Auberge Le Pomerol

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Jan 17, 2006 by Syndy from Singapore
Overall Rating: 2
Cleanliness:[9] • Staff:[2] • Location:[9]

• Location, nice coffee machine and fruits.
• Lack of TV channels, small bathroom, no sound proofing, bad service.

“My boyfriend and I drove 5 hours from Toronto and stayed 2 nights at the Pomerol. Naturally, sleep is very important for us. Upon arrival, the decor and ambience was better than we had anticipated. But there were exposed pipes in storage room and water noises from the pipes. The Jacuzzi feature was bogus. It was there alright but it didn't work. My boyfriend went to the front desk personally to tell them of the problem but was told that he will send a technician up the next day to fix it or else he will give us a rebate. He didn't even come up to look at it. The room is not sound proof. Every time the neighbor turns on the tap to wash hands or to shower, we could hear. Imagine awoken up abruptly by that noise at 4.30 am! We complained about the noise in the morning and were told that our neighbor had checked out and we won't face that problem again. Second day, we came back at night. The Jacuzzi still wasn't fixed so we thought we'll have a rebate. But the water noise was still there. It seems we had a new neighbor. Good thing they slept early. Check out. It has an excellent location.”

2 of 2 people found this review helpful.

Amenities at Auberge Le Pomerol, Montreal

24 Hour Front Desk AM/FM Alarm Clock All rooms non smoking Coffee Maker in Room

Express Checkout Hairdryers Available Parking Television with Cable

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