Lord Nelson Hotel

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User Reviews for Lord Nelson Hotel, Halifax

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May 3, 2007 by Colby from Omaha, Ne
Overall Rating: 3
Cleanliness:[4] • Staff:[8] • Location:[8]

• Central location, close to everything downtown.
• Runs as a youth hostel, any day of the week there are floors full of children.

“This hotel is a catch 22. Depending when you check in is the type of room you will get. Some rooms are average. Typical 2 star hotel rooms and some are in the 1 star categories. This hotel also caters to youth groups, and almost every day of the week, there are busses full of children and depending on the time of the year, there may be 3-4 floors of nothing but children, and then it's your luck if you get any hot water.”

Dec 18, 2005 by Helen from Sackville, NB
Overall Rating: 8
Cleanliness:[9] • Staff:[4] • Location:[10]

• Great location and elegant place to stay.
• Lost our reservation and manager would not come speak with us about it.

“We arrived at the Lord Nelson to find that after making our reservation and confirming it again the day before we were to arrive that they had no reservation for us. We had booked a suite and a double room as it was a "sister-in-laws" weekend away and there were 10 of us in total. When we called to confirm we were told that check in time was 3:00 pm and when we arrived at the hotel at 2:00pm hoping that our room might be ready, we were told that they only hold the rooms until 1:00 pm? They offered us two double rooms, which would not work for us as we had 10 people. We asked to see the manager and were made to wait at the front desk for 15 minutes while they tried to sort this out. The manager did not come to speak to us that we found extremely rude. After making, we wait all this time the desk clerk walked back out and announced that everything was okay. When we asked her as to why we were told we did not have the rooms we booked, she replied ¿a computer glitch". That was all the reason we were given and the manager never did come and speak to us and apologize for the mix-up. It left a very poor impression with us.”

4 of 4 people found this review helpful.

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Amenities at Lord Nelson Hotel, Halifax

24 Hour Front Desk AM/FM Alarm Clock All rooms non smoking Business Center Casino Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Modem Lines in Room Parking Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis