Courtyard by Marriott Ottawa

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User Reviews for Courtyard by Marriott Ottawa, Ottawa

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Oct 17, 2009 by Lynne from Anchorage,AK
Overall Rating: 9

• Staff made you feel valued as a customer and the experience was pleasant from beginning to end.
• Pillows too hard even though there were many to choose from.

“A good quality hotel situated within easy reach of many historical sights and many good restaurants. Excellent, friendly staff and a welcoming atmosphere.”

Oct 13, 2009 by Anne from Kingston,Canada
Overall Rating: 7

• Over all it looked good.
• Hairs all over bathroom floor.

“Staff didn't seem to want to be there and didn't make me feel very welcomed. The bathroom was not cleaned, many different hairs on floor. Our room was first room by elevator and very noisy.”

Oct 11, 2009 by Raffi from Montreal,Canada
Overall Rating: 1

• Very bad management.
• Very noisy room, could not sleep.

“I asked for a quite room and they gave me the noisest room in the hotel (outside corridor door was banging with every entry to the corridor). Design problem”

Oct 10, 2009 by Cathy from Silver Spring,MD
Overall Rating: 7

• Excellent location, reasonable price.
• Room and corridor smelled slightly strange.

“Nothing fancy, but walking distance from Byward market and restaurants, US Embassy, parliament buildings.”

Sep 21, 2009 by Donna from Mount Pearl,Canada
Overall Rating: 10

• Convenient parking, downtown, close to shopping/tourist attractions.
• Air conditioner was loud.

“I found all the staff I dealt with very friendly, honest, and efficient. Great hotel if you want to be downtown. Comfortable bed and convenience gives it a thumbs up for me.”

Jul 28, 2009 by Rick from Kitchener,Canada
Overall Rating: 9

• Close to downtown sites.
• Cost of parking at $18 a day was way too steep.

“Hotel was clean and reasonably maintained. Right next to the Bytown market and close to parliament buildings.”

Jun 3, 2009 by Andrew from Thornhill,Canada
Overall Rating: 1

• Free wireless, location.
• Not 3star, very poor quality.

“The courtyard is a bare-bones 2star hotel with minimal services. The staff are abrupt and rude. They charge $18 for parking regardless if you use it, and do not inform you of this charge until checkout.”

Mar 16, 2009 by Jen from Brooklin,Canada
Overall Rating: 9

• All the hotel staff I encountered were wonderfully friendly & helpful.

“Clean room, very friendly hotel staff & service. Decent breakfast, although on the pricey side for the food offering. Very convenient location.”

Oct 17, 2008 by Pam
Overall Rating: 10

• Walking distance to Byward Market, Parliament and good restaurants.
• It was perfect.

“There is no better place to stay in Ottawa for a relatively moderate price that is clean, reputable and friendly and in the heart of the action. Check out the Murray Street Restaurant.”

Jul 3, 2008 by Sandra from Orleans, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location is great and staff are friendly.
• It would be nice to have double bed in the room.

“Again, good hotel and I would recommend it to my friends.”

Jun 15, 2008 by Mary from Ashtabula, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very clean and comfortable.
• Parking is a little expensive.

“Courtyard by Marriott in Ottawa is very close to the Byward Market so there are lots of shops and restaurants within close walking distance. It's also an easy walk to the Parliament area and Rideau Center. The room was fairly quiet, very clean, and the staff was nicely accommodating.”

Jun 15, 2008 by Cathy from Valparaiso, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I have stayed at 4* hotels in Ottawa 4 Xs, never again. This were superior.
• Nothing.

“Comfy beds. Great breakfast. Location. The rooms were large, with queen beds. Excellent in every way. Loved my stay and hated to move hotels to the regular Marriott.”

May 6, 2008 by Fares from Mississauga, ON CA
Overall Rating: 9
Cleanliness:[7] • Staff:[7] • Location:[10]

• Excellent location is the key, very comfortable room.
• Parking is extra, we laso got a room at street level, was a little noisy.

“Excellent location is the key, very comfortable room. Parking is extra, we laso got a room at street level, was a little noisy. We havent got the chance to eat at the restaurant, there was a buffet breakfast, but by just passing by, I didnt want to try because it felt there was no air there! Overall, very good location and highly recommend it.”

May 6, 2008 by Claire from Kingston, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was clean and comfortable.
• The noise-level from the street was quite high.

“This hotel was great value for the quality, it was clean, had friendly staff, and was quite a nice facility.”

Apr 9, 2008 by Lee-Ann from North-Bay, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff.
• Bed too soft for me.

“Good location close to congress centre and shopping. Byward market is neat to see on Saturdays i.e. vendors and buskers. Surrounded by good restaurants. Try the margarita at the lone star.”

Feb 29, 2008 by Chris from Pickering, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Best Location in Ottawa. Very Courteous and Helpful Staff.
• Bit too march starch on the towels.

“The Courtyard Marriott in Ottawa is in the centre of the by ward market area - very nice if your interested in the nightlife. Its a short walk home from the pub, close to shopping and the canal and a short walk to Parliament. The staff was very helpful and the free internet access made the small amount of work I needed to do our first morning fairly easy. Rooms are clean and nicely kept.”

Feb 27, 2008 by Norma from Winnipeg, MB CA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[10]

• Close to the Market, mall and tourist attractions.
• No complaints.

“Great place, friendly welcoming staff. Airport shuttle took me to the door in short time. Overall a good experience.”

Feb 22, 2008 by John from Kitchener, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Great location, nice pool and hot tub, great staff.
• A little bit of noise in the hallway - but that's more just luck then anything to do with the hotel.

“Great location - walk to shopping / market and many museums (all under 1 KM), nice pool and hot tub, great staff. A little bit of noise in the hallway - but that's more just bad luck then anything to do with the hotel. The A/C / Heater thing was a bit loud. No free breakfast (only $15ish buffet). $15 parking is annoying, but I guess to be expected for the location.”

Feb 6, 2008 by Anthony from Belleville, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Excellent location, clean, good size room.
• Reception forgot to tell me that I needed a token to get out of the parking lot.

“For the price that I paid this was excellent value. Large, clean room. Location was excellent for Downtown Ottawa but what goes with that is a high outside noice level.”

Dec 13, 2007 by Don from Bedford, NS CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• The room was small.

“Great location when visiting in Ottawa.”

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Amenities at Courtyard by Marriott Ottawa, Ottawa

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Business Center City Center Coffee Maker in Room Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine In Room Movies

Indoor Pool Iron Lounge Maid Service Meeting/Banquet Facilities Outdoor Parking Parking Phone with data port Pool Radio Restaurant Rollaway Beds Safe Deposit Box Scuba Diving Secretarial Service Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Water Skiing

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