The Westin Calgary

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User Reviews for The Westin Calgary, Calgary

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Oct 6, 2009 by Vernon from Charlottetown,Canada
Overall Rating: 10

• They upgraded us to a King Size Bed on a preferred executive floor.
• N/A

“A great location with very concientious staff, a modern foyer and a Keg Restaurant with very good food.”

Sep 27, 2009 by Christi from Hay Lakes,Canada
Overall Rating: 10

• Awesome beds! Soo comfortable!
• There was a loud whistling noise that woke me up from 6 - 7 am. Very annoying!

“It was a wonderful hotel, very comfortable! Will be staying at the Westin next time I go anywhere!”

Aug 20, 2009 by robin from Clagary,Canada
Overall Rating: 9

• Efficent, pleasant staff and tidy and clean hotel.

“Quality hotel, good service.”

Jul 7, 2009 by Fernando from San Pedro Garza Garcia,TX
Overall Rating: 10

“Everybody was friendly except one of the concierge, she was always in a hurry and with a really bad attitude, everything else was perfect.”

Jan 20, 2009 by Mike from Edmonton
Overall Rating: 1
Cleanliness:[3] • Staff:[2] • Location:[7]

• Starbucks.
• Hotel conditions.

“Worse stay I have ever had at a Starwood Hotel. Room looked old, dirty, with mold in the tub. The lobby was cold, and had no appeal. General Manager should be embarrassed! This should not be a Westin Hotel.”

Nov 4, 2008 by Mario
Overall Rating: 10

• It is probably one of the finest hotels in Calgary.
• Paying $19 a day for parking.

“A very nice, first class hotel.
”

Oct 9, 2008 by michael
Overall Rating: 9

• Easy access to all of callgary.
• No place to put towels to be reused.

“Great hotel, great staff, great location.”

Oct 2, 2008 by Nadia
Overall Rating: 9

• Comfortable beds.The best. Friendly staff. Great location
• Include a voucher for parking or equivalent...quite pricey

“Loved our experience. My in-laws liked their room. Clean and really comfortable. The Westin litte extras; like free drinks and apples at reception also bottled water in rooms. Small details really helped making our stay enjoyable! The bed at the Westin is totally the best, I travel for business and sleep in hotels 2-3 nights a week, this hotel is really oriented to customer satisfaction! Thank you!”

Oct 1, 2008 by Maryanne
Overall Rating: 10

• Extra mile - they some how knew it was my husbands birthday and had a hand written card and fruit gift.

“It was very nice, well taken care of and maintained. The staff was very friendly and helpful.”

Sep 17, 2008 by christine
Overall Rating: 9

“Very welcoming staff - clean and very comfortable beds - make sure you get a room with a full bath - very quiet.”

Sep 9, 2008 by Fari
Overall Rating: 9

“The staff was very cooperative and the bus-boys were excellent. The level of cleanliness was good, truly good hospitality.”

Sep 9, 2008 by Sheila from Wexford, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Business center allowed free airline check-in. Starbucks coffee in room!
• It needs to be updated. Old and worn looking bathroom.

“For the price I paid, this hotel was great - good location, great lobby, good coffee in room, nice bedding. Didn't like that it was tired and old looking.”

Sep 5, 2008 by Kathy M. from Columbia Falls, MT
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[9]

• The location was easy walking to everything.
• Didn't have kids club packs, decor was too modern almost sterile.

“They charge $20/day for parking even if you are a guest at the hotel. The pool was only 5'6" deep. They have a Westin kids club, but rarely have the activity packs according to the staff, and have to be reminded to send up the milk & cookies at night.”

Sep 5, 2008 by Donald from Medicine Hat, AB CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room was great and they upgraded the room for free. very nice hotel.
• The washroom wasn't the greatest, bath tub was small.

“The hotel was great, easy parking, great staff. overall very nice location and hotel. I would definitely stay again.”

Sep 5, 2008 by Danica from West Hollywood, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The bed was exquisite!
• The television didn't work.

“Friendly staff and lovely atmosphere with a great pool and free boarding pass printing. The only reason I didn't give it a higher mark than I did was because #1 - the television didn't work, #2 - the fan in the bathroom didn't work, #3 - there wasn't any literature explaining check-out, the TV, or the pool. When I called down however, the staff was helpful and assistance was immediate. These things are bound to happen, but they really should be checked before new guests check in.”

Sep 4, 2008 by Derek from Saskatoon, SK CA
Overall Rating: 2
Cleanliness:[1] • Staff:[7] • Location:[7]

• Comfy clean bed.
• Dirty worn out room.

“It is certainly not a 4-star hotel. It is more like a 1-star. We have stayed in 2-star hotels that are much better than the Westin Inn in Calgary (the Marriot Fairfax Inns 2-star for example). The Calgary Westin Inn room was scuffed with dirt marks. The wallpaper was peeling, discolored and dirty. The bathroom did not appear clean and was worn out and had bits of hair here and there. The carpet seemed clean but judging by the rest of the room, it was a shoes on at all times kind of a room. We were in a non-smoking room and the hall smelled of stale cigarette smoke and around 10:00 pm, the smell of cigarette smoke was coming inn through the vent. My last 3 experiences with Calgary Hotels were quite bad and the worst hotel experience in my life was a Travelodge in Calgary South. The Westin wasn't nearly that bad, was barely worth the $ plus taxes etc, but is certainly not a 4-star hotel, not a 3-star hotel, and not even a 2-star hotel. Beware.”

Sep 4, 2008 by Paul from Blairmore, AB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great breakfast buffet.
• Location far from popular night spots.

“Great hotel, which has an outgoing staff, very comfortable and reasonably priced restaurant.”

Sep 4, 2008 by Marie from Brooks, AB CA
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[8]

• Location.
• Would not upgrade to different room.

“I was on the 6th floor, right directly across from the elevator. Could not only hear all the noise from the elevator but also from the street and I would say the room was the smallest they had. Next to perhaps a broom closet. Was not very impressed. Would likely not stay there again.”

Aug 29, 2008 by Sam from Toronto, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Free long distance with North America.
• Parking is a bit expensive.

“It was excellent. We stayed at the business section, so internet and long distance phone calls were free of charger. Excellent! The location is convenient, but parking is a bit expensive, but it's still well worth it. Highly recommend!”

Aug 28, 2008 by Ann from Dallas, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• The valet staff was wonderful.
• There was not an ice machine on our floor (5), had to go looking for one found it on the 8th floor.

“Great hotel for the price. Only problem was parking it cost a fortune, plus had to tip the valet every time we got the car in/out. The room was nice, bed was ok, did not have the heavenly feel. You could hear all noises outside. But it was a nice hotel I would stay there again.”

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Amenities at The Westin Calgary, Calgary

24-hour front desk ADA-approved rooms available AM/FM Alarm clock radio Air conditioning Bathrobes all rooms Business center/services Cable/satellite TV Child care services Coffee maker Concierge services Cribs Available Dataports on phones Fire alarms/Smoke detectors/Sprinklers Fitness facility Gift shop/News stand Hair dryer Heavenly bed Heavenly dog bed available In-room movies Iron/Ironing Board Laundry/Valet Services

Lobby Court Lounge Mini Bar Non smoking rooms available Owl''s Nest Dining Room Parking - fee Pets allowed, restrictions may apply Pool - indoor Refrigerator Rental car desk Room service - 24 hours Safe deposit boxes Sauna Shoe shine service available Telephone The Owl''s Nest Lounge The Terrace Restaurant Tour Desk Valet Parking Voice mail Whirlpool/Hot tub Work Desk with Lamp

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