Best Western Primrose Downtown

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User Reviews for Best Western Primrose Downtown, Toronto

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Oct 29, 2008 by Manon
Overall Rating: 5

• It was in walking distance and the sheets seemed washed.

“Everything was there in name only: the exercise rooms were musty, the equipment was 2nd rate, the halls smelled and my non smoking room (aside from the drapes not closing, the closet door falling, and the bath not functional) smelled like smoke.”

Oct 16, 2008 by SC
Overall Rating: 8

• Pleasantly surprised.
• Staff was not knowledgeable on local night life.

“Clean, cheap all around good value. The air conditioner it turns off while you sleep. Gets a little hot at night. Don't attempt the parking garage if you are a poor driver. It's tight!”

Oct 14, 2008 by marian
Overall Rating: 9

• Clean, good location, good service.

“Overall very pleased with hotel. We had a room on the 22nd floor with a great view of Toronto. The down comforters were wonderfull and the bed was extremly comfortable. Good location to get to any of Toronto's many attractions and great restaurants.”

Sep 6, 2008 by Steffen from Plymouth, MI
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[7]

• Cheap and downtown location.
• Cleanliness, no updates.

“Stuck in old broken elevator, Bar was never open, crazy parking garage.”

Sep 3, 2008 by Wayne
Overall Rating: 7

“I was surprized that there was a $23 charge for parking. That is per night. The location and room was very good for our purposes.”

Aug 25, 2008 by Kristin from Orillia, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The duvet covers, size of room.
• The elevators are very slow and not very reliable.

“This is a nice hotel but the elevators could use an overhaul. My 3 children (11, 9 and 4) and I got stuck in the elevator on the way to the pool. Thankfully the doors opened and we were able to hop down, as the car was stuck between floors. We ended up walking down the stairs from the 19th floor to the 3rd floor pool. But throughout our 2 nights at this hotel we waited for the elevator a lot.”

Aug 24, 2008 by Klay from Buffalo, NY
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• The bed was very plush and comfortable.
• The side of the toilet was soiled and the parking ramp was next to impossible to navigate.

“Overall a very positive experience. Great location and nice room. Parking was difficult.”

Aug 24, 2008 by Bonnie from Desbarats, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Cleanliness.
• Says continental breakfast, did not see one.

“Bar and restaurants did not seem to be opened.”

Aug 21, 2008 by Yi from Ashburn, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was very friendly.
• Internet access was limited, a bit old facilities and carpet, very hard to get a real person to talk to over the phone.

“It met my expectation, even though they do not have any non-smoking room, they helped us to find one with little smell.”

Aug 20, 2008 by Angie from Blind River, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very clean and comfortable.
• Not enough underground parking.

“The location was great and the staff was friendly and helpful. Hotel was clean and comfortable with a nice view.”

Aug 14, 2008 by Brian from Stevens Point, WI
Overall Rating: 4
Cleanliness:[2] • Staff:[2] • Location:[9]

• Location was very good. Toronto is a wonderful city.
• First night--very noisy guests across hall, drinking. Second night: couldn't get into connecting rooms at time designated.

“Elevators were very run-down. Hotel could use a general face-lift.”

Aug 13, 2008 by Paula from Owen Sound, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[5]

• Rooms were clean and nice.
• No parking available, no rooms available on lower floors.

“Our room was recently renovated so it was decent but the hotel seems a bit tired. Elevators were small and were showing signs of their age.”

Aug 12, 2008 by Jim from Amherst, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great location.
• Bed was too hard.

“I was pleasantly surprised after some not so great experiences with Best Western. Although the bed felt like sleeping on a pool table, the accommodations were fine. It is in a great neighborhood with lots of restaurants.”

Jul 26, 2008 by April from Whittier, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Location - downtown, close to theater district.
• Parking was too expensive.

“This is a great place for a business traveler, not so great for families. I didn't anticipate an additional 46 dollars for parking, (two nights), so that was disappointing. They also put us in a smoking room, although I asked non smoking. Room was tired looking.”

Jul 21, 2008 by Ellieana from New Market, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Convenient and location is great.
• Nice.

“Nice location and the staff are very friendly.”

Jul 16, 2008 by Concepcion from Michigan, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Everything was clean and the environment felt secure.
• Room temperature way to hot.

“The hotel was good but the have the room set to such a high temperature it got to the point were out side at 72 degrees was more comfortable than inside the room. The air conditioner will just rise the temperature overnight it was horrible. Sleeping and sweating. I am not going back to that hotel. And please let us know the parking was not included! That was not a pleasant surprise! 23 a day!”

Jul 10, 2008 by Moonyoung from Pittsburgh, PA
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[1]

• It was clean and decent.
• NA.

“Decent facility, bad location.”

Jun 28, 2008 by Frank from Cheltenham, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[8] • Location:[8]

• Convenient to all downtown attractions.
• Bug in the bed, mildew on shower walls not enough towels.

“Substandard with regards to overall cleanliness.”

Jun 8, 2008 by Hussein from Plantation, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• Free WiFi.
• Bad location, Filthy floors Dirty carpets and furniture. Broken closet doors.

“Hotel is located in a red light district.”

Jun 6, 2008 by Bonnie from Desbarats, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[7]

• The room size was nice and the bed comfortable.
• There wasn't anything that I was not satisfied with.

“It was very clean and friendly.”

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Amenities at Best Western Primrose Downtown, Toronto

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Elevators Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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