Nassau Beach Hotel

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User Reviews for Nassau Beach Hotel, Nassau

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Sep 22, 2009 by Maria from Waterdown,Canada
Overall Rating: 8

• Ocean front and
  pool with swim up bar.

“Excellent value.”

Sep 4, 2009 by Ann from Warren,RI
Overall Rating: 6

• Location on the beach.
• Very bland.

“Rooms were clean and view was awful.”

Aug 28, 2009 by Jag from Southfield,MI
Overall Rating: 9

• Very nice location for vacation but expensive.
• Extra payment.. Expensive Food and slow internet access.

“On arrival at the hotel I was made to sign a paper that said there will be $156 more that I will have to pay. I was shocked. So instead of paying $156 per night, I ended up paying close to $200 per night.”

May 3, 2009 by Bob from Hayward,CA
Overall Rating: 5

• Beautiful beaches, pools & lobby area.

“The hotel has nice pools, a nice beach and the rooms were in good condition and fairly large. The view of the water from every room guarantees a good view. The food on location was poor and very expensive.”

Apr 27, 2009 by Caitlin from Califon,NJ
Overall Rating: 7

• The size of the beach and the numerous pools.
• Hotel room appeared to not be vacuumed when we first arrived, little ants in bathroom.

“The hotel grounds were beautiful. It had numerous pools so none of them were crowded and there was a large stretch of beach. The food and beverage prices were quite expensive and upon leaving we were given a bill with over $100 of additional service charges added on. We thought we got a good on the hotel however, all of the additional fees added on throughout our stay didn't make it such a
great after all. Our hotel room appeared to not have been vacuumed upon our arrival because I found several bobby pins left on the floor. The staff for the most part was very nice. Overall, we loved the resort grounds and outside areas but the room could have been a bit cleaner and all of the additional fees should have been stated before we booked our trip.”

Apr 21, 2009 by Jennifer from New York,NY
Overall Rating: 8

• The rooms were great, loved the bliss soaps and shampoo.
• The pricing for food is outrageous by the pool and snack bars.

“More suited to business travelers, great beds.”

Apr 16, 2009 by Frederick from Frederick,MD
Overall Rating: 9

• The beach was very nice, clean, calm water.
• My wife was treated rudely by the bell staff - extreme rudeness.

“The Sheraton/Wyndam complex is the right place for leisurely vacation. Very nice beachfront with clean sand and water. The beach is augmented with a four pool system - a different pool for every mood. The prices of food and drink were fairly priced for a resort. Many eating options allowed for economy. The rooms were nice but the bathtub drained very slow.”

Apr 3, 2009 by Julia from Toronto,Canada
Overall Rating: 8

• Great beach.
• Gratuity fee of $18 USD per person per day.

“The hotel was great - nice beach, friendly staff. Unfortunately our neighbors checked out but left their alarm clock set. The first morning that it went off, we called front desk who sent someone to turn it off. Unfortunately they hit snooze and it went of the next day, same time. On day 2 it took 45 minutes for someone to come turn it off. This is not how I wanted to spend the mornings on my vacation. Otherwise - a nice place to stay.”

Mar 12, 2009 by Michael from West Bloomfield,MI
Overall Rating: 3

• The Beach.
• The service, food, safety.

“Recently arrived from a stay at the Sheraton Nassau Beach. As an SPG Corporate Preferred Member I was shocked by the terrible service and overall standards at this hotel. I arrived in my room which the front desk individual stated had a great view of the Ocean. My view was of the other half of the hotel and a partial pool view. I checked into our room and what was the first thing I saw, a dirty bathroom door with a stain on handle and door panel. Upon entering the bathroom 3 of the 4 light bulbs were out. I called down to the front desk, they indicated I could have the room re-cleaned or wait two hours for another room. I checked in at 2:30, our room was guaranteed by 3PM so I told them to come fix the bathroom. Once the lights were working and the bathroom cleaned I saw bugs in the sink which I asked the cleaning lady to also clean, which she gave us attitude about stating she just cleaned the room. Thinking my problems were over I went to the pool and ordered some food Dolphin Grill. The chicken sandwich I ordered (Jerk grilled chicken) came out partially raw. I sent it back and got it back burned. I also request a drink which came after the chicken sandwich was re-cooked and mostly eaten. That evening I requested foam pillows as I am mildly allergic to feathers. Once I got back three hours later still no foam pillows, I was so tired I just slept on the current pillows. The next day I requested my linens changed and my foam pillows. I looked at the new linens only to find a large stain. We called for the cleaning lady to come back and she rudely exclaimed that she already changed the linens. She was upset that we made her come back, once we showed her the large stain she just brushed it off like she was not responsible for checking the sheets. At 6pm still no foam pillows, so I called again, which I finally got an hour later. Upon returning late in the evening after diner (11PM) I walked into my room to find a white box delivered to me.”

Mar 5, 2009 by Karen from Chicago,IL
Overall Rating: 5

• Room was comfortable.
• Hall way to the rooms were like service/back hall way.

“The room was comfortable but common area especially the hall way to the room need improvement. It felt like we were going into the service area or back room. People staying there were noisy at night. creaming to other side of balcony.”

Feb 21, 2009 by Pete from Ottawa,Canada
Overall Rating: 7

• It was new, beautifully designed and spacious. Very comfortable.
• We were charged $35 for resort fees and bellman fees.

“This hotel lived up to what I've come to expect from the Sheraton name. Tasteful and elegant design, welcoming lobby and very professional and friendly staff. The room was very comfortable and exactly what we needed after an early morning flight to Nassau before leaving for the outer islands the next day. Given our short stay, the resort fees were a surprise and a disappointment. We never used any of the common facilities and we've never been hit up for other fees for undefined services before.”

Feb 15, 2009 by Lisap from Baltimore,MD
Overall Rating: 8

• Large public space/lounge with free WIFI; friendly staff.
• Coffee/snack café was overpriced.

“The front desk was very helpful and faxed my document for me free! I like that Starbuck's was available in the rooms. Not sure I like the automatic bellboy charge and $15/day maid service; but then the airlines have increased their prices too. The rooms were clean and though large I found easy access to the beach outside. I think the café could have lowered their prices, hence gotten more business. Coffee was overpriced.”

Jan 2, 2009 by Lynn from Brooklyn,NY
Overall Rating: 10

“Modern hotel with tons of amenities. Beach is beautiful and convenient. Food is great. loads of activities for family. If you don't want the craziness that paradise island can be, stay here.”

Oct 8, 2008 by Jamia
Overall Rating: 8

• Swim up bar and great views from pool view rooms.

“Beautiful hotel. Not such a great neighborhood as it is away from everything.
The rooms are very nicely appointed. There was only one elevator in service so there was a lot of walking to do to get back and forth from the room.”

Sep 12, 2008 by Betty R. from Killeen, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• Nothing.
• The room had ants all over the room and the room was very dirty.

“NA.”

Jul 27, 2008 by Mayer from Williamsville, NY
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[5]

• Clean, food, and other guest staying there!
• Gym is old and outdated, and the pool area needs some updating.

“Being off season the hotel was only 50 percent full, and was way overpriced. Above that, can get away with a resort fee just because its considered a resort. This hotel and resort do not belong in one sentence.”

Jul 10, 2008 by Nath from Granby, QC
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[9]

• Location.
• Our room was clean, but everywhere we were scary to put our hand (wall, roof etc).

“Need to refresh (decoration) and paint everywhere.”

Jul 3, 2008 by Kamaldeep from Miami, FL
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[4]

• Location.
• Staff, cleanliness, dirty rooms, AC not working.

“I hated to stay in this hotel. When we reached, we had to wait over an hour before we could check in. Staff is not at all courteous and helpful, my room was not clean enough, the AC was not working. I asked for change of room or someone to fix AC to no avail. The resort doesn't offer much, even the chairs on beach were not provided with umbrellas. The towels hut were always out of towels. The resort fee of $15 a day per person was not worth it because it had nothing to offer. Very bad experience. We are glad we end up spending most of our time at Atlantis to make us feel better. Wyndham is big no for future.”

Jul 1, 2008 by Genevieve
Overall Rating: 9

• Very attractive and on a beautiful beach.
• A bellhop fee of $5.70/person was charged wether you used the bellhop service or not.

“Beautiful facility but be aware there are quite a few extra charges not covered in your room cost.”

Jun 30, 2008 by Robin from Brooklyn, NY
Overall Rating: 7
Cleanliness:[4] • Staff:[7] • Location:[8]

• The staff was friendly. Hotel in good location, close to downtown Nassau, restaurants, beach. Restaurant food tasty.
• Property is very old. Hotel needs to be updated. Restaurant service is extremely slow.

“This hotel is a budget hotel. The property is extremely old and in need of complete updating. The staff is friendly and accommodating. Rooms are small, with tiny bathrooms. Onsite restaurant serves breakfast, lunch and dinner. Food was very tasty, however, service is extremely slow. The hotel is located across the street from a public beach, within walking distance to downtown shopping (Straw Market) and dining. The famous Fish Fry eateries are also within walking distance. My overall experience with this hotel was fair to good. I would only stay at this hotel again if I was traveling with a small budget. This hotel is good only if you are interested in a cheap hotel without many amenities.”

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Amenities at Nassau Beach Hotel, Nassau

Bar/Lounge Barber/Beauty Shop Business Center Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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