Quality Suites Quebec

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User Reviews for Quality Suites Quebec, Quebec City

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Jan 4, 2009 by Nathalie from Littleton, CO
Overall Rating: 3
Cleanliness:[1] • Staff:[5] • Location:[10]

• Location.
• Bad smell, poor choice for breakfast, and old furniture.

“This hotel needs renovating and updating. Our room had a bad smell of humidity. Was located in front of an exit and it was very noisy. The table and chairs in the living room section were old and shaky and need to be replaced. They need to offer more choice for breakfast. Where at other hotels you have a choice of waffles, scrambled eggs and cut fruits for free, the Quality Suites Quebec still offer the same old plain bagel, wrapped muffins and white toasts. We've been staying there for the last 7 - 8 years (during the holidays) and we're getting tired of the breakfast they offer. The hotel is getting old and it shows. We're not staying there next year. I suggest you try the new Grand Hotel Times next door. With the same great location if you want to be close to Les Galeries de la Capitale. Or Hotel Normandin not too far.”

May 22, 2008 by Andrew from Montreal, QC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The room and bathroom were very spacious for families.
• Breakfast room to small when lots of people come down to have breakfast.

“The hotel was very clean, tidy and spacious. We found it to be great for people with children. The complimentary breakfast was nice especially when you have children and they can be fussy eaters. It was also great that there was a laundry room which we ended up needing to use. We could only find one small fault which was the breakfast room wasn't big enough when there were lots of people coming in to get breakfast shopping centre was very close which was great.”

Oct 29, 2007 by Yong from Amherst, MA
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[8]

• Easy to find, close to highway.
• Noisy, poor breakfast.

“This hotel has good suite room, but one side of the hotel is close to the highway, which means big noise during the night. We were assigned to a room close to their electrical facility room, and we felt that our bed is shaking in the night. We were finally reassigned to a small smoke room designed for disables. That room is quite. The hotel is close to gas station and McDonald. Easy to get on route 40/73.”

Oct 28, 2007 by Don from Birmingham, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very spacious rooms.
• Had to fight traffic to get to old Quebec.

“Very spacious suites. Separate bedroom and living area with sofa bed. Dining area and refrigerator in room. Free parking. Next to large mall that closes very early in the evening.”

Oct 14, 2007 by Geof from Jersey City, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[7]

• Loved the suite layout. They really give you generous space, well-laid out, for the money.
• Something seemed funny with the HVAC in our room. Each of the two mornings we stayed, we woke up with too-dry throats and sneezing.

“Other hotel chains should learn from Quality Suites commitment to a suite layout for rooms. They're perfect for family travelers. The Quality Suites in Quebec City had unfailingly helpful and courteous staff, and comfortable and clean rooms. If they can figure out what causes the rooms to be too dry after a night's sleep, I'd shout their praises from rooftops.”

Apr 27, 2007 by Dan from Nepean, ON CA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[7]

• Complementary breakfast, large room.
• Outside non-smoking room, hallway has cigarette smoke smell.

“The hotel is located right off highway and also next to a large shopping mall, so the location is quite convenient. Rooms are large. The main suite includes a dining table, sofa (with pull-out bed), TV, and a sink/fridge. Beds are in a separate room with a separate TV. Bathroom is accessible from both the living room and the bedroom. We stayed at a non-smoking room. However, the rooms across the hallway were smoking rooms hence the hallway is full of smoke smell. No fitness facility on site but the hotel does offer a free pass to a gym down the street.”

Jan 8, 2007 by Alejandro from Monterrey, CA
Overall Rating: 3
Cleanliness:[5] • Staff:[4] • Location:[1]

• The price.

“Very bad location. Not for a tourist in Quebec.”

1 of 1 people found this review helpful.

Oct 2, 2006 by Martial from Jonquiere, CA
Overall Rating: 5
Cleanliness:[1] • Staff:[5] • Location:[10]

• The suite.
• Cleanliness.

“This hotel needs renovation. In room 101, the sofa must be change and also the carpet. I've notice that the open room (Maid) next to mine was much more convenient. ”

Oct 2, 2006 by Kim from Elkins Park, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean, very pleasant staff, great free breakfast.
• Nothing.

“Very spacious, comfortable room with a king-sized bed, dining table, couch, large bathroom, and two televisions. It was extraordinarily clean and very comfortable. The complimentary continental was very nice and included coffee, juice, bagels, croissants, and cereal. It was just a 15 minute drive from Old Quebec.”

1 of 1 people found this review helpful.

Jul 17, 2006 by Art from Victor, NY
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[8]

• Breakfast was basic, but substantial. Location was OK.
• Dark , dingy hallways; poor air quality; dirty, stained mattresses; terrible customer service; noisy, SMOKEY rooms.

