Hilton Quebec

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User Reviews for Hilton Quebec, Quebec City

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Oct 22, 2009 by Carol from Oxnard,CA
Overall Rating: 10

• Lovely, comfortable room, great view & location.
• Food was expensive, but local restaurants were close by.

“Upscale, modern well-positioned hotel with all the services expected from a Hilton. Many people were using the pool in 30 degree weather, so it was heated and comfortable. Great value for just outside the Old Quebec walls.”

Oct 15, 2009 by Fred from Augusta,ME
Overall Rating: 10

• Very close to the old city.
• Nothing.

“Excellent staff and
very friendly.”

Aug 3, 2009 by Jane from Exeter,Canada
Overall Rating: 9

• It was clean and staff were friendly.
• Parking was expensive.

“Hotel was great. Good location and the staff were friendly.”

Aug 3, 2009 by Rod from Ottawa,Canada

• Good location.
• Older room with older furnishings.

“Good location. Reasonable price, though not a steal of a deal, given that the room was old with older furnishings, dead light bulbs, no bathroom fan. Would not rate this as 3.5 stars”

Jul 6, 2009 by Mark from Farmington Hills,MI
Overall Rating: 7

• Location and proximity to old town of Quebec.
• High price of parking. Rooms need renovation. Old rooms.

“Great location. Hotel rooms need updating. Food in hotel and parking is overpriced.”

Jul 6, 2009 by Hong from Holland,PA
Overall Rating: 8

• Nice
  and clean.
• There is charge for the internet wireless usage.

“Good location, clean.”

Sep 1, 2008 by michelle
Overall Rating: 10

• Perfect location.

“This hotel is in a perfect location. The lobby is attractive and the staff was friendly and helpful. Our room had a beautiful view and was very clean.”

Jul 31, 2008 by Gustavo from Buffalo, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• View from the room, location.
• Charge for internet. No fridge in the room.

“None.”

Jul 3, 2008 by George W. from Tulsa, OK
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The view was awesome. The location was great.
• We could not check in because the street was backed up with cars going to a senior prom.

“The pool was under construction.”

May 25, 2008 by Emma from Brentwood, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• Extremely easy walk to the Old City.
• Cost of parking.

“The hotel was under construction while we were there. The hotel had complimentary fruit and beverages in the lobby, which may have been an accommodation for the construction, but nevertheless, was a nice feature.”

May 15, 2008 by Alex from Dexter, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Excellent view.
• No WI-FI. They wanted $12 per day for internet access.

“Excellent location. The first room they gave us was not cleaned up. Moved us to a different one within 10 minutes. There is no Wi-Fi. Otherwise, a great hotel.”

Apr 1, 2008 by Shawn from Monroe, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Perfect from the moment I arrived till the moment I left, this hotel exceeded my expectations.
• Did not like the expensive parking garage.

“Staying at this hotel was an amazing experience with some of the most helpful, friendly, and speedy front desk and bellhop service I've ever seen. The lobby was beautiful and clean and nicely decorated. The room was superb, the view of Old Quebec from my panoramic window breathtaking, and the marble and granite bathroom was very luxurious. I would stay here again in a heartbeat!”

Mar 10, 2008 by Marco from Bathurst, NB CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great location.
• The bedding.

“It was a very clean, comfortable hotel. The only problem was the comforter on the bed. The filling in the comforter was all clumped at the bottom and it continuously fell off the bottom of the bed. We had to keep pulling it up but it would never stay. It was a bit of a frustrating sleep. Everything else was great!”

Feb 27, 2008 by Laurent from Georgetown, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location, the room window view overlooking the Old City and the full moon rising.
• Coffee shop in the basement was not open early in the morning, on Sunday.

“The staff who met us at the door each day was pleasant and helpful, offering specific directions to local sites and making suggestions of activities. The food was very well portioned and the variety accommodated different nutritional needs. Linens were always fresh, and the view from the window in our room on the ninth floor was spectacular. The free newspaper made up for the lack of local and world televised news in English. Everyone we met in the hotel was bilingual and accommodated our lack of sophisticated French well.We had a great time.”

Feb 23, 2008 by Robert from Ridgewood, NJ
Overall Rating: 4
Cleanliness:[7] • Staff:[5] • Location:[9]

• Location was convenient.
• Housekeeping was deficient.

“Location was great. Room was small by Hilton standards. Beds were almost twin size. No mini bar refrigerator( had been removed ) 8th floor smelled like stale cigarettes. All house keeping did was make beds.( did not clean coffee cups or replace coffee ) Room was "tired" Pool supposed to be heated to 91 degrees "all year round".”

Jan 16, 2008 by Dina from Montreal, QC CA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[8]

• The view was great, the window was not cleaned and was not good.
• Stained window, room was too small and beds were not king size.

“The room was very small with queen size beds as opposed to king size beds, the view was great but the window was dirty. This spoiled the only nice feature of the room. The staff was not very welcoming and not very efficient. In order to check-in and out we had to wait in the line for 15 min. The entrance to the hotel is not well designed for people traveling without a car. To enter the hotel, we had to walk around the hotel from the main street. In addition, the entrance doors were not automated. The expectations for a 4 star hotel were not met.”

Jan 12, 2008 by Jack from Barrington, RI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location to old Quebec city wall entrances was perfect.
• The outdoor swimming pool (water @ 80 degrees) that was advertised as would be great for swimming while it was snowing wasn't nearly warm enough.

“An excellent hotel in a perfect location for visiting Old Quebec city for a great price even in the dead of winter. The hotel staff treats you very well; the accommodations, restaurant, and facilities were perfect. The view from our room of the old city and river covered in snow was beautiful.”

Jan 2, 2008 by Ray from Williston, VT
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• Amazing views from atop Parliament Hill if you can book a high floor.
• Rooms a bit small and decor a bit dated.

“Not a romantic or charming hotel (really meant for business travelers) but is perfect as a home base for you to explore Quebec City. The location right next to the city walls is perfect and saves you the extra money you'd pay just to say you stayed "inside the walls." The views from the wall to wall windows of Parliament and the St. Lawrence river are stunning. Be sure to ask for a high floor number. Plenty of amenities for the active person. Year round outdoor pool is fun in the winter and the gym was well equipped. The restaurant was OK but a little pricey, and the lobby is busy with groups coming and going. Don't pay the $21+tax per night to park with the valet. There is a public lot underground next door at the Congress center that is much cheaper and very secure.”

Nov 6, 2007 by Don from Montreal, QC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Panoramic view, comfortable bed, great service, upgrades.
• Charge for internet. No flat screen TV.

“Perfect location, huge panoramic window with amazing views. The best I have ever seen. Early arrival, no problem. Upgrade to higher floor without request. Super friendly and efficient front desk staff. Seventies decor but very well maintained.”

Oct 12, 2007 by Marina from Toronto, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Perfect location! Very helpful and friendly staff. Very clean.
• The decor has not been updated in a long time (and it shows). Very expensive valet parking and staff did not inform of any alternatives.

“The hotel is located directly in front of one of the gates to the old Quebec and within walking distance to other tourist attractions. It also has a shopping mall accessible by an escalator! And another mall at place Ste Foy is about a 10 minutes drive. We had a room on the 3rd floor, which although doesn't sound very high up actually was at the equivalent of a 9th floor because of the way the hotel is situated above a shopping mall. We had a beautiful view of the old Quebec, the river port and the mountains! I was amazed that when I told the hotel staff that there were three of us and we require a king size bed, they offered to put a cot in our room for free in addition to giving us a king sized room! Staff was also very helpful in helping me find a car mechanic in Quebec city that was working a long weekend Sunday! The bathroom was filled with Crabtree and evelyn stuff and we got lots of extras for the second night when the cleaning staff noticed an extra bed in our unit. Overall, the hotel is quiet old, and it shows it the decor looks like it hasn't been updated in years. However, having said that, I was quiet impressed with the cleanliness and tidiness of the entire hotel. The hallways, the restaurant, the gym/sauna/swimming pool (which by the way were open longer hours than most hotels Ive stayed in) were very well taken care of. The room was very clean as well and the bed had a nice firm mattress (not what you would expect at an old hotel). Although the one thing that I didn't like was the $21 parking fee per night for valet although you have the option to get the car in and out as many times as you like in a day.”

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Amenities at Hilton Quebec, Quebec City

AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Golf Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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