London Marriott Hotel Regents Park

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User Reviews for London Marriott Hotel Regents Park, London

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Aug 15, 2009 by K.C. from Cambridge,MA
Overall Rating: 7

• Accommodating service, comfortable room.
• Not a central location for tourism.

“This hotel totally met my expectations for the Marriott brand. The service was polite and generally helpful, room service was okay, and the bed was comfortable.”

Feb 26, 2009 by Jeffrey from Pocasset,MA
Overall Rating: 6

• Very friendly staff, hotel very clean.
• Pool, sauna and jacuzzi were all closed when I visited - very disappointed.

“Great hotel overall. Nice, friendly and helpful staff. Was extremely unhappy that the pool, jacuzzi and sauna were not operational during my visit. Location is actually in Swiss Cottage, not Regents Park.”

Sep 12, 2008 by Meiling K. from Katy, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean, comfortable, easy access to the tube.
• There are just a few selection of restaurants. Very few channels of TV stations. There is no microwave and fridge.

“Staff is very friendly and helpful. Good service. Close to the tube. Room is clean and bed is comfortable. No microwave and fridge. very few TV channels.”

May 28, 2008 by Rita from Maple Valley, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[3] • Location:[9]

• Location close to tube station.
• Hotel restaurant staff not up to standards, final bill was wrong also.

“Excellent location in Swiss Cottage, 5 minute walk to underground. Room very nice with standard Marriott amenities. Restaurant staff not very good, inattentive not professional. Final hotel bill was wrong, including substantial bar charges that were not mine.”

May 27, 2008 by Claire from Winnipeg, MB CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Great welcome from the staff. Room was excellent. Very large.
• Breakfast a la carte was very average.

“Would recommend this hotel. Very pleasant and helpful staff. Room was great and very large for London. Convenient for tube.”

May 16, 2008 by Jessie from Newbury Park, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[4] • Location:[6]

• Very comfortable beds, quite spacious rooms by London standards.
• Service not top notch, location not ideal, charged for internet point in lobby.

“Rooms are very comfortable with typical Marriott beds; hotel is clean and fairly quiet. The location is not ideal unless one has business in this part of London but the Tube is a short walk away and there are cabs. Unfortunately a fire alarm sounded at 2:30 a.m. and frightened everyone at the hotel out of sleep. The hotel should have done something to compensate the guests for this inconvenience-free breakfast, free night, or similar. It was really awful to experience as we had no idea what the excruciatingly loud sirens were until we got through to the front desk.”

May 12, 2008 by Brent from Katy, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

• Ok Location near Tube Stop.
• Fire alarm was a problem in the middle of the night.

“It was ok, clean rooms, comfortable beds, and good staff.”

May 11, 2008 by Kim
Overall Rating: 10

• Linens & bed (mattress & pillows).

“The room was large. Very clean and updated. Wonderful bedding linens. Balconies off the room for fresh air. Staff was very friendly.”

May 2, 2008 by Cynthia from Pembroke Pines, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Immaculate cleanliness and condition of the room- very friendly staff.
• Room service and restaurant are expensive.

“The beds were luxurious and so comfortable. Towels were large and fluffy. Everything was immaculately clean. Furniture and design of the rooms were modern and attractive. Friendly and professional staff. Insufficient TV channels.”

Apr 7, 2008 by Barbara from Jersey City, NJ

Cleanliness:[9] • Staff:[4] • Location:[4]

• Incredibly comfortable bed.
• In room dining service.

“If you're traveling for pleasure and want to spend more time out than in your room, this hotel will get the job done. The fitness room and related facilities are also quite nice. The food, however, is outrageously overprices and in some instances was inedible.”

Feb 5, 2008 by Keith from Stockton, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[7]

• Located within the proximity to Central London.
• Nothing.

“Hotel located within a easy walk (5minutes to Central London through Swiss Cottage Tube Station on the Jubilee Line. While outside of Zone 1, it was within Zone 2 which made it close enough that we didn't ride long. The room was comfortable, American style room with modern bathroom/shower and nice beds. My wife and I would stay here again. But keep in mind London is very expensive against the US Dollar. Everything cost twice as much as it would in the states. But we had a pleasant stay and would return.”

Feb 1, 2008 by Suzan from Half Moon Bay, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Typical Marriott quality room.
• Room was noisy as it was street side, hotel under refurbishment.

“The Marriott is a clean, pleasant efficient hotel located within easy walking distance from Swiss Cottage station. The room was spacious and clean, very comfortable and representative of European Marriott hotels. This particular hotel is undergoing refurbishment, which was not at all noisy at the weekend I stayed there, but did restrict access to the restaurant.”

Jan 30, 2008 by Wendy from Wallkill, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Very helpful concierge, upgrade to accommodate an extra night stay.
• There was free Internet in lobby but in room only available by day.

“Very pleasant travel experience. Although they are in the middle of an extensive renovation it was not very visible. Staff went the extra mile to make sure I was happy with room & upgraded me when they saw I had 2 separate reservations that would have caused me to move if in a double. Many restaurants near by as well as very close to tube station. Close walk to Camden, St. John's Wood & Zoo. Concierge was excellent with recommendations! A winner in my book for the money an excellent value!”

Jan 30, 2008 by J from Hong Kong, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• Friendly, helpful staff.
• Terrible Internet Connections.

“Hotel was okay but using it is a base to work from was a disaster. The overpriced internet service was down for 48hours.”

Jan 9, 2008 by J from Somerville, MA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[4]

• Rooms had ample space, well priced.
• Location of the hotel is not ideal.

“My husband and I were in London for a leisurely weekend and given the price was right, I wouldn't complain, but in hindsight, I would have paid more money I would have stayed in a more central location.”

Jan 4, 2008 by Daniela from Astoria, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[5]

• Comfortable yet somewhat luxurious.
• Bad service at the restaurants, less than knowledgeable staff, located in Zone 2 of the tube.

“I was very happy with the value of the hotel but I was unprepared for the fact that it was on Zone 2 of the tube. That made our day-to-day travels a bit more costly.”

Dec 21, