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Charlton's Cedar Court 2-star

513 Banff Avenue, Banff, AB, Canada

This moderate style property features newly renovated deluxe guest rooms, loft suites and kitchenettes.[more]

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User Reviews for Charlton's Cedar Court, Banff

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[8.0]
Based on 53 user ratings

Sep 26, 2007 by Jayne from Taber, AB CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • It was convenient, clean and spacious with staff that was friendly, professional and accommodating.
  • I almost had to pay twice at time of check out for the room due to some error but the mistake was handled quickly and professionally.

“This is a nice ski type lodge hotel. The layout is a bit maze like until you get used to it. The amenities are clean and functional. The room itself was a 4 twin bed kitchenette type suite. The kitchen and bathroom were between two bedroom type set ups. It was a very good layout that suited our needs perfectly.”

Sep 10, 2007 by Angela from Sunnyvale, CA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[8]

  • Free internet access, good price and proximity to downtown.
  • Decor is a bit outdated. Prefer TV in living room.

“This will be a 3 star moderate. However, the only option available is 3 star-upscale. It is an excellent value for the price.”

Aug 17, 2007 by Barbara from Holly Springs, NC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Beautiful room, large, large bathroom, robes.
  • Only cookies at breakfast, no real creamer for coffee.

“Liked it, would go back, good location a few blocks from main Banff shopping, plenty of parking. Quiet, though our ground floor room had no view at all.”

Aug 16, 2007 by Barbara from Holly Springs, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Spacious room, roomy bathroom, good location.
  • No view, no real milk/cream in lobby for coffee.

“I thought it was a great value. A few blocks from the main action in Banff, lots of parking, nice room. Our ground floor room had no view at all, but a 30 second walk took you in the shadows of the Rockies. Nice robes, which was nice. No restaurant on premises but many close by. Would definitely stay again.”

Aug 4, 2007 by Patty from Denver, CO
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[2] • Location:[9]

  • Beautiful setting-lovely pool.
  • A little noisy - could hear everyone else coming and going.

“I would stay here again, however I had been promised a room upgrade (via emails). The desk clerk could find no record of it when I checked in and could not provide me the room. However, when I checked out the upgrade was on my bill.”

Aug 1, 2007 by Payam from Delta, BC CA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Clean, reasonable rates, central enough. In fact, there was construction in the city centre.
  • If the construction was not happening in the city centre, some people may have thought the hotel is too far to walk.

“We stayed at Charlton cedar court in Banff, Alberta, in the month of July (2007) for only one night. We received 2 rooms with 4 double beds. The rooms were connected through a small kitchenette/washroom area and provided some privacy and disconnection for those who may have wanted it. The rooms were clean and reasonably kept. Free wireless internet was able upon request. We also received discount coupons for breakfast at the restaurant in the neighboring hotel (which we did not use).”

Jul 30, 2007 by Frances from Albuquerque, NM
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Quiet, clean, friendly.
  • Loft area of our room was difficult to get the air conditioning.

“This hotel was clean and pleasant. The loft rooms have a problem with climate control to the second level.”

Jul 28, 2007 by Yurong from San Jose, CA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • I like the kitchenette in the room.
  • Housekeeping is a little late on the first day.

“The facility is a little old, but clean. The kitchenette suite is particularly useful and comfortable for family travel.”

Jul 24, 2007 by Asit from Bloomfield, MI
Overall Rating: 2 Overall user rating
Cleanliness:[5] • Staff:[5] • Location:[8]

  • Location.
  • Bed room is in a loft and was too hot even with full AC.

“Defective design of rooms. AC is on the main floor with the bedroom in the loft. Summer time, it never got comfortable in the loft. Could not sleep. When told the hotel staff, they were aware of the problem and said leave the window open and that is the best they could do. Even with windows open, it was too hot.”

Jul 14, 2007 by Kyle from Winnipeg, MB CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Just as nice as most in the area.
  • Lock on bathroom door was broken.

“Nice little Banff hotel only a short walk from downtown Banff.”

Jul 5, 2007 by Connie from Leduc, AB CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Newly renovated, very large bathroom.
  • It did not have a restaurant.

“We enjoyed the pool and hot tub, the parking was covered but not underground which we liked. Again the newly renovated rooms with the generous sized bathroom was great, however we would have preferred a restaurant on site.”

May 29, 2007 by W from Barrington, IL
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[6]

  • Comfortable. Nice room - had a loft with bed upstairs.
  • Location is 10-15 minutes walk into downtown Banff.

“I found it clean and comfortable. The loft room was nice. Hotel is wood cedar construction. Desk staff was very efficient. Seemed to have nice hot tub, but I did not have time to try it.”

Feb 28, 2007 by Gary from Toronto, ON CA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[8]

  • Location - within walking distance of restaurants.
  • The hot tub was barely lukewarm.

“Well located. Nice bathrobes in room. Hot tub was not hot!”

Oct 16, 2006 by Jean from Grand-Mere, QC CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Cleanliness and warm.
  • Nothing.

“Excellent place to stay. The room is pleasant and comfortable.”

1 of 1 people found this review helpful.

Sep 14, 2006 by Karen from Fortine, MT
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Good value for the price
  • Nothing

“Luxury at an affordable price.”

1 of 1 people found this review helpful.

Sep 8, 2006 by Arnold from Sarasota, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Very cozy atmosphere.
  • N/A

“Enjoyed out stay and all the little additional things in the room-toiletry items, coffee maker large shower, etc.”

1 of 1 people found this review helpful.

Aug 26, 2006 by Bonnie from Lincoln, CA
Overall Rating: 3 Overall user rating
Cleanliness:[3] • Staff:[4] • Location:[10]

  • Location.
  • The room was not well maintained. There were leftovers (dirty towels, toiletries, etc.) from previous guests.

“Good location; however, the hotel has poor housekeeping and is overpriced.”

Jul 31, 2006 by Nicole from Monett, MO
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Toiletries included lip balm and bath salts.
  • N/A

“Nice place to stay. A little far from downtown, but still walk able distance. Loved the lip balm, bath salts and deep bath tub after our all day hikes.”

1 of 1 people found this review helpful.

Jul 9, 2006 by Yvan from Charlottesville, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[3]

  • Large room and great bathroom; amenities.
  • Hotel is far from the convention center, with no shuttle.

“The hotel has great amenities such as indoor pools and a sauna; the rooms are very large and the bathrooms have bathtubs and convenient showers. The only issue is that the hotel is quite far from the convention center, and a tad far from downtown where the attractions are overall.”

Jul 7, 2006 by Marcus from Halifax, NS CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • We were moved to Royal Canadian Lodge at no extra charge. Great place.
  • Absolutely super place...

“We drove up to Charlton Cedar Courts and were impressed with the look of the buildings and grounds. However, we were moved to the Royal Canadian Lodge, a nicer hotel, two doors down, at no extra charge.”

Amenities at Charlton's Cedar Court, Banff

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Coffee Maker in Room
  • Fishing
  • Free Parking
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Mini Bar
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Safe Deposit Box
  • Skiing
  • Television with Cable
Hotel Representatives:

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