Hilton Toronto

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User Reviews for Hilton Toronto, Toronto

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Apr 30, 2008 by Jamie A. from Toronto, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice rooms, friendly staff.
• Mix up on check out.

“The hotel was great, clean rooms, friendly staff. The only negative was upon check-out when I discovered that someone else in the hotel was charging their breakfasts to my room. You would think a hotel of this size would compare names and room numbers before putting charges through.”

Apr 29, 2008 by Tony (. from Montreal, QC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location to meetings, dinners and social events was perfect.
• They had a problem with my reservation which delayed my time on day 2 of a 4 day stay.

“Excellent hotel and although there were obvious renovations done in the recent past, I believe that they should continue with the renovations on a room by room basis.”

Apr 27, 2008 by Harry, D. from Toronto, ON CA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[10]

• View of city, elevator.
• Washroom.

“Hotel was good, the indoor pool was nice as well as the hot tub, though it was dirty, and when we went the day after it was not cleansed properly. Location was great.”

Apr 23, 2008 by Darcy from Winnipeg, MB CA
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[9]

• Good location, gym and pool.
• Some things were broken, hair dryer, and furniture a little scruffy.

“Acceptable four-star hotel experience, but a little rough around the edges given older furniture, old TV, broken sink and hair dryer. Would have expected a little more for a Hilton, but met expectations.”

Apr 23, 2008 by Maryellen from Youngstown, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location.
• Room furniture, decor and accessories were dull and a little on the cold side.

“The Toronto Hilton is in an excellent location. The lobby is very nice, and the staff is friendly. Breakfast in Tundra is a treat, and the indoor/outdoor pool, sauna and whirlpool are great.”

Apr 23, 2008 by Wes from Brights Grove, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location was great and the bed was unbelievable.
• The pool was a little out dated and could be warmer.

“Great place, great beds, great location.”

Apr 23, 2008 by Adam from Ottawa, ON CA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[5]

• Location, but that is all.
• The carpet in the room was gross.

“The carpets were moldy, the room smelled bad, the shower had mold and corrosion, there were people talking and yelling in the hallways all night long, the front desk staff were cold and un-welcoming, the parking is overpriced, the television picture was fuzzy. I would not stay here again. This is not a 4 star hotel.”

Apr 21, 2008 by Simon from Brossard, QC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Decoration of the room and the comfort of the bed. Wow!
• I only stayed 3 nights. Too bad I could not stay longer.

“It was a very beautiful hotel. The staff is very helpful, polite and their desire to help, truly genuine. The quality of the materials chosen to make-up both the room itself as well as the bathroom were perfect for the quality this hotel. Also, the quality of the linen on the bed was very good and the comfort of the pillows as well as the bed itself was divinely comfortable. I slept better away from home than I do in my own bed. One last thing, unlike cheaper hotels the bath products is sometimes not so good for your skin. The bath products offered in this hotel both smelled great and left my skin soft. Good stuff!”

Apr 18, 2008 by Jane from Potsdam, NY

Cleanliness:[9] • Staff:[9] • Location:[10]

• The location, the comfortable beds.
• The door handle entry to my room was not clean when we arrived.

“I do not like being charged for use of the internet. Very inexpensive hotels such as Microtel and moderately priced hotels such as Holiday Inn are able to provide this free, so I think the Hilton should be able to also. In today's world, where the internet is practically essential, charging for use of the internet is like charging people to turn on the television in the room. Knowing that the Hilton charges $12.95 per day for use of the internet makes me more likely to select another brand when making a choice.”

Apr 17, 2008 by Duncan from Baltimore, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Stylish, unfussy decor. Pear shaped table/desk in room.
• Hotel info listed hi speed internet but it was expensive not free as expected.

“Liked the hotel and it's location a lot. Even though it was in the city center the room was very quiet, must have had good sound insulation from the street and other rooms. If they'd provide free wireless internet in the room I'd go back. It would be nice if the parking wasn't so expensive too.”

Apr 16, 2008 by Negin from Toronto, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• They changed our room from a smoking to a non-smoking.
• We could not go into the lounge.

“It was in a great location. Clean and comfortable. I found it ridiculous that we couldn't even go to the Tundra Lounge. That made me feels quite unwelcome. They also gave us a room right behind the elevator. All in all it was a good room with great location but I did not feel 100% comfortable because I had to question everything we were allowed to do, I was surprised we were able to use the amenities.”

Apr 14, 2008 by Amanda from Woodlawn, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Close to subway and Yonge street.
• Construction nearby starting early in the morning.

“Great hotel, great value.”

Apr 5, 2008 by Mary from Rochester, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The location next to the TTC, very easy to get around.
• Water/ power shut off 1am to 6am and not notified in advance of arrival.

“The location and amenities (pool, exercise room, Second cup in lobby) were outstanding. We walked to Second City and the Eaton Center and took the TTC to the ROM. We were given a room with a view which almost made up for the water/ power turned off that night. Not the hotel's fault but I would have appreciated notification in advance.”

Apr 4, 2008 by Peter from Vancouver, BC CA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[9]

• Generously sized room well fitted to the business traveler.

“Half a block from the subway. I'd be pleased to stay at the Hilton for all my business trips to Toronto.”

Apr 3, 2008 by Mike from Burks Falls, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Bathroom.
• Bar service was deplorable.

“Excellent location, wide open spaces to sit and enjoy the surroundings from the lobby. Ruth Chris steakhouse is a must.”

Apr 2, 2008 by Karina from New York, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great indoor/outdoor pool. Breakfast buffet had many healthy options.
• Pool area smelled moldy and mildew.

“Once was great and could use a little nip and tuck. 'Not bad for her age' comes to mind. A compliment and this all rolled up in one.”

Apr 2, 2008 by Greg from Southfield, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Easy to move around.
• Too close to concert performance.

“This is a great hotel with a wonderful staff. Everyone was friendly and helpful. No valet parking but the lot is connected to the hotel.”

Apr 2, 2008 by Christine from Tavistock, ON CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Good location.
• Carpeting in room & hallways.

“Just not what I would have expected; luggage storage is a guy standing by the front doors with luggage behind him; a lot of odd décor; really bad carpeting in room & hallway while waiting for room; was told money for internet in lobby.”

Apr 1, 2008 by Mike from Chicago, IL
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[10]

• It was centrally located in Downtown Toronto.
• Smoking room and Parking was expensive.

“As I suspected would happen, we got stuck with a smoking room. The hotel clerk said she would send up an air purifier to clean the room for us, but it never came. The hallways smelled terrible. Also, keep in mind, parking is not included with the price of the hotel. The best thing about the stay was the central location of the hotel room.”

Mar 25, 2008 by Jennifer from Newmarket, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• Service in the bar.

“Everything was great with one exception: the service in the bar. We intended to have a few drinks and dinner. We were there for 20 minutes before anyone approached us. It took the server only a few minutes to take and provide our drink order, but after delivering our drinks did not come back. He was not busy - there were only 3 other tables. We eventually asked for our bill (As did another couple) and went elsewhere for dinner.”

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Amenities at Hilton Toronto, Toronto

AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services