Best Western Chelsea Inn

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Aug 26, 2008 by John from Calgary Alberta
Overall Rating: 4
Cleanliness:[6] • Staff:[8] • Location:[9]

• Very nice foyer area cozy, helpful friendly staff.

“Positives: Close to entrance/exit of Canada 1, close to public transit to downtown Vancouver. Lots of restaurants, grocery, and Malls in area, Country Western Pub/dance club next door, Gas station, car repair, rental and Casino in area. Friendly/helpful staff, one elevator. 1 small out-door heated pool 6 feet limit depth, no diving board, 1 small hot tub and sauna, lounge chairs for pool side sitting. Negatives: Parking lot is very cramped entry/exit area some trees obstruct view of approaching vehicles on incline, breakfast mostly carbs, eggs if you ask, hot tub/sauna area is bad. Water way too hot, puddles of water all over the floor with no visible drains for run off. Very slow elevator. My room which was nicely decorated but had a very strong smell of mold, however I did not see any visible signs of it on any walls very strange. Lots of security camera's in parking lot and in building gives me the feeling that it may be high crime/vandal area how ever didn't experience any myself thank god. I'd give this hotel no more than 2 stars at very most facility definitely needs improvement.”

Aug 31, 2007 by Pedram from Bellevue, WA
Overall Rating: 3
Cleanliness:[2] • Staff:[4] • Location:[5]

• I really didn't like the hotel being as a western.
• Staffs not friendly and also rooms are not clean.

“Wheel as a costumer which I used to stay in best western before as clean as it was. Instead of paying that money for this kind of hotel I could of reserve good hotel and at least feel comfortable to sleep over night. Windows needs to be changed. Walls need to be paint. I really don't recommend that hotel to any one. Also, the area was too crowded and I didn't feel that I am going to hotel I felt I am going to jail or some case which you can't even breathe.”

Aug 26, 2007 by Dan from Missoula, MT
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[1]

• Its price.
• Very far from Vancouver.

“Too far from Vancouver.”

Aug 26, 2007 by Zed from Calgary, AB CA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[10]

• great location off the highways
• Old carpet, lobby.

“Renovation would be good for this hotel; especially carpet in the room was very worn out. Lobby is like the one of a motel. Amazing location as the highways are right there. It was a good thing they included continental breakfast otherwise it wouldn't have been worth it.”

Aug 19, 2007 by Joann from Westminster, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[7] • Location:[1]

• Economical.
• Linen smells - the smell that sticks onto your hair and clothes. Swimming pool is too small / outdoor making it too cold, not usable.

“Would not come back to this hotel again. Although staff is friendly, the bedding linen smells. Convenient location for lower middle-class business traveler.”

Aug 17, 2007 by Nam from Montreal, QC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• We like the breakfast included
• We don't like the pool odor in the reception area

“I recommended this place for people with car because it is 15 minutes from Vancouver downtown by using the highway.”

Aug 17, 2007 by Yevgeny from Mountain View, CA
Overall Rating: 3
Cleanliness:[8] • Staff:[5] • Location:[8]

• Relaxed crew
• Fight for eggs in the breakfast area

“It is a very conveniently located hotel with reasonable rate and difficult time to drive in and drive out with terrible breakfast service.”

Aug 4, 2007 by Bill from Marietta, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• They accepted my price.
• Not quite up to the star rating I expected.

“While a bit far from Vancouver's main attractions, this hotel was just a short walk (1/4 miles along a very busy highway and over a busy interchange) from a skyway station that took us right into the heart of town. We bought a day pass on the transit; left the car at the hotel (free parking that far out of the city, you're in the burbs) the hotel was clean and nice. Just not what I expected from a 3-rated hotel and the location was a surprise for its distance out. In the end, I was not sorely disappointed, just thought I could have done better price wise by myself. I will say that rooms in Vancouver are dear at the height of the season and I booked late. This hotel however, did not show up on the list of hotels while I was searching.”

Jul 19, 2007 by David from Bellevue, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[5]

• Very clean room, helpful cleaning staff, comfortable bed, working TV and shower.
• Front desk wait was long and receptionist seemed unconcerned with being helpful.

“Good hotel for visit on a low budget. Overall, good customer service, along with a clean room, a comfortable bed, and something to get me going in the morning. A good value. I appreciated the parking as well, as I felt safe leaving my car, unlike some hotels closer to downtown Vancouver.”

Jul 13, 2007 by Elaine from Lantzville, BC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean, modern rooms, helpful staff, free cont. breakfast, casino nearby, fridge, microwave
• Close to freeway onramp, difficult to access if you don't know where you're going. Heard trains nearby.

“It was convenient for what I wanted. The room I was in was large and renovated and updated. There was a mini fridge and microwave. The pool and hot tub was privately situated, although we didn't use them. The breakfast was nothing special, but it was served in a nice room and it was free.”

Sep 7, 2005 by Heidi from Tacoma, WA
Overall Rating: 10

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