Brock Plaza Hotel

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User Reviews for Brock Plaza Hotel, Niagara Falls

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Oct 9, 2009 by Ron from Watford,Canada
Overall Rating: 4

• Location was good.
• Overall condition and standard was below acceptable.

“I will not return to this hotel.”

Sep 19, 2009 by Kathleen from Chaska,MN
Overall Rating: 10

• Great location.
• Views from window was poor.

“Lovely historic hotel in fabulous location.”

Sep 18, 2009 by Virginia from Gloversville,NY
Overall Rating: 10

• The atmosphere was relaxing, but classy.
• There was nothing I did not like.

“We really enjoyed our brief stay at this hotel. The hotel staff were all friendly, helpful, and concerned about their guests. It showed in every way. The rooms were comfortable and offered many amenities. I wish we could have stayed longer!”

Aug 1, 2009 by Daniel from Cleveland,OH
Overall Rating: 9

• Superior location.
• Room was small.

“Excellent location to casino and falls. Our room, although small, had a beautiful view of the falls which was not expected.”

Jul 21, 2009 by Connie from Kincardine,Canada
Overall Rating: 5

• Great location.
• Rooms were not clean, found last person's belonging on floor, phones in suite did not work.

“Rooms were nice enough, starbucks in lobby, close to all attractions. Pool was
bad, bad color to water, no towels available. Screwed up my bill and credit card transaction.”

May 5, 2009 by Darcy from Sudbury,Canada
Overall Rating: 7

• Great staff.
• Was unable to connect to the internet.

“I loved the style, design and cleanliness of this hotel.”

Mar 23, 2009 by Angela from Milton,Canada
Overall Rating: 8

• Great location and
  right on the strip.
• Room was really small, (size of a small bedroom).

“Since we were there on March Break we received free tickets for Adventure City fun house, SWAT bus, mini golf and bumper cars. This was a great savings and a fun way to spend time.”

Oct 26, 2008 by scott
Overall Rating: 8

• Was old and charming, had alot of character.
• Rooms were small but nice.

“Good parking, comfortable beds, clean and neat, close to main attractions.”

Oct 26, 2008 by Julie
Overall Rating: 10

• Upgrade; friendliness of staff; excellent view of Niagara Falls.
• Small room.

“Good location; easy access to Falls, Casino, etc. Staff tries hard to make your stay memorable.”

Sep 14, 2008 by Connie from Spotsylvania, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location was fantastic.
• No ventilation in bathroom.

“This motel was very convenient to everything at Niagara Falls. You could look out the room window and see the falls. The rooms were kind of small by today's standards but very clean and comfortable.”

Sep 12, 2008 by Akira from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Had a hot break fast.
• Nothing.

“The hotel is very close to Riverwalk.”

Sep 12, 2008 by Mona from Macomb, MI
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[8]

• Good location, within walking distance to everything.
• Elevators were extremely slow, the pool was not working and we were not notified at check in.

“The hotel was clean and staff was friendly enough, but the room was very small, although beds were pretty comfortable, the elevators were extremely slow and the stairs were not convenient. The pool was closed.”

Sep 7, 2008 by Connie from Clifton Park, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location.
• Rooms were small. Crowded with furniture.

“Nice hotel, great location and we would go again.”

Sep 4, 2008 by Rebecca from Willoughby Hills, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] •

• The front desk was very helpful and accommodating.
• Small rooms.

“Location is excellent.”

Sep 3, 2008 by Mustapha
Overall Rating: 5

“Very small rooms, very confused front desk staff.”

Sep 2, 2008 by Maney from Goshen, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• The room smelled so fresh.
• The number of outlets in the room.

“Over all we had and excellent stay. The bed was very comfortable. The room was fresh and clean.”

Sep 2, 2008 by Sally
Overall Rating: 10

• When we walked into the hotel, Crowned Plaza in Naigara falls, Canada. All we could say was wow, it was an amazing place.

“I called in once, if I could get a king size bed with a view. The girl over the phone said she would put in a request and I received what I had asked for.”

Sep 2, 2008 by Cecilia from Niagara Falls, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• The bed was comfortable.
• Elevators are slow.

“Still a great hotel. Beds are comfy, everything is clean and tidy. Location is very convenient.”

Sep 1, 2008 by Dave from Swanton, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was superb.
• The swimming pool was in repair status & we had to go 2 buildings away to use their pool and it was over crowded!

“With the exception of the pool, problem everything else was very delightful and was wonderful stay!”

Aug 31, 2008 by Nicole from Kitchener, ON CA
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[9]

• After many requests we were put in a room larger than a closet.
• The room was tiny, with a double bed.

“The initial room was the size of a walk in closet. The room was not large enough for a couple, not really large enough for a business traveler. After 2 requests, at 10:30pm, we had a room with 2 beds. The room was beautiful & had a view of the falls. We have had this reaction in the past but were always provided with a room that was large enough for either 2 of us or our family. We have also been treated with the utmost respect & consideration at other establishments. In the end I felt that the staff was eventually accommodating, but, under great duress.”

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Amenities at Brock Plaza Hotel, Niagara Falls

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Casino Concierge Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities

Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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