Holiday Inn Airport Saint-Laurent

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User Reviews for Holiday Inn Airport Saint-Laurent, Montreal

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Apr 18, 2009 by Paquito from Nepean,Canada
Overall Rating: 3

• Nothing.
• Room was very unpleasant - and small - lavatory was placed outside the bathroom!

“For the name of the hotel - Holiday Inn - I was very displeased with their room.”

Sep 3, 2008 by Harjot from Etobicoke, ON CA
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[8]

• Stinking washroom with no ventilation.

“Do not go there.”

Sep 3, 2008 by Martine from Kingston, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The room was big and the outdoor pools was attractive.
• The food that we order for dinner (at the bar) wasn't good - and the breakfast was inaccurate the day after (room service).

“I suggest this hotel for the comfort of the room (nice big - king- bed, very comfortable, very clean. The staff was friendly. But I really didn't like the food there. I had a bad experience with the restaurant (the bar) and the breakfast at the room was inaccurate. They fixed it by bringing something else, but the food was cold. The outdoor pool is attractive and the indoor pool looks like a outdoor area. I would go again in that hotel but I would make sure to get something better to eat.”

Sep 2, 2008 by Jacob from Brooklyn, NY
Overall Rating: 2
Cleanliness:[7] • Staff:[8] • Location:[8]

• The staff was polite.
• Broken air condition. We suffered from the heat.

“The hotel was ok we just had a bad experience because out air condition was broken.”

Sep 1, 2008 by Dave from Stittsville, ON CA
Overall Rating: 4
Cleanliness:[5] • Staff:[8] • Location:[9]

• They gave out a free drink coupon for each evening.
• They did not put in enough towels into the room. The free coffee was missing and had to be requested.

“The hotel is in a good location, has good potential. It needs a complete update in the worst way!”

Aug 31, 2008 by Carolyn from Miss, ON CA
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[4]

• Nothing.
• Lack of anything to do.

“Awful, overbooked, dirty rooms with garbage under bed and behind furniture, smelly dirty washrooms.”

Aug 21, 2008 by Eva from East Stroudsburg, PA
Overall Rating: 1
Cleanliness:[4] • Staff:[2] • Location:[2]

• The bedding.
• Telephone not accessible to bed, TV remote not working well, radio clock not working well, staff not helpful, noisy.

“I would not return to this hotel nor recommend it to friends. I could hardly wait to leave. The pool was not operational. No place to sit near pool. Ping pong table next to pool, dining area smells of chlorine, Noise everywhere.”

Aug 21, 2008 by Jarrett from Halifax, NS CA
Overall Rating: 2
Cleanliness:[6] • Staff:[2] • Location:[5]

• Nice pool and leisure area.
• Horrific service, terrible food and slow serving, rude and a pathetic staff.

“Not a place that I would recommend to anyone.”

Aug 7, 2008 by Chris D. from Mississauga, ON CA
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[6]

• Excellent bathroom - nice showerhead, mirrors and sink. Big bed with four pillows.
• Noisy/walls too thin, smell of marijuana in halls, closed parts for wedding.

“Stayed 3 nights. The room looked nice and had an excellent bathroom. The bed was large with nice furniture throughout. My main problems with the hotel were that the walls are too thin. I could hear someone in the adjacent room speaking in normal voice, I could hear people being noisy late at night in the outdoor pool. I could hear people at any time in the hall way talking in normal voice. I also smelled marijuana in the hallways, which I find to be annoying. Also, part of the hotel was closed off for wedding ceremonies including the indoor pool. This was inconvenient since it was raining outside. The location would be convenient for the airport, but for downtown and other activities it was inconvenient. Montreal is a difficult place to drive in. Overall, I was a little disappointed with the level of noise, but I didn't complain to management, but I shouldn't have to.”

Aug 5, 2008 by Nancy from Mount Brydges, ON CA
Overall Rating: 4
Cleanliness:[3] • Staff:[8] • Location:[1]

• Indoor swimming pool atrium was nice.
• Location was poor (next to garbage/recycling yard); felt somewhat unsafe due to location.

“It is obviously a high used hotel and this has resulted in a rather shabby and run down condition of the premises. Several of our group experienced insect bites.”

Jul 30, 2008 by Dale from Rimouski, QC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Closeness to the airport, major highway, free parking.
• Nil

“Hotel is situated very close to P.E Trudeau Airport, very friendly staff. Possibility to leave the car at the hotel and take the shuttle to the airport.”

