Quality Hotel and Suites Airport East

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User Reviews for Quality Hotel and Suites Airport East, Etobicoke

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Sep 6, 2008 by Ahmad H. from Montreal, QC CA
Overall Rating: 1
Cleanliness:[4] • Staff:[5] • Location:[1]

• The service was the only thing acceptable at this hotel.
• The quality of the room is very bad, the overall quality and standard of the hotel is way less than a 2.5 star.

“This hotel lacked a lot of quality although its name is quality hotel. Beds were not comfortable, and the overall appearance of rooms and washroom was not up to a 3 star rating hotel. I was surprised when this hotel was as of equal value to the Marriott in the Toronto airport area. It was very surprising for me when I entered the hotel and found out how poor the overall appearance is. Besides that and most important, the area where the hotel is located is one of the worst I have been to.”

Sep 6, 2008 by Jo-Ellen from Thunder Bay, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Close proximity to airport.
• The mattress was extremely firm and water pipes made noise through the night.

“Overall the hotel met my expectations. The front desk staff was friendly and very efficient. The room was clean and adequate for a short stay. The shuttle service to the airport was very much appreciated.”

Jun 4, 2008 by Amr from Sterling, VA

Cleanliness:[6] • Staff:[6] • Location:[7]

• Location.
• Nothing critical.

“Nice hotel with nice view from window.”

May 28, 2008 by Janice from Belleville, ON CA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[5]

• New carpets on floor.
• View.

“When looking for the ice machine, the housekeeping staff told me it was only on the 5th floor (we were on the 10th). I have extreme allergies, getting off on the smoking floor was horrible, so I rushed to get the ice. When meeting another staff they said the ice was on 5, 7, 9th floors tool Overall the hotel was okay. Upon departure, the staff was extremely slow.”

May 23, 2008 by April from Glencoe, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• Location, cleanliness.
• No pool or hot tub.

“It was great! We enjoyed the view from our hotel room!”

May 12, 2008 by James from Renfrew, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Comfortable room setting - Easy access, quite, Internet access.
• The elevators smelled terrible - Smokers at main entrance, poor access to parking lot.

“Overall, it was clean, staff was courteous, and it was comfortable. I liked the access to the main highway, and the visibility from the highway.”

May 1, 2008 by Diana from Sanborn, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Rooms were good sized and free parking available.
• It was out away from restaurants and convenience stores.

“The staff was friendly and accommodating. Restaurant had a limited menu but the food was good. Its right off the 401. Had to drive about 5 miles to get to nearest convenient store or other restaurants.”

Apr 26, 2008 by Mark from Phoenix, AZ
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[9]

• Great location right off the expressway, close to airport.
• No free continental breakfast. Fan didn't cool room enough.

“Comfortable, clean, quiet room, reasonably attractive decor. I liked the large window and it had a great view. Restaurant at the hotel, but no free continental breakfast. Air conditioning unit was inadequate and very noisy.”

Apr 21, 2008 by Tony from Attica, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Free internet.
• Far from city centre.

“Right off the 401, but a bit far from the city, although free parking is a plus.”

Apr 17, 2008 by Jim from Thunder Bay, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[7]

• Shuttle.
• They forgot my wake up call almost missed flight, I called and told them to hold the shuttle no apology.

“Would stay again, Was coming back from Punta, can a great hotel if you just need a roof overnight.”

Jun 20, 2007 by Doug from Williamsville, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location, easy to find&
• A/c in room was very noisy going on and off.

“Something about the way lobby is set up feels "cold" and unfriendly. When walking to parking area (behind hotel), there is no sidewalk (and no rear exit of hotel either). The result is you have to walk in the area where cars are moving. Does not feel as safe as it could.”

Jun 11, 2007 by Edward from Colleyville, TX
Overall Rating: 3
Cleanliness:[7] • Staff:[4] • Location:[3]

• The food was good.
• The airport shuttle was unreliable. I waited 2 hours for pickup.

“The hotel was rundown. All the carpets were stained and needed replacing. The vending machines accepted only credit cards that are a good thing. Unfortunately, I had to visit 6 different floors to find one that worked. The hotel was noisy. It was un a bad neighborhood and there was nothing witching walking distance. I paid for my incidentals at checkout with a credit card I did not use to secure ire prepay the room.”

May 23, 2007 by David from Madison, AL
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• Very well kept and clean.

“I would have been even happier if they provided breakfast.”

May 2, 2007 by Gurdev from Ithaca, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[5]

• Reasonable in all ways.
• NA

“Great distance to the surrounding cities.”

Apr 29, 2007 by R from Decatur, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• The hotel had everything I needed and was very accessible to public transit and the airport.
• I had to request several internet access codes because they expired every day.

“The room service food was good, although the selection was very limited. I was very pleased with the access the hotel has to public transit. There is also a major highway up the street and a Wal-Mart shopping center with walking distance. There didn't seem to be very many restaurants in the area, however.”

Apr 22, 2007 by Stuart from Seminole, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[7]

• Feeling of newness, but efficient and clean, comfortable.
• God-awful parking lot, chock full at night, long walk in cold from front door.

“Nice, quiet, clean room. Never used food service. Parking lot always full at night, with no access from back of hotel, so it's a long walk around the hotel, very uncomfortable in high wind and cold. Check-in a bit slow, but clerks were polite. I'm not crazy about propaganda in bathroom using global warming scare to have you use same towel a few times. Please just tell me you want to save money.”

Apr 21, 2007 by Chuck from La Salle, ON CA
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[5]

• Absolutely nothing.
• Dingy old looks like a lot of sports teams have stayed there.

“NA”

Apr 2, 2007 by Baskaran from Windsor, ON CA
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[3]

• Nothing.
• No continental breakfast, bathroom fixtures are not good, notice in the bathroom exhaust.

“Nothing.”

Mar 20, 2007 by Andrew from Verona, WI
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[5]

• It was cheap.
• Far away from the airport.

“Far away from the airport, free shuttle service.”

Feb 10, 2007 by Lawrence from Windsor, ON CA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• Close to downtown and the suburbs.
• The room was beyond cold. My fellow traveler wore there coat to bed.

“This hotel appears to be an airport hotel for people coming and going. Very noisy in the morning. The lobby was under renovations at the time of my stay. The rooms were so cold I honestly thought someone had left the window open. You could literally feel the wind blowing into the room. I like it cold when I sleep but my associate wore a full length coat to bed.”

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Amenities at Quality Hotel and Suites Airport East, Etobicoke

AM/FM Alarm Clock Air Conditioned Bus Parking Coffee Maker in Room Continental Breakfast Elevators Exercise Gym FAX Free Airport Shuttle Free Local Telephone Calls Free Newspaper Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine In Room Movies

Iron Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Outdoor Parking Pets Allowed Radio Restaurant Room Service Smoke Detectors Sofa Bed TV Remote Control Telephone Television with Cable Truck Parking