The Grand Okanagan Resort

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User Reviews for The Grand Okanagan Resort, Kelowna

Average User Rating: 7.0 Cleanliness:[6.0] • Staff:[6.0] • Location:[9.0] Based on 4 user ratings

Jul 28, 2009 by Lin from Edmonton,Canada
Overall Rating: 3

• The pool.
• The noise of air conditioner, lack of balcony, and computer use.

“I was displeased with this hotel. They advertised a balcony, which did not exist. The door opened onto a 6" step. The air conditioner was extremely noisy. You had to hold the plunger of the hotel for 30 seconds for it to flush. There was no mini bar. The staff tried to help by offering us a complimentary breakfast, which the restaurant wouldn't honour. It was 11:30 am.”

Apr 26, 2008 by Dave from Vancouver
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[9]

• Free parking and the gym.
• Internet not free in rooms.

“The Grand Okanogan isn't so Grand in my opinion. Now it isn't all that bad. The hotel is right on the water and it does offer a number of services including a gym, spa and over priced shops. It isn't all that friendly for kids (some things are kid/family friendly). What I thought was weird was the staff didn't know there was a play ground for kids just 10 minutes away (two woman at the front desk were asked). They charge for Internet access in the rooms. If you are a business person, then you have to go downstairs to a computer room to get free Internet. I stayed for 3 nights with my family. When we come to Kelowna in the future, we will not be staying at The Grand Okanogan.”

Amenities at The Grand Okanagan Resort, Kelowna

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