Jul 23, 2008 by Darius from Markham, ON CA
Overall Rating: 4
Cleanliness:[2] • Staff:[6] • Location:[5]

• Lobby, pool was very good.
• Room was disappointed.

“So so.”

Jun 27, 2008 by Annette from Issaquah, WA
Overall Rating: 6
Cleanliness:[1] • Staff:[10] • Location:[3]

• The atrium was beautiful, the food was amazing.
• The hotel room was musty and dirty. I didn't take off my shoes!

“I'm used to Hilton as a 3-star option, and to me this hotel didn't match up. I wasn't expecting much when I picked a Holiday Inn by an airport, but was pretty disgusted with how my room smelled/looked when I first arrived. the lobby and common areas are beautiful and well maintained, but the room itself just looks like it's never received a good cleaning in 5 years (carpet had brown trail worn into it, room smelled mildew). The bathroom was a lot better, but you're only in a bathroom for 1 hr vs. the rest of the time in the room itself. Nice big bed didn't trust the sheets but was exhausted. Im not going to stay at a holiday inn anymore, only did it for convenience sake since it was close to the airport! The hotel staff is amazing, kind and wonderful! I just don't get how such a nice appearance led me to such a bad room!”

Apr 28, 2008 by Mike from Colorado Springs, CO
Overall Rating: 3
Cleanliness:[2] • Staff:[5] • Location:[7]

• Location worked for my needs.
• Dirty, old, located in an industrial park.

“Hotel is older and is not very clean. Food is not very good. Close to airport, but not much else positive to say.”

Apr 4, 2008 by Glenn from Ottawa
Overall Rating: 3
Cleanliness:[5] • Staff:[1] • Location:[8]

• Pool area.
• Rooms, restaurant, service.

“The only good thing about this Hotel is the pool area for kids. Have to walk a long way to get to room after waiting over an hour at front desk. The room was old and in need of repairs. Had to wait over an hour to get into buffet restaurant and once inside got no service at all, we had to get our one knife and forks, drinks and plates and then waited almost an hour to get our bill. I did not leave a tip so the manager yelled at me and told me not to come back for breakfast.”

Apr 2, 2008 by Michel from Plantation, FL
Overall Rating: 1
Cleanliness:[4] • Staff:[4] • Location:[5]

• Nothing.
• It was a hotel style Holiday Inn with loud events till past midnight in the center.

“Motel style room with a loud heater/AC and a louder public area where a party was on all night long. The bedding was sub standard and I didn't sleep at all during my stay because of discomfort and loudness.”

Mar 26, 2008 by Jill from Chtown, PE CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• King bed, pool.
• Breakfast buffet.

“All in all a great experience.”

Mar 24, 2008 by Steve from Montreal, QC CA
Overall Rating: 2
Cleanliness:[4] • Staff:[5] • Location:[5]

• The ambiance of the restaurant and swimming pool combined, with plants and birds.
• Room is crammed, 2 leaks from ceiling in 2 days.

“My wife and I were not impressed at all, except the swimming pool with its plants and birds.”

Jan 11, 2008 by Sarah from Princeton, NJ
Overall Rating: 5
Cleanliness:[2] • Staff:[8] • Location:[6]

• Friendly courteous staff.
• Old room, uncomfortable beds, un-clean feel, had to pass through a smelly, smoke filled hall before making it to my room.

“I would have stayed there, the shuttle and helpful staff was the only positive point, the restaurant a plus, but a major renovation, good cleaning and attention to quality is required to make it a 3 star experience.”

Nov 4, 2007 by David S. from Waterdown, ON CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Interesting atrium/pool area.
• Room had mildew.

“-broken & Loose tiles as you walked in the room-unfinished floor in bathroom-room had mildew...hard to breath -coffee maker did not work, called front desk, did not seem to care.-witnessed staff of hotel walking into the hotel exhaling cigarette smoke into the public hallway.-would not return and wish to cancel my "free holiday inn points card" disgusted.”

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Amenities at Holiday Inn Airport Saint-Laurent, Montreal

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Bar/Lounge Bath Tub Business Center Casino Coffee Maker in Room Connecting Rooms Copy Service DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Indoor Pool

Internet Access Iron Kitchen Kitchenette Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Pets Allowed Pool Radio Refrigerator Restaurant Room Service Safe Safe Deposit Box Satellite TV Sauna Secretarial Service Security TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service

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