Sheraton Hamilton Hotel

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User Reviews for Sheraton Hamilton Hotel, Hamilton

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Oct 28, 2009 by Colin from Bolton,Canada
Overall Rating: 1

• Was close to the convention centre where we needed to go.
• Elevators were broken down, waits of up to 10 minutes common and no stair access!

“I moved from Hamilton over 20 years ago, this hotel was there then and clearly has not been updated....it is very tired looking and a disappointment for a Sheraton hotel. The elevators were broken and we had to use the staff elevators, there was limited staff working. It reminded me of a hotel that was ready to go out of business.”

Oct 8, 2009 by Allison from Houston,TX
Overall Rating: 7

• It is downtown Hamilton - convenient to most things. Comfortable beds.
• No nice views since it's downtown. Prices for food is where they get you.

“I have stayed here twice now in the span of a month after bidding on a 3+* and winning the Sheraton. The price for this weekend was double what I paid last time (full hotel this time). The pool and gym are being renovated so if you want those things, either look elsewhere for a hotel or be prepared to go a few blocks to the YMCA as Sheraton guests. The food, though good, is too pricey.”

Aug 24, 2009 by Alice from London,Canada
Overall Rating: 6

• Door man went out of his way to finding parking for our vehicle because the hotel lot was full.
• The pool was not opened so the Y pool was recommended - this was inconvenient.

“The proximity to Copps Coluseum and the art gallery was very close this is a significant benefit. The rooms were tired and the pool and hot tub was not in order. The price of the room did not reflect the quality of the room.”

Jul 19, 2009 by Pieralba from Toronto,Canada
Overall Rating: 10

• Nice, convient, rooms are good, bathroom great, towels and bedsheets rocks.
• Drinking water put in room was for sale - I did not like know that.

“I went away on a get away trip with my husband and two children under 4yrs. The children loved it, were very excited. I love Sheraton hotel. It would be good to have a small fridge and free wireless internet service included in the package at least for a day!”

Jul 13, 2009 by Jenny from Toronto,Canada
Overall Rating: 10

• Staff was extremely helpful and friendly. The elevators were very quick. Entertainment, shops, restaurants close by.
• Can't think of anything. The stay went very smoothly and well.

“Overall, great experience.”

May 10, 2009 by Laura from Pendleton,NY
Overall Rating: 8

• Staff upgraded room to king size bed.
• Had to pay $20 parking for 2 cars.

“Hotel was easy to find. Very busy. Very loud neighbors. Staff very accomodating. Cups in room were dirty, used. Refrigerator was missing.”

Mar 12, 2009 by Adam from Memphis,TN
Overall Rating: 1

• Central location.
• No wireless internet in room - and even then, you had to pay $10 per day for wired internet and
  rude front desk attendants.

“Horrible experience - won't ever stay there again..”

Dec 3, 2008 by Marvin from Fort Mcmurray,Canada
Overall Rating: 9

• Location was excellent and it was connected to a mall that had everything you needed, could even do some shopping.

“I enjoyed this motel, I used the gym on 3rd floor. It was not big but I had it to myself and it had enough stuff for a good workout. The staff was very good.”

Nov 3, 2008 by Jen
Overall Rating: 9

• Hotel is in a prime location, lots to do walking distance to many attractions.
• N/A

“Hotel is very clean, staff was friendly and in a prime location.”

Sep 4, 2008 by Sandy from Beamsville, ON CA
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[8]

• Large room, comfortable temperature.
• No fridge or microwave in room. No wireless connection in room.

“While the lobby and entrance to the hotel made one think luxury, by the time one reaches the room, it is evident that this is an older hotel, ready for an upgrade and renovation. We were disappointed to find no microwave & fridge in the room (which was a luxury "upgrade". We had difficulty getting logged on to the internet, and, since there was no wireless connection, only one of us could work on our laptops. Checking in and out took an inordinate length of time, also.”

