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Brock Plaza Hotel
5685 Falls Avenue,
Niagara Falls, ON, Canada
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Average User Rating: 7.0 Cleanliness:[7.5] • Staff:[7.5] • Location:[9.0] Based on 805 user ratings |
Oct 9, 2009 by
Ron from Watford,Canada
Overall Rating: 4
“I will not return to this hotel.”
Sep 19, 2009 by
Kathleen from Chaska,MN
Overall Rating: 10
“Lovely historic hotel in fabulous location.”
Sep 18, 2009 by
Virginia from Gloversville,NY
Overall Rating: 10
“We really enjoyed our brief stay at this hotel. The hotel staff were all friendly, helpful, and concerned about their guests. It showed in every way. The rooms were comfortable and offered many amenities. I wish we could have stayed longer!”
Aug 1, 2009 by
Daniel from Cleveland,OH
Overall Rating: 9
“Excellent location to casino and falls. Our room, although small, had a beautiful view of the falls which was not expected.”
Jul 21, 2009 by
Connie from Kincardine,Canada
Overall Rating: 5
“Rooms were nice enough, starbucks in lobby, close to all attractions. Pool was
bad, bad color to water, no towels available. Screwed up my bill and credit card transaction.”
May 5, 2009 by
Darcy from Sudbury,Canada
Overall Rating: 7
“I loved the style, design and cleanliness of this hotel.”
Mar 23, 2009 by
Angela from Milton,Canada
Overall Rating: 8
“Since we were there on March Break we received free tickets for Adventure City fun house, SWAT bus, mini golf and bumper cars. This was a great savings and a fun way to spend time.”
Oct 26, 2008 by
scott
Overall Rating: 8
“Good parking, comfortable beds, clean and neat, close to main attractions.”
Oct 26, 2008 by
Julie
Overall Rating: 10
“Good location; easy access to Falls, Casino, etc. Staff tries hard to make your stay memorable.”
Sep 14, 2008 by
Connie from Spotsylvania, VA
Overall Rating: 8
Cleanliness:[9] •
Staff:[8] •
Location:[10]
“This motel was very convenient to everything at Niagara Falls. You could look out the room window and see the falls. The rooms were kind of small by today's standards but very clean and comfortable.”
Sep 12, 2008 by
Akira from Houston, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The hotel is very close to Riverwalk.”
Sep 12, 2008 by
Mona from Macomb, MI
Overall Rating: 5
Cleanliness:[8] •
Staff:[5] •
Location:[8]
“The hotel was clean and staff was friendly enough, but the room was very small, although beds were pretty comfortable, the elevators were extremely slow and the stairs were not convenient. The pool was closed.”
Sep 7, 2008 by
Connie from Clifton Park, NY
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“Nice hotel, great location and we would go again.”
Sep 4, 2008 by
Rebecca from Willoughby Hills, OH
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
“Location is excellent.”
Sep 3, 2008 by
Mustapha
Overall Rating: 5
“Very small rooms, very confused front desk staff.”
Sep 2, 2008 by
Maney from Goshen, OH
Overall Rating: 8
Cleanliness:[8] •
Staff:[7] •
Location:[9]
“Over all we had and excellent stay. The bed was very comfortable. The room was fresh and clean.”
Sep 2, 2008 by
Sally
Overall Rating: 10
“I called in once, if I could get a king size bed with a view. The girl over the phone said she would put in a request and I received what I had asked for.”
Sep 2, 2008 by
Cecilia from Niagara Falls, ON CA
Overall Rating: 8
Cleanliness:[9] •
Staff:[7] •
Location:[9]
“Still a great hotel. Beds are comfy, everything is clean and tidy. Location is very convenient.”
Sep 1, 2008 by
Dave from Swanton, OH
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“With the exception of the pool, problem everything else was very delightful and was wonderful stay!”
Aug 31, 2008 by
Nicole from Kitchener, ON CA
Overall Rating: 7
Cleanliness:[9] •
Staff:[6] •
Location:[9]
“The initial room was the size of a walk in closet. The room was not large enough for a couple, not really large enough for a business traveler. After 2 requests, at 10:30pm, we had a room with 2 beds. The room was beautiful & had a view of the falls. We have had this reaction in the past but were always provided with a room that was large enough for either 2 of us or our family. We have also been treated with the utmost respect & consideration at other establishments. In the end I felt that the staff was eventually accommodating, but, under great duress.”
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