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User Reviews for Holiday Inn Kitchener Waterloo, Kitchener

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Aug 28, 2008 by Ray from Chelmsford, ON CA
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[7]

• Location.
• Soccer and hockey team were very noisy.

“The hotel is all right, nothing special. The soccer teams were noisy and the drinking hockey players we could have done without.”

Aug 27, 2008 by Brenda from Windsor, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Room was well appointed and beds were very comfortable.
• The fact that our room was up a light of stairs in spit of the fact that an elevator was available to other floors.

“The hotel was clean and served my purpose very well.”

Aug 14, 2008 by Roderick from North Bay, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very nice staff.
• They do not allow dogs.

“The hotel has made nice additions that make it a user friendly hotel for families and for the business person.”

Aug 4, 2008 by Fran from Nanaimo, BC CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] •

• Good beds and shower.
• Need to move car to patio doors in order to facilitate moving luggage into room.

“Adequate accommodation for overnight purposes, would not go to this for long stay.”

Jul 26, 2008 by Oscar from South Lyon, MI
Overall Rating: 10
Cleanliness:[8] • Staff:[7] • Location:[8]

• Tidy.
• Distance to lobby from some of the rooms.

“Well maintained and exceeded expectations for the level I had expected. Staff person was friendly and helpful at check in and room was very clean and comfortable.”

Mar 18, 2008 by Bob from Horseheads, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good service; this whole area is over priced.
• Over priced like all the hotels in this area.

“Typical Holiday Inn with the standard service, etc. Clean rooms, decent restaurant, helpful staff, but nothing fabulous; they want to charge $20/hour for any late check-out after 2 pm, even Priority Club members. If I don't stay here again it's because of BS policies like that.”

Feb 15, 2008 by Kimberley from Chatham
Overall Rating: 3
Cleanliness:[3] • Staff:[8] • Location:[6]

• Very clean lobby and pool area
• Worn outdated rooms and hallways.

“I have stayed in far better, for far less money. We were as far away from the indoor pool as we could get, and it was a long, cold walk through much worn hallways. However, the pool area and lobby were just recently renovated and were very clean, and user friendly. Our room had new carpet, but very small bathroom that was in need of painting and updating.”

Feb 10, 2008 by T from Livonia, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• The room was great.
• The exercise area needs to upgrade big time!

“Very nice hotel, excellent staff. For a person who likes to work out and do cardio, the workout facility needs to upgrade. The cardio equipment is old and very low quality. Overall, very nice experience though.”

Feb 8, 2008 by Margaret from Ingersoll, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Room service was excellent.

“The hotel was excellent for a couples getaway or family weekend. We especially appreciated the room service.”

Oct 1, 2007 by Damon from Huntley, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Good breakfast. And strong Wi-Fi signal.
• Nothing bad worth mentioning.

“Nice clean hotel. Price was a little high but there were several conventions in the area at the time.”

May 19, 2007 by V from Point Roberts, WA
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[4]

• Efficient staff.
• Common areas, halls were dirty and worn.

“Room was fine but generally hotel worn and not overly clean.”

Jan 5, 2007 by Vasile from Ashburn, VA
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[5]

• That hotel doesn't meet my expectations.
• The hotel rooms are not clean and bathrooms are so old and small.

“I was wary disappointed with the price in compilations with what that hotel offer. More many for nothing. That hotel is less than more motels. The room need to be clean and the carpet must be wash and well vacuum, never I choose that hotel again because I paid more and the service was solo poor!”

1 of 1 people found this review helpful.

Oct 2, 2006 by Paul from Rose Hill, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was awesome ... My wife liked it & that's what counts.
• Can't think of a thing.

“That was a SUPER place to stay. Personnel very friendly.”

1 of 1 people found this review helpful.

Sep 27, 2006 by John from Williamsburg, MI
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Rooms were out-dated, small bathroom..

“Generally disappointed a/c expected more modern room. It appears that in the wing that I stayed this was the case, however I imagined rooms in the newer tower location would have been better.”

Jan 3, 2006 by Marty from Toronto
Overall Rating: 7
Cleanliness:[10] • Staff:[7] • Location:[7]

• Non-smoking rooms.
• Street noise, rooms not very soundproof.

“Stayed in the towers which was quite modern. Room was large and clean. The only dumb thing was being put in a room next to other rooms filled with noisy teenagers. So this is business class.”

1 of 1 people found this review helpful.

Dec 31, 2005 by Heather from Charleroi, PA
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[6]

• Our daughter liked the pool.
• We found hair in the room. Distance to facilities was long and cold.

“This hotel is going through renovations. The renovations caused parts of the hotel hallways to be very cold, and it was difficult to get around.”

Aug 24, 2005 by Anitha from Farmington Hills, MI
Overall Rating: 1
Cleanliness:[4] • Staff:[5] • Location:[7]

• All we had were smoking rooms.

“This is no better than a motel and we paid for a 3 star hotel.”

4 of 4 people found this review helpful.