Holiday Inn Sunspree Resort Montego Bay Jamaica

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User Reviews for Holiday Inn Sunspree Resort Montego Bay Jamaica, Montego Bay

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Aug 14, 2008 by Saint George from Worcester, England
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff.
• Air-condition.

“Here is our opinions far as we are concerned there are only 2 things wrong with this resort, the air conditioning in the guest rooms is dated and noisy (but very efficient) and the guest bathrooms are small and dated (but useable and clean). This aside, the staff was brilliant, helpful and polite (perhaps they respond to how they are treated!) The food in the restaurants was plentiful and varied. The Italian and Sea Breeze restaurants were a delight to experience. Generally, the resort is one we would have been happy to spend the whole of our holidays in. We will certainly return often to this resort.”

Aug 14, 2008 by Chris Ford from Worcester Uk
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellently staffed.
• Air conditioner.

“My family and I holiday's here in August 2008. As far as we can see there are only 2 things wrong with this resort, the air-conditioning in guest rooms is dated and noisy (but works well) and the bathrooms are small and dated (but useable) Having read some poor reviews we were a bit worried but found staff to be extremely polite and helpful (perhaps they respond to how they are treated!). Eating in the Sea Breeze or Italian restaurants was a delight and the general food on offer was nothing to be scoffed at. My eldest son was ill during our stay but we found the complimentary nurse to be absolutely excellent and the doctor efficient, he also had plenty of TV channels to watch while we kept him cool in the air conditioned bedroom. Overall I would recommend this resort to families young and old. I can assure you we will return.”

Jul 7, 2008 by didier from brooklyn,ny
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[8]

• Kids pool.
• Food, too crowded, rooms are old.

“I went with a family of 4 a 3 year old and a 16 month old. Upon arrival we just came back from the resort. Upon arrival we got into a small bus and the good part was that the resort was only 10 min from the airport. We signed in to the priority club which was supposed to be faster, but it wasn't. The rooms are very old and not very clean. The food was not good there wasn't really anything to eat for the kids. Both of my kids got sick, I'm not really sure why. The beach is very small, there is very little shade and people, but there towels early so no one else can lay there. The pool was the best thing about the hotel when you don't have so many bigger kids playing in there. Please note that the pool closes at 6. We stayed for 7 days and couldn't wait to get back home.”

Sep 9, 2007 by Eunice from New York
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• The courtesy of the attendees.
• Nothing to do after the band is done if you have kids. The witches disco is not for kids except on their night.

“I enjoyed my time. Its certainly a family resort. My child had a wonderful time, especially in the pool. The food was ok, the breakfast was ok, wanted to try more Jamaican dishes thou. Customer service was immaculate. Although, I had an experience where a guest visited me and sat to have coffee, little did I know you could not just buy a cup of coffee, I was approached by a server who I specifically asked if my guest could have some coffee and I was told yes, apparently, she was not aware that he was not wearing a risk band for food. I was approached by another server who wanted to make a scene about the whole incident; I politely asked where you go to find out about entertaining a guest at breakfast. I was directed to the front desk. I was appalled. I had no problems getting drinks or food from the grill when I needed. The attendees were very pleasant and if you frequent the eateries often its only customary that you would want to leave a tip, b/c they have come to know your Name. We loved the Showtime at night. The band was excellent. The day entertainers were very friendly and knew our Names. However, I found the travel guides to be very expensive.”

Jul 16, 2007 by Disappointed from Brampton, Ont Canada
Overall Rating: 4
Cleanliness:[5] • Staff:[1] • Location:[6]

• Restaurants have excellent food.
• Buffet, staff (not all), shuttle to and from airport.

“I was very disappointed in this resort. From the moment we got off the airplane, all anyone that work there ever wanted was a tip. I believe this is an inclusive resort but didn't feel like it. The service to get a drink at anytime of the day/night was very slow and found myself going from bar to bar to get one a little faster. If I wanted to sit by the pool and relax it wasn't possible as the entertainment was very loud at all times of the day. I found the food in the buffet to be excellent only in the morning. Lunch and dinner wasn't very appealing. The only good dinners I had while there were at the restaurants. Thank goodness, I have lost in total about 5lbs while there and I was only there for 7 days. I would not recommend anyone without children to go. Overall, I did not enjoy my stay. I would never go there again.”

Apr 2, 2006 by Germaine from Fanwood, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• I liked all that they had to offer there, the food, entertainment, beach, pool, location.
• They need to work on the bathrooms - grouting, countertops - makes it look dingy.

“Great overall value for the money. Lots of activities for kids. Wonderful pools, lovely beach. Food and drinks were easily available. I liked that they had a separate pool area and beach for the adults to enjoy. Entertainment is provided nightly. (I loved Beach Night - dining, entertainment and a craft fair with local artisans right on the beach). I also liked that they have a disco on the premises. Good food choices at the buffet and the two restaurants. You can kick back, relax and just enjoy the facilities or be adventurous and arrange for travel to off-site attractions on the premises. The rooms were comfortable, all had balconies (they even provide an outside drying rack for beach towels and clothing!). I did, however, feel that the room's bathroom needed attention - routine maintenance would make it look clean and updated.”

12 of 13 people found this review helpful.

Apr 2, 2006 by Germaine from Fanwood, NJ
Overall Rating: 9
Cleanliness:[6] • Staff:[8] • Location:[10]

• I loved the location, the beaches and the overall facilities (pools, dining). The hotel had nonstop activities for "kids" of all ages.
• They need to update the bathrooms in the guest rooms. Tub, sink and floor needed routine maintenance (grouting, new countertop).

“Overall, my daughter and I had a very pleasant experience. The hotel provided good customer service. Anything you needed or wanted was provided to you. (Off-site and on-site activities). It was picturesque, decor was very nice. Great location from the airport. It made for a very relaxing, worry free vacation. I have already recommended it to friends and family.”

5 of 5 people found this review helpful.

Feb 20, 2006 by Budniak from Salisbury
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Food excellent, staff friendly and honest, good location.
• Not good for

  Amenities at Holiday Inn Sunspree Resort Montego Bay Jamaica, Montego Bay

  24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Bath Tub Breakfast Buffet Business Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Currency Exchange DVD Player Email Service Exercise Gym FAX Fire Alarm with Light Florist Gift Shop Golf Guest Laundromat

  Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Internet Access Iron Laundry/Valet Services Modem Lines in Room Multilingual News Stand Outdoor Pool Outdoor Tennis Parking Pool Porters Radio Restaurant Rollaway Beds Safe Satellite TV Secretarial Service Security TV Remote Control Television with Cable Wake-up Service

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