Holiday Inn Victoria

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User Reviews for Holiday Inn Victoria, Victoria

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Sep 8, 2008 by Gail from Portland, OR
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Clean room.
• Our wing was not connected to main part of hotel.

“The restaurant had extremely slow service and odd food choices on the menu there was a coin operated laundry facility with one washer and one dryer, in the parking garage under the hotel.”

Sep 8, 2008 by Darlene from Longmont, CO
Overall Rating: 4
Cleanliness:[1] • Staff:[1] • Location:[5]

• The room was large and there was a restaurant & liquor store.
• The room wasn't clean and the carpets stained. It took asking 4 times. They didn't honor their hospitality promise.

“There was gunge around the sink faucets, the hair dryer was dirty and there were a number of stains on the carpet. what a let down. I reported the problem to the desk the 1st thing in the morning. when I returned to my room that afternoon it still wasn't handled. I asked housekeeping and they said they'd talk to the desk. That evening it still wasn't handled. The next morning I talked to housekeeping and the desk and some time that day they took care of it. The lobby carpet is stained, there is a dirty tray under the ice machine, etc. the staff obviously wasn't service oriented. I would never stay there again!”

Sep 5, 2008 by Ruthanne from Mississauga, ON CA

Cleanliness:[5] • Staff:[8] • Location:[5]

• Staff was very accommodating and helpful.
• Rooms need upgrading and was not the cleanest.

“Not recommended for close proximity to Victoria Harbor. Rooms were ok but really needed a lot of upgrading. We would not return there. Very disappointed with this place.”

Sep 3, 2008 by Lisa from Campbell River, BC CA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• It was close to shopping, and major roadways.
• We did not find the lobby internet area private, and could not find ice machines., awakened both nights by loud people in parking lot below us.

“For a quick overnight or two this is an adequate hotel, noting a scenic area or with a lot of Old Victoria atmosphere. I would not choose to be at this hotel over others around the inner harbor, but yet it suited what we needed for our particular stay, which was more for business purposes.”

Sep 3, 2008 by Mehran from Tallahassee, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[3]

• NA.
• The worst hotel we have stayed.

“Not clean and very old. Carpet stain and old mattress with old sheets.”

Sep 1, 2008 by I from Corvallis, OR
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[5]

• Bed was comfortable.
• Far from downtown-couldn't walk or ride bikes.

“Freeway hotel type atmosphere with staff who didn't have time to even make eye contact or stop talking to each other to answer a question.”

Aug 29, 2008 by Jeff from Show Low, AZ
Overall Rating: 4
Cleanliness:[7] • Staff:[5] • Location:[3]

• Cleanliness.
• Poor location, loud rooms no insulation, poor lighting and plumbing.

“It is a one star at best and is not in the downtown area? The rooms are small and you hear all of your neighbors too well, no insulation in the walls. The lighting and plumbing in the bathroom were poor. There was a wedding held in a conference room and guests were up until 2 am making terrible noise near our room. Staff would not do anything but ask them to be quiet and then no follow through to stop the noise.”

Aug 25, 2008 by Shelley from Langley, BC CA
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[7]

• It was close to a mall.
• They did not allow kids to use the hot tub as it was in the fitness facility, big disappointment for the kids.

“This was a ok hotel. It had crappy carpets in the hallway, and the tap in the bathroom needed repairing (would turn on taps for warm water but then the cold would slowly shut off on it's own, and with eyes closed, washing face, would get burned with hot water)! The toilet also ran on and on. There was no pool, and the hot tub was only to be used by adults, which you had to go all the way down to the front desk to get a key to use it. Had underground parking but was told that they didn't recommend using it. Free parking outside hotel however.”

Aug 24, 2008 by Abdulkarim from Langley, BC CA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• Nothing.
• The location is too far from the downtown, the room is not clean, the room is not safe and was outside the building and no help with the luggage.

“I did not like it at all.”

Aug 18, 2008 by Shirin from Somerville, MA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[5]

• Located about 2 miles from Downtown, the Holiday Inn is a clean and adequate. Free parking is a bonus, but the facilities are not special.
• Far away from Victoria.

“The hotel is pretty expensive, considering the same amount of money spent on a hotel in Vancouver can purchase a much nicer place. However, the Holiday Inn was clean and was an adequate place to stay, but fairly far from Downtown, so using a car or bus is necessary.”

Aug 17, 2008 by Laurie from Calgary, AB CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[6]

• Clean, comfortable.
• Really not inner harbor, am staff seemed snooty.

“Overall a good place for comfortable lodgings in a relatively convenient location.”

Aug 17, 2008 by Dave from Aiken, SC
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[4]

• Good bar.
• Bad location, noise, neighborhood.

“Cheesy, out of date hotel.”

Aug 14, 2008 by Sarah from Bainbridge Island, WA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[4]

• The front desk staff was very friendly.
• The location was not near any attractions in Victoria, and the room was extremely small.

“The location of the hotel was over a mile from any Victoria attractions. The room only had one queen bed, and was barely big enough for that. This was not on par with what I would consider a 3 star hotel. It should be noted that the front desk staff was very friendly, as well as the staff in the hotel restaurant.”

Aug 14, 2008 by Paul from Manorville, NY
Overall Rating: 4
Cleanliness:[8] • Staff:[7] • Location:[1]

• Clean and comfortable.
• Location was not as expected, a $10 cab fare is not downtown.

“Hotel was fine but was not close to downtown.”

Aug 11, 2008 by Patricia H. from Phoenix, AZ
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[9]

• Location.
• Service and Bathroom.

“We arrived late and the night staff seemed inconvenienced with our arrival. He was not friendly or helpful. The room was fine. The bath tub wouldn't drain but we were leaving the next morning so we couldnt really complain to have it fixed.”

Aug 7, 2008 by Dixie from Tulsa, OK
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• Staff, location, price, cleanliness room.
• Na.

“The location was good. Room was large enough for a stay of two days restaurant was excellent.”

Aug 5, 2008 by Terry from Kelowna, BC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location was close to shopping, bus route and restaurants.
• There is no swimming pool at this hotel.

“The hotel is well located in a good area of Victoria. The hotel is situated less than a.5 minute walk of the Mayfair Mall in Victoria. The Mayfair Mall is the largest mall in the city. The hotel does not have a pool, but has a hot tub restricted to patrons over the age of 18. There is a restaurant in the hotel and if you are traveling with kids and stay at this hotel your kids eat for free. The room itself was well sized with a king sized bed, desk, hutch, cable TV. Bathroom has hair dryer, sink, toilet and a combination tub shower. Room was clean and quiet. There are renovations ongoing at this hotel but none going one during the weekend of our stay. Some cosmetic issues in the hallways that are being upgraded. Staff was very friendly and provided a cot at no charge. Cot was in the room by the time we got to the room from the front desk. The hotel is divided into two separate buildings although we were not in the other building. A good hotel in the Victoria area.”

Jul 30, 2008 by Scott from Westminster, CO
Overall Rating: 3
Cleanliness:[2] • Staff:[4] • Location:[2]

• Free parking.
• Not clean and very dated.

“It is hardly a 2 star. Carpet was stained, trim missing off the walls, unfriendly desk clerks, and no swimming pool for the kids. I would not stay here again.”

Jul 29, 2008 by Algie from Portland, OR
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Nothing.
• Front office staff, the room was awful with an unpleasant smell and did not appear to be clean.

“I would never attempt to stay there again.”

Jul 26, 2008 by Stephanie from Oak Harbor, WA
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[3]

• Nothing.
• The bathroom shower.

“This was in no way a 3 star, we were very highly disappointed when we arrived.”

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Amenities at Holiday Inn Victoria, Victoria

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Bar/Lounge Barber/Beauty Shop Bath Tub City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service DVD Player Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat

Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Iron Laundry/Valet Services Lounge Modem Lines in Room News Stand Parking Phone with speaker Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Sauna Sprinklers In Rooms Television with Cable Video Checkout