Sep 4, 2008 by Jordan from Sarnia, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff and the location.
• There were some issues with the room that maintenance needed to look at.

“Very much enjoyed the stay and will continue to use this hotel.”

Sep 2, 2008 by Stephanie from London, ON CA
Overall Rating: 1
Cleanliness:[3] • Staff:[9] • Location:[6]

• The staff was very helpful even though the hotel has seen better days.
• The shabby furniture, the poorly renovated room, the food.

“This hotel was shabby, the rooms were old with chipped furniture and walls that had been repaired but not re-painted. The dingy room was ancient and tired which also describes the food. The bright note was the staff who were very helpful and nice although they seem a little embarrassed about the condition of the hotel.”

Aug 20, 2008 by Abed from Ottawa, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice place, safe.
• Breakfast must be included and net must be free.

“Its nice but at least the breakfast must be included and the internet access must be free.”

Aug 9, 2008 by Patrick from Saint Lazare, QC CA
Overall Rating: 4
Cleanliness:[6] • Staff:[5] • Location:[4]

• Nothing much to like about this hotel.
• Many things to dislike, see review below.

“The first room we were allocated reeked of cigarette smoke even though it was on a non-smoking floor. We asked for another room and the second one was better. We ate in the hotel restaurant one night because we couldn't find anywhere decent within walking distance of the hotel. The prices were extortionate ($21 for spaghetti with meat balls!) and to top that they attempted to overcharge us as well. The first night's sleep was upset at 3a.m. by unbelievable rowdiness from some guests on our floor. This was not dealt with adequately by the hotel. Our final bill listed phone calls which were not made - they were refunded on request but the damage was already done by that stage. In addition Hamilton is not a very nice city, and there were always lots of undesirables roaming around outside the hotel entrance.”

Aug 7, 2008 by Peter from Newark, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• Nice room.
• Parking charge was unexpected though not outrageous.

“Not a bad hotel, but go somewhere else for breakfast.”

Jul 28, 2008 by Domenic from Hamilton, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Conveniently located to bars and restaurants.

“Hamilton gets a bad rap but the Sheraton and where it is located was great for the business traveler. Room was clean and had a great view of the lake.”

Jul 24, 2008 by Richard from Pittsburgh, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Cleanliness, comfort, restaurant staff.
• Elevators.

“The hotel was very nice with friendly staff, especially at the restaurant. The room was clean and comfortable. The only problem was the elevators as they took forever to arrive, and didn't necessarily indicate the direction they were really going.”

Jul 23, 2008 by Jose from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Bell service was very helpful finding a parking lot for a large van that doesn't fit in an underground garage.
• Vans over 6'2" does not fit in the downtown garages.

“Very clean, accommodating hotel with plenty of amenities and a complete shopping mall connected to the hotel was a treat. Very helpful and friendly atmosphere.”

Jul 15, 2008 by Sally from Shanty Bay, ON CA
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[8]

• The location was great.
• The room was very dirty. The air conditioner leaked and there were drawers missing from the dresser. It smelt like smoke.

“The hotel location was good. I am sure that the renovated floors were nicer. However we were put in a room that was very dated in decor, the wallpaper was pealing, the carpets were filthy, and there was a big wet patch where the air conditioner leaked. The parking garage was no well signed and dirty. Very disappointing.”

Jul 9, 2008 by Leonard from Detroit, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Excellent location, very comfortable room with nice shower.
• Room service food was overpriced and has absurd delivery charge in addition to tax.

“Sheraton Hamilton is outstandingly situated midway between Niagara and Toronto. I would highly recommend it to those wishing to visit both of those places. The rooms are not lacking in any way except for slightly worn furniture. The front desk personnel are efficient and friendly and I would highly recommend this hotel.”

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Amenities at Sheraton Hamilton Hotel, Hamilton

24 Hour Front Desk Bar/Lounge Barber/Beauty Shop Business Center Express Checkout Fitness Center or Spa Free Local Telephone Calls Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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