Best Western Fireside Hotel

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User Reviews for Best Western Fireside Hotel, Niagara Falls

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Sep 9, 2009 by Prasad from Aurora,IL
Overall Rating: 10

“Hotel is affordable and they have very good transportation facility to the falls. Rooms are clean with free parking.”

Jul 20, 2009 by Debbie from Windsor,Canada
Overall Rating: 8

• The indoor heated pool and hot tub were nice and clean.
• Restaurant was only open for breakfast.

“I really like the hotel, and it was located on the water, the hotel also had shuttle service so you could leave your car and save money on parking. Rooms were clean and the hotel was not overly busy, nice for sleeping.”

Jan 5, 2009 by Megan from Ottawa,Canada
Overall Rating: 5

• The pool and restaurant were appealing.
• Lack of parking, dirty room, heating not working no accommodation from staff.

“There was a lack of parking for the size of the hotel. There were children's cloths left in the room we were staying in. The heat did not work and when we called the front desk they stated that it was because they were changing to gas and there was nothing they could do about it at this time.”

Jun 22, 2008 by Ashley
Overall Rating: 6

• Beautiful beds.
• Hair everywhere, shower, hot tubs.

“It was sufficient for the few days we spent there. I would probably not return, I felt it was not the cleanest place to be. There was always hair somewhere.”

May 23, 2008 by Lian from Toronto, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[6]

• Very clean, very attractive room.
• Could not connect to internet.

“Deserves 2.5 stars.”

Nov 21, 2007 by Brendan from Alexandria, VA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[4]

• Accommodated needs by transferring us to another hotel with a fireplace.
• Fireplaces were out of service in whole hotel.

“The Best Western FIRESIDE didn't have any working fireplaces, one of the reasons we booked at this hotel. Best Western worked with the Days Inn next door and gave us a room in the Days Inn with a fireplace. Days Inn seemed to be a lower grade hotel but it was still a place to stay.”

Jul 25, 2006 by Miguel from Piscataway, NJ
Overall Rating: 5
Cleanliness:[3] • Staff:[5] • Location:[8]

• Room is big an clean.
• Furniture shabby and needs to be replaced.

“This hotel is fine if you are looking for a good value, compared to the downtown hotels. You definitely need a car. The room is spacious but you can see that they are not putting money into it. Furniture needs to be replaced. Wallpaper is old and need to be replaced in the bathroom. However, the value was good and it was clean.”

May 31, 2006 by Kent from Melvindale, MI
Overall Rating: 5
Cleanliness:[3] • Staff:[7] • Location:[4]

• The fireplace was nice. Also, the front desk workers were very helpful.
• The pool and hot tub were filthy. Also, breakfast was super expensive, and the servers were not polite.

“The Best Western Fireside in Niagara Falls is located about 2 or 3 miles from Niagara Falls. The hotel gives you complimentary bus passes, but it only takes you to select locations. The breakfast buffet was ridiculously expensive for what you get, and there was no complimentary option. The workers in the dining room, were not friendly, and even ignored us when we came to dine. The pool and hot tub are old and were very filthy during our stay. You could barely see the bottom of the hot tub because the water was so dirty. The room was clean and nice, and the fireplace was a nice touch. The view on the river side is decent; you can't see the falls, but its better than the other option which was the hotel parking lot. The wireless Internet signal was so weak, it took several minutes to visit even the most basic websites. I would recommend this hotel, only if you plan to do nothing but sleep and shower in your room.”

Amenities at Best Western Fireside Hotel, Niagara Falls

24 Hour Front Desk AM/FM Alarm Clock Business Center Coffee Maker in Room Elevators Fishing Fitness Center or Spa Free Local Telephone Calls

Free Parking Hairdryers Available Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant

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