Citadel Halifax Hotel

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User Reviews for Citadel Halifax Hotel, Halifax

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Mar 29, 2009 by Nicole from Nova Scotia
Overall Rating: 1

• Friendly staff.
• Mouse in room. Cold air, cold pool, cold hot tub.

“We found a mouse in our room amongst our luggage! There was only cold air coming out of the heaters and we had the heat cranked up. The pool and hot tub were freezing. The hotel is in desperate need of renovations. Staff was nice, but we won't be staying here again.”

Jan 31, 2008 by Richard from Calgary, AB CA
Overall Rating: 2
Cleanliness:[3] • Staff:[4] • Location:[7]

• Nothing.
• Run down, poor overall condition.

“Hotel is very rundown over all cleanliness and appearance was very poor. The star rating should be the sane as a run down highway motel.”

Jan 16, 2008 by Stephanie from New Waterford, NS CA
Overall Rating: 2
Cleanliness:[4] • Staff:[4] • Location:[2]

• It had heat and a roof.
• Lamp didn't work, no hot water in sink, bathtub filled with water while showering.

“To rate The Citadel Hotel 3 1/2 stars is a joke. The hotel is old and is in desperate need of renovation. To not even be able to wash your hands with warm water, is a complete disgrace. I would seriously consider lowering the rating.”

Dec 20, 2007 by Danny from Moncton, NB CA
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[5]

• Location.
• The need to pay for parking when the lot was full.

“Our stay was comfortable.”

Nov 10, 2007 by Ian from Sydney, NS CA
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[8]

• Its location.
• The rooms have not been updated in 15 years and we found bed sheets with burn holes in them.

“This hotel should not be rated any higher than a one star rating. The front desk staff was not helpful at all. The beds have burn holes in the sheets and the bathrooms are in need of a major renovation. I will not be returning or recommending this hotel.”

Nov 6, 2007 by Dave from South Ohio, NS CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great view, friendly staff, comfortable bed.
• Carpets need upgrade.

“I was generally happy with the hotel. The location was first rate, the bed was comfortable (king) and my wife and I enjoyed our stay. Nice pool and exercise facilities.”

Oct 16, 2007 by Linda from Dayton, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great location.
• Small gift shop.

“Hotel had a great location near the citadel and close enough to walk to the harbor area shops and casino. The room was nice and clean, not much of a view on the street side but we could see the water at an angle out of the window. Would stay there again.”

Oct 15, 2007 by Jeff from Whitinsville, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Friendly staff-good service-good location.
• Restaurant seemed small and cramped-but help more than made up for it.

“High speed internet worked great, staff was friendly and helpful. I really liked that I was downtown but near the bridge too so I could come and go from the city easily.”

Oct 5, 2007 by Francis from Bridgewater, NS CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Friendly staff. Close to all downtown activities.
• Rooms are dated. Had to pay $9.00 for parking.

“Good overall /for the price. Rooms need updating. Staff was great.”

Sep 5, 2007 by Lynn from Shediac, NB CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[8]

• Great location.
• Lobby was a little shabby looking, bed was sagging.

“Overall, a great location with friendly staff.”

Sep 4, 2007 by Tom from Portland, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, walking distance to all of downtown and the Citadel is next door.
• The room was in the old section and a bit run down. We paid for an upgrade into the newer section.

“Very friendly and accommodating staff.”

Aug 18, 2007 by Ken from Woburn, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Information desk was very helpful.
• They tried to fix broken AC to long before giving us a new room.

“The hotel was very nice.”

Aug 14, 2007 by Clara from Halifax, NS CA
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[1]

• Nothing.
• Hallways dingy, dark, smelled of old smoke, poor air quality in room, stained carpets in room, dark material sprayed over ceiling, poor.

“Very disappointed, only stayed one night, couldn't wait to get out of there, poor air quality, dingy, old, smelled of old stale smoke, awful. Had out of town guest with me, could not return for second night that was booked.”

Aug 14, 2007 by Sweekar from Glace Bay, NS CA
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[6]

• I did not like the service.
• I did not like the service - no organization no customer service.

“I did not like the service.”

Aug 13, 2007 by Sweekar from Glace Bay, NS CA
Overall Rating: 3
Cleanliness:[6] • Staff:[2] • Location:[3]

• I did not have a good experience at all here and would not like to stay in this hotel ever again.
• They were not organized at all.

“I had booked an additional night in the hotel. I stayed there for 3 nights when I checked in she said that I can keep the same room for the three nights I had asked specifically for a Queen bed. She said that she will make sure that I will get a Queen bed”

Jul 25, 2007 by Cl from Glace Bay, NS CA
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[6]

• Location.
• Outdated, parking fee breakfast prices.

“This is a former 3 star but needs updating. The restaurant prices are higher than they should be at this level.”

Jul 22, 2007 by James from Brighton, MA
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[5]

• There is no way it is a three star hotel!
• There is no way it is a three star hotel!

“Its no way that this is a three star hotel.”

Jul 22, 2007 by Jim from Easton, CT
Overall Rating: 5
Cleanliness:[3] • Staff:[8] • Location:[8]

• Very shabby place but nice people
• It's desperately in need of an upgrade just to get to a decent 2 star.

“2nd disappointment in past couple weeks, star ratings are not matching what's delivered.”

Jul 20, 2007 by Dave from Saint John, NB CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Clean, great location, spacious shower.

“The Citadel fit the bill perfectly for what I needed. It was close to everything and a nice clean hotel with friendly staff.”

Jul 14, 2007 by Mark from Kemptville, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The staff, especially housekeeping, were helpful and friendly.
• Never enough staff at the front desk, long waits.

“Located a 5 minute walk from the Halifax Citadel National Historic Site the Halifax Citadel Hotel is an older renovated hotel that is very adequate. Our rooms were a generous size and seemed to have been recently renovated. Bathrooms however are very small. The indoor pool and gym were being renovated during our visit in July, 2007.”

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Amenities at Citadel Halifax Hotel, Halifax

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Casino Concierge Express Checkout Fitness Center or Spa Golf Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Tennis