InterContinental Toronto

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User Reviews for InterContinental Toronto, Toronto

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Sep 7, 2009 by Jack from Cumming,GA
Overall Rating: 6

• Very nice lobby. Great location.
• Unwillingness of staff to change my room. Closed pool was not notified.

“Stayed there for 4 nights. I arrived at the hotel early thinking staff would be helpful to give me a room. Do not expect 5 star service. The room I was given was a courtyard view on the lowest floor possible. There were stains on the carpet and on the sides of the bed as well. The room did not smell fresh.”

Aug 31, 2009 by Gus from Barrington,IL
Overall Rating: 8

• charge for internet service is outrageous a hotel of this price range should include internet service,also the parking charging system is very confu

“The hotel was located in a very safe part of town the room was attractive and clean. The negatives were the poor performance of the ac,and the charges for Internet and parking.”

Aug 31, 2009 by Randy from East Amherst,NY
Overall Rating: 10

• Spotless,very elegant , superb staff and a fantastic location.

“Fantastic hotel located in the trendy and upscale neighborhood of Yorktown. The staff was friendly and very helpful. Easy to get around by public transportation or by foot. The pool is only a lap pool so if you are looking for a big splash area this may not be for you.”

Aug 11, 2009 by Francis from Angola,NY
Overall Rating: 10

• Great location to subway; classy neighborhood.
• Parking was way overpriced.

“Great location in a trendy neighborhood; easy access to subway; all the high end shops are doors away.”

Jul 22, 2009 by Tosha from Toronto,Canada
Overall Rating: 9

• Good location in downtown Toronto.
• No hot tub/jacuzzi.

“Very good time spent there. Would definitely return. Fast check in and check out.”

Jun 26, 2009 by Olga from Edmonkton,Canada
Overall Rating: 10

• Easy to access rooms and lobby. Elevator was very fast. Parking and luggage accessibility good.

“enjoyed the hotel. Excellent location for attractions and shopping. Very attractive and pleasant atmosphere.”

Feb 19, 2009 by Richard from Windsor,Canada
Overall Rating: 8

• Location and pool were very nice. Staff were friendly and helpful.
• The cost of dining was too high. It was apparent as we never saw anyone in the restaurant.

“Pool was nice, room was clean and spacious. Staff were friendly and helpful.”

Feb 17, 2009 by Michael from London,Canada
Overall Rating: 9

• Quick, efficient service, large comfortable rooms
• Lobby a bit small

“Very convenient location, knowledgeable and efficient staff, quick check-in, clean and large room”

Aug 24, 2008 by Mirella from Kanata, ON CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• The staff was very helpful and very polite.
• There is nothing I did not like.

“The hotel was amazing. The room was very clean and well supplied. The staff was fantastic and very helpful. The area was in a good location. The restaurant was very good. The pool was also good seeing, it was on the rooftop with lawn chairs. It is a very nice hotel and I would recommend it to everyone.”

Aug 23, 2008 by Raj from Locust Grove, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• Clean, comfortable, modern, spacey, classy.
• Parking I guess could have been cheaper but for one night only it was reasonable.

“Excellent hotel in good location. Very clean, comfortable, spacious and modern rooms. Staff appear friendly and would definitely stay there again.”

Aug 20, 2008 by Tanya from Rochester, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was great. My husband and I were there for our 7 year anniversary and they gave us a room upgrade and complimentary chocolate covered strawberries.
• The hotel was not in the center of everything but the Subway was a short distance away so it was still conveniently located.

“I was really skeptical about this hotel. We normally stay at the hotel in Toronto and love it. But this hotel measured up really well. As I said before the staff was great from the front desk, to the concierge to the woman that cleaned our room. The restaurant was a little pricey. We ate breakfast there and the pancakes were fabulous but there are other restaurants that are nearby if you would liked to eat somewhere that is less expensive. I would definitely stay there again.”

Jun 5, 2008 by Toronto T. from Mississauga, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly service.
• Rooms were smaller then expected.

“Organized a Bachelorette party for a friend. Was a great stay. Enjoyed having 2 rooms side by side with a door in the middle for easy access. The restaurants in the hotel were a little pricey, but we managed to find cheaper restaurants around the area. The pool and sauna area were nice. I would've expected the sauna to be a lot bigger, it only fit 4 people max! Overall it was a nice experience. If you want to stay in the heart of Toronto, then this hotel is not the right place for you to stay.”

