, 2008 by from North Providence, RI
Overall Rating: 2
Cleanliness:[5] • Location:[4]

• Cheap.
• Very poor customer service.

“Front desk staff was difficult and breakfast wait. Staff is just as unaccommodating. Will not recommend this hotel.”

Aug 17, 2008 by S.D. from Val Caron, ON CA
Overall Rating: 5
Cleanliness:[7] • Staff:[9] • Location:[8]

• Price was excellent.
• Too close to the 0401.

“Basic room, no extras, clean room. 0401 road was noisy.”

Aug 17, 2008 by David from Middleton, NS CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Friendly, clean and fairly good priced for a one night stay.
• Dining room nor bar was available after 8:30 pm.

“We were looking for a economical priced hotel as we were only staying one night. The hotel was clean and comfortable. Only down fall was the dining room had been taken over by new owners and did not have a liquor license so had to shut down earlier in the evening.”

Aug 13, 2008 by Mary from Orchard Park, NY
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[6]

• Easy to find.
• Dirty.

“Poorly maintained. Looks like owners wish to extract profit without maintain property. Thought it must have been a nice place at one time.”

Jul 23, 2008 by Ian from North Plainfield, NJ
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[7]

• The hotel was nice overall.
• The restaurant which was attached was unhygienic.

“The hotel was decent. The attached restaurant was horrible. The hotel stay included free breakfast at this restaurant. We ate breakfast there the first day and it seemed a little sloppy, but we didn't think too much of it. Since we were out late we decided to eat there for dinner. The restaurant wasn't very clean, particularly the table. We asked the waiter/manager to have it cleaned and he used a rag that smelled like rotted food. He got it from the kitchen so I can only assume the kitchen was not clean either. The table smelled terribly and we left. At the same time a couple who had ordered takeout had a problem with them and they were having an argument about something they had been given. I spoke to the hotel manager, and he said that they leased the space and couldn't do anything. As it is part of the hotel and they are the ones who provide the complementary breakfast, I thought they should do something about it. If I was in the US, I would have called the local board of health, but I am not sure what the equivalent agency is in Canada.”

Jul 15, 2008 by Tonya from Westland, MI
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[8]

• The location.
• Amount of breakfast served.

“No fridge and microwave. Very disappointing.”

Apr 5, 2008 by Caroline L. from Arlington, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• The employees were friendly.
• There was no hot water.

“The staff was friendly and willing to help. The rooms were clean. But there was no hot water.”

Mar 27, 2008 by Farid from Ottowa, ON CA
Overall Rating: 7
Cleanliness:[10] • Staff:[5] • Location:[7]

• Cleanliness and behavior of staff at front desk.

“Overall it was not bad, I would probably stay in this hotel next time but rooms are a little bit smaller.”

Feb 15, 2008 by Brigitte from Carp, ON CA

Cleanliness:[8] • Staff:[8] • Location:[3]

• It was clean.
• The room was missing items and it seemed as it was to much to ask to get them from the staff.

“Clean! Would stay there again if only traveling over night. Not a long term stay type of hotel.”

Feb 11, 2008 by Ryan from Mississauga, ON CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• There is nothing I liked about it.
• This hotel is the worst.

“They couldn't find our reservation; they offered no assistance in helping us. I filed a complaint with Quality Inn's corporate head office due to the rudeness of their staff.”

Feb 9, 2008 by Maurice from Stouffville, ON CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Free Wireless Internet Connection, very quick and easy to setup.
• The room was extremely small, and the free breakfast was a tiny portion.

“Overall, this hotel was ok for the sole purpose that I was staying over here just to get to the airport on time in the morning due to a snow storm. The room I was given was extremely small, not even enough room for two doubles so I can't imagine how little room would be if I had asked for that. The hotel is a little old but the rooms and washrooms were fairly clean. I locked myself out the first night and the front desk gladly gave me a new key free of charge. Service was very friendly both at the front desk and restaurant. A free breakfast was offered in the morning but unless you ask for it and know about it they will not give you the Vouchers. Hardly worth it anyway you literally get 1 strip of bacon, a small portion of eggs, toast, and Coffee\Orange juice. Would much prefer just a typical continental breakfast over this. Don't expect too much from this Hotel, except for a to sleep in.”

Jan 31, 2008 by Steve from Harrison Township, MI
Overall Rating: 2
Cleanliness:[4] • Staff:[7] • Location:[7]

• Nothing.
• Small rooms, small work area, dingy.

“This hotel is old and dingy. The rooms are very small and stuffy. The hotel is very old. I guess it's good if you're just staying for a night to catch a flight in the morning. I would not recommend.”

Jan 29, 2008 by Michelle from Alpina, MI

Cleanliness:[2] • Staff:[8] • Location:[6]

• Friendly staff.
• Bed bugs.

“I woke with bites from bed bugs and had to be moved to another room. The hotel was not very clean, especially the bedrooms and bathroom. I would not stay there again. I was disappointed in it! The staff was helpful and friendly though.”

Jan 14, 2008 by Greg &. from Houston, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[4]

• Location sort of ok.
• Filthy, disgusting, lousy staff.

“Avoid at all costs.”

Dec 7, 2007 by Andy from Hong Kong GB
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[7]

• Convenient.
• Service.

“Airport shuttle driver definitely not considerate, it was cold and windy and we have an old couple waiting with me. The least he could do is to let them get on the bus first. Then his next stop was in Holiday Express and he park at the outside lane which he could have park in front of the hotel and get the people on board. Anyway, I just wish he has more courtesy. Thats all I can say about him. On the other hands, I wish the staff at the front desk can speak proper English as I have been in North America for over 30 years and if I have problem understanding her English, a lot of people will have the same problem.”

Nov 29, 2007 by Debbie from Miami, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[1]

• Absolutely nothing.
• Dirty, unsafe, old, truck stop, not for business.

“This was a terrible hotel. A half star rating would be more appropriate. I left after the first night and had to move to a cleaner, safer location.”

Nov 28, 2007 by Jason from Etobicoke, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Friendly staffs, Clean room, nice location (10 minutes from the airport).
• Too strong chlorine in the pool.

“Convenient Location, family friendly, meeting/party room. Good for Business or family trip. I stayed 4 nights for my business trip with my friend. Everything is OK.I will stay again this hotel later.”

Nov 6, 2007 by Charlotte from Copley, OH
Overall Rating: 1
Cleanliness:[7] • Staff:[2] • Location:[6]

• It had a pool.
• Pool was freezing.

“Rooms are mega small, view was of the dumpster, breakfast was a joke, pool was freezing and hot tub was not working properly, hidden extra charges applied, staff was curt at best and not very helpful.”

Oct 30, 2007 by Lorraine from Detroit, MI
Overall Rating: 3
Cleanliness:[3] • Staff:[1] • Location:[8]

• Nothing.
• There was only one man at the desk to take care of problems with rooms and everything else.

“I dont recommend this hotel unless you have no other choice.”

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Amenities at Quality Hotel Toronto Airport, Mississauga

AM/FM Alarm Clock Breakfast Bus Parking Business Center Coffee Maker in Room Copy Service Currency Exchange Desk with lamp Electronic Door Locks Elevators Exercise Gym FAX Free Airport Shuttle Free Local Telephone Calls Free Newspaper Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access In Room Movies Indoor Pool Iron

Laundry/Valet Services Meeting/Banquet Facilities Microwave Multilingual No Smoking Rooms/Facilities Outdoor Parking Parking Pets Allowed Radio Ramp Access to Buildings Refrigerator Restaurant Safe Deposit Box Smoke Detectors Sofa Bed TV Remote Control Telephone Television with Cable Truck Parking Video Game Player Wake-up Service