Inns of Banff

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User Reviews for Inns of Banff, Banff

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Sep 14, 2008 by Yuriko from New York, NY
Overall Rating: 4
Cleanliness:[7] • Staff:[7] • Location:[8]

• Location.
• There are 2 buildings of hotel. I stayed at cheap side.

“The building where I stayed was ok, economy motel.”

Aug 29, 2008 by Jill from Arlington, VA
Overall Rating: 3
Cleanliness:[2] • Staff:[4] • Location:[5]

• Nothing.
• Cleanliness, appearance, value.

“This place looked so run down. I thought it was a one-star not a three-star.”

Aug 26, 2008 by Kari from Houston, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[5]

• Friendly staff, very helpful.
• Decor could use an upgrade. Restaurant very bland food.

“There was a room mix up when I checked in and the staff upgraded me to a junior suite at no extra charge. They were courteous and resolved the problem immediately. The location is pretty far from Downtown Banff, which made walking a chore. But, overall, it was a good place to stay.”

Aug 24, 2008 by Bernice from Boynton Beach, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was clean and well located. Staff was helpful.
• On our first night we were in a room that was very noisy, as it was located near the ice machine and some type of generator.

“Overall, the hotel was very good. It was well located (approx. l mile from the town center). The first night, we were in a room that was in an adjacent building and noisy. However, the next morning, after complaining, we were given a better room in the main complex.”

Aug 23, 2008 by Mark from Stoney Creek, ON CA
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[4]

• The roof top hot tub was amazing.
• The layout was sometimes confusing.

“The stay was excellent, the rooftop hot tub was fantastic.”

Aug 22, 2008 by Kevin R. from Austin, TX
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[8]

• Very friendly staff, beautiful exterior and lobby.
• Tight parking, cheap/noisy construction (thin floors that boomed when walked on), stained carpet, no AC.

“This was definitely not a two star hotel. The exterior and lobby were first rate, befitting an upscale hotel. They definitely cheapened out on the interior, however. The hallway floor boomed when anyone walked on it, even without shoes on. The carpet was stained, and there was no air conditioning (summer temperatures were close to 90 degrees F during our stay). Parking was very tight, and in our case it was located in an alley behind the building without room to turn around. The lobby area feels like it could be a Marriott, but the room definitely felt more like a basic Days Inn (and not the remodeled 5-Sunburst ones either).”

Aug 13, 2008 by Warren from Richmond, BC CA
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[8]

• Friendly and helpful staff.
• Close proximity to everything.

“Rooms clean and spacious. Staff friendly and helpful.”

Aug 10, 2008 by Jim from Calgary, AB CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Dinning.
• Confusing stairways/hallways.

“Satisfactory accommodations if your room or hotel is not the hi-light of your stay.”

Jul 31, 2008 by Kay from Calgary, AB CA
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[5]

• The bed was clean and comfortable.
• Water stains on wall and ceiling, no air conditioning (they gave us a fan).

“This hotel is run-down. Stained ceilings, peeling paint, no air conditioning, poor safety in rooms, poor parking. Bed was at least clean and comfortable. Would not ever stay here again in it is present condition.”

Jul 30, 2008 by Pam from Terrebonne, OR
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• Clean, well-appointed rooms.
• Not very sound proof.

“The hotel met our expectations. The room was clean, with good quality furniture and a comfortable bed. The view was great, and although the hotel location was not right downtown, it was within walking distance, and also right on the bus route. The employees were excellent, and all went out of their way to make sure our stay was pleasant. We did not eat at the restaurant for dinner, but did have a light breakfast there. However the taste was less than stellar. I would have actually been happier with McDonalds fruit and yogurt. The muffin was very good and the coffee was excellent.”

Jul 21, 2008 by Aptin from Roseville, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[8] • Location:[9]

• Outdoor heated (hot) pool with view of the mountains was nice.
• It seemed more appropriate for skiers. It wasn't a proper hotel. Kind of a hybrid between a hotel and motel.

“Easy location and decent price, but don't expect too much.”

Jun 29, 2008 by Ron from Edmonton, AB CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Staff were great.
• Located quite a way from the downtown core, at the far end of town.

“Excellent price for what you get.”

Jun 9, 2008 by Ann from Whitefish, MT
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location was good.
• Carpets were thin and stained.

“Although the hotel was far from plush, it was clean and comfortable. It was an odd experience because the beds had the plush tops, there was a coffee maker, and free hi speed internet, nice local soaps and hair care items, but the hotel was dingy looking. The carpets are thin and have stains everywhere - I imagine a lot of skiers used it in the winter months and there were lots of parties in the hall. The rooms are lit by lamps only, no window other then the slider to a tiny deck overlooking a restaurant (and they you) and bathroom is cozy but functional. I'd recommend it for anyone just sleeping at the hotel to see all the amazing sights the area has to offer, but not if you were going to be staying in the room a lot.”

Feb 4, 2008 by Jason from Olds, AB CA
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[8]

• Friendly staff.
• Small rooms.

“The staff was great very friendly the rooms were slightly on the smaller side overall satisfied.”

Jan 1, 2008 by Betty from Calgary
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• It is a good place for people who love to party and do drugs, pay the manager off with either and he will let you do what you want anywhere all night!

“This was the worst place I have ever stayed at. First they booked us into a room we did not ask for. The room had dust bunnies everywhere and dead skin cells on the back of the chairs and beds built up. Then you here him partying with the customers mocking you. Do not stay here if you have kids. The pool had bowel movement in it and the hot pool had vomit. They never did close them down for a day to clean them. Not a nice place at all unless you like to party like crazy all night with no limits!”

Oct 28, 2007 by Claire from Edmonton, AB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• For more money were offered a room with view on mountains and a kitchenette & living room.
• We were not said that the room that was booked didn't have view on the mountains.

“This hotel is not situated at a walking distance from downtown. However this is a very quiet place. The service was excellent. The coffee maker needed to be replaced and it has been done quickly. The staff is great: people are warm, welcoming and provide excellent service. High standard of cleanliness.”

Aug 25, 2007 by Frauke from Vancouver, BC CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Liked the size of the upgraded room.
• The room we were supposed to get would have only had double beds.

“We really liked the upgraded room but probably wouldn't have liked the standard room very much since it would have only had double size beds.”

Aug 17, 2007 by Tracy from Beechy, SK CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Excellent staff and free internet access in rooms

“Very nice - abet pricey but more reflective of the area than anything else.”

Jul 25, 2007 by Micheal from Stratford, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Large room, wireless internet, friendly front desk staff.
• Noise from other rooms, faucets dripped.

“Good budget hotel. On the end of the main road so a good hike to get downtown (there is a bus stop right in front of hotel). Good sized clean room. I would stay here again.”

Jul 17, 2007 by Scott from Seabrook, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[6]

• Nice view.
• No air conditioning, rude desk clerk.

“This hotel is one of the furthest from the downtown district. Although the weather was probably warmer than normal, there was no air conditioning forcing us to sleep with the balcony doors open. The balconies are right next to each other with only a short wall separating them. I made an enquiry with the desk clerk about an air conditioned room and he replied snidely that they didn't have air conditioning. The ice bucket was also missing the plastic liner, the desk clerk told me that they didn't provide plastic liners but the next day a liner was left after the maid service left. Small point but the hotel did not meet my expectations. I won't be staying there again.”

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Amenities at Inns of Banff, Banff

Coffee Maker in Room Concierge Free Local Telephone Calls Hairdryers Available Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Restaurant