May 21, 2008 by Lynda from Montreal, QC CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was friendly and helpful.
• The room could have been larger for a 4* hotel.

“This hotel has a dark feeling. Simply because there is not enough lighting throughout. The staff was helpful and friendly and kind. The room could have been larger and more brightly lit; the parking was too expensive as was the breakfast in room service. The location is excellent for Downtown / Yorkville area.”

Nov 16, 2005 by Laura from Rochester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They were very helpful. When my room was not ready they upgraded me.
• Parking is expensive.

“A great location in the heart of Yorkville, close to shopping, museums, University of Toronto. The room was large and extremely comfortable with a feather bed and down pillows. Room service was quick and the food was excellent. I was sorry to have to leave.”

2 of 2 people found this review helpful.

Nov 12, 2005 by Reginald from Detroit, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location & service.
• N/A

“Enjoyed the Yorkville area and the friendly staff.”

1 of 1 people found this review helpful.

Nov 11, 2005 by Cheryl from Red Deer, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent service and location. Close to high end shops.
• Parking, charge for internet unlike other Intercontinental.

“This hotel was chosen for its location to both fun and work. It is close to the Toronto General Hospital, Royal Ontario Museum and to all the wonderful shopping on Bloor Street (Chanel Boutique, Hermes, Max Mara, Prada, Montblanc Boutique, Tiffany & Co., Cole Haan, Lacoste, Godiva, Birks, Bulgari and Aveda. Stand on the south side and look north at Harry Rosen, Holt Renfrew, Christofle, Plaza Escada, Cartier, Bang & Olufsen, Roots, Williams-Sonoma, Pottery Barn, and Swarovski.).The parking is not great, but that's typical of downtown Toronto. Valet is expensive at $30 CDN. The internet was surprisingly not complimentary, as it is at the Front Street Intercontinental.The hotel staff were wonderful. They were able to accomodate my request for early check-in, late check out, double beds and a no-smoking room. The concierge staff bent over backwards to see to my requests for a rental car and spa services.This was a great find, and I would return to it in a Toronto minute.”

1 of 1 people found this review helpful.

Nov 8, 2005 by Hicham from Walnut Creek, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[6] • Location:[8]

• Rooms are nice.
• Could not access voice mail. Issue was not fixed. Limited amenities.

“I enjoyed my stay there. The hotel did not offer a lot of amenities. I was charged for the coffee bags that I used. Other hotels do not charge for such bags. At three dollars a bag, it adds up very fast.”

Oct 20, 2005 by Cathleen from Stow, OH
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[4]

• The room was big and there was a shower and bath in the restroom.
• Front desk was not friendly except for the intern working there.

“The location isn't that great, but the room is above par. So if you want a great room and don't care about the location then this is the hotel for you.”

Oct 15, 2005 by Rick from Alexandria, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Excellent concierge and front desk staff.
• The rooms are surprisingly small.

“Excellent location, delightful outdoor dining with an imaginative menu, extremely courteous and knowledgeable front of house staff. Housekeeping staff were charming and efficient.”

Sep 28, 2005 by Roger from Sunfish Lake, MN
Overall Rating: 4
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location, free newspapers.
• Room badly designed, no view, exterior noise, squeaky door, no free premium TV (HBO), Internet too expensive.

“Aspires to be a four-star hotel, but really isn't. Needs refurnishing. Room badly designed. For example, TV can't be easily viewed from bed. Free newspapers delivered to room. Marvelous location, right by subway station serving both the blue and yellow lines and many fine stores, theaters. Internet cost C$15 per day.”

1 of 1 people found this review helpful.

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Amenities at InterContinental Toronto, Toronto

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Bar/Lounge Bath Tub Bathroom Telephone Business Center CD Player City Center Coffee Maker in Room Concierge Concierge Desk Connecting Rooms Copy Service Cribs Available Currency Exchange DVD Player Desk with lamp Email Service Exercise Gym Express Checkout FAX Fitness Center or Spa Florist Free Newspaper Gift Shop Golf Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine In Room Movies

Indoor Pool Internet Access Iron Laundry/Valet Services Lounge Meeting/Banquet Facilities Mini Bar Modem Lines in Room Multilingual News Stand No Smoking Rooms/Facilities Parking Pets Allowed Phone with speaker Pool Porters Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Sauna Secretarial Service Shops/Commercial Services TV Remote Control Television with Cable Turndown Service VCR VIP Rooms/Services Valet Parking Video Checkout Wake-up Service

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