“This was BY FAR the WORST hotel we have ever stayed at. I would rate this a "half star" hotel. Assistant manager was rude, unaccommodating with a permanent "can't do" attitude. Disgusted to see pets walking the hallway. Had to change all bed sheets- only to discover that mattress had huge urine stain.”

2 of 2 people found this review helpful.

Jul 12, 2006 by Tony from Seabrook, NH
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[5]

• Easy access from highway and close to the mall with the mega park, free continental breakfast.
• No pool, not convenient to walk to the historic or downtown sites, highway noise.

“Staff was pleasant. Free continental breakfast was included. Highway noise. Convenient to mega park mall. Not close to historic downtown area. No pool or gym.”

1 of 1 people found this review helpful.

Jun 18, 2006 by Paticia from Bruxelles, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Rude staff, bad location.

“Expect the worst with that hotel. First, this hotel is located 6 miles from the city center. We got a very rude welcome and they gave us what they call a "standard room". This is supposed to be an all suites hotel. They have 2 rooms on each floor that they call standard rooms. The size is no more than a third of their suite. We even did not manage to put the luggage in the room and we were only. They also said that the hotel was full, with an empty parking lot. As breakfast, do not expect more than a small juice, a muffin and corn flakes, don't even think to ask a refill or second muffin. This is the place to avoid when going to Quebec.”

1 of 1 people found this review helpful.

Nov 19, 2005 by Dorcas from Lake Bluff, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[7]

• Continental breakfast was included. Don't need to look for places to eat.
• Staff wasn't too friendly. No smiles at all.

“During my stay, they have construction going on. Can hear the noisiness early in the morning. Dusts was allover. The lobby is kind of cold feeling.”

1 of 1 people found this review helpful.

Nov 9, 2005 by Judy from Monroe Township, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[3]

• Rooms were great, staff extremely helpful.. free breakfast wonderful.
• Too far from city. Nobody speaks English and I thought difficult to take chance to drive into city.

“The suites were the greatest. People were so helpful and tours came and picked us up at hotel. Dinner was delivered if we wanted. Breakfast was free from hotel. Greatest shopping mall was within walking distance. Only thing was that, I was afraid to drive because nobody spoke English and I couldn't ask questions. Hotel spoke English. However if I got lost while driving, I was afraid there would be nobody to ask for help. Everyday we went to city and had to pay $20 for a taxi each way. ”

1 of 1 people found this review helpful.

Oct 22, 2005 by Lu from Manchester, NH
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[5]

• The quality suite equipment is nice and comfortable.
• Just the direction problem.

“I think those hotels are very friendly and the price meet my demand and the service. Environment impress me a lot.”

1 of 2 people found this review helpful.

Oct 16, 2005 by Wei-Hwan from Fort Lee, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Size of rooms, free parking.
• A bit 1hard to get to the first time.

“Quite good. It could be better if there are more choices for places to eat nearby.”

1 of 2 people found this review helpful.

Sep 1, 2005 by Karine from Providence, RI
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Clean bathrooms, nice breakfast, good service.
• Bed sheets were not 100% clean.

“For the price I paid the room was very nice. The hotel has a convinient shuttle to the downtown. Otherwise for tourists without a car it is a bit out of the town.”

1 of 1 people found this review helpful.

Jun 20, 2005 by Brian from Burlington, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Easy access from the trans canada highway

“Clean neat hotel with friendly bilingual staff, great out of town location near shopping and restaurants and great value for the monie,Need a bidable property in Summerside PEI, as a Quality inn is located there.”

2 of 2 people found this review helpful.

Jun 8, 2005 by Alalin from Kelowna, NH
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[7]

• Clean, convenient location, pleasant staff.
• Their satellite channels service(GalaVu) was mediocre; their channels would freeze often and reception problems as well.

“My stay was pleasant at Quality Suites; I would highly recommend they use a different satelitte movie channel company as GalaVu's current problems with their services have been on-going.”

2 of 2 people found this review helpful.

Apr 23, 2005 by Nick from Kew, VA
Overall Rating: 4
Cleanliness:[4] • Staff:[1] • Location:[1]

• This hotel was about $20 in a cab out of the downtown area.

“This is a basic hotel that is clean. However, it is a long way out of the Quebec downtown. $20 in a cab and over an hour on the bus.”

2 of 2 people found this review helpful.

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Amenities at Quality Suites Quebec, Quebec City

AM/FM Alarm Clock Air Conditioned Bus Parking Coffee Maker in Room Continental Breakfast Copy Service Currency Exchange Desk with lamp Electronic Door Locks Elevators FAX Free Local Telephone Calls Free Newspaper Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine

In Room Movies Iron Laundry/Valet Services Meeting/Banquet Facilities Microwave Modem Lines in Room No Smoking Rooms/Facilities Outdoor Parking Pets Allowed Radio Refrigerator Smoke Detectors Sofa Bed TV Remote Control Telephone Television with Cable Truck Parking Wake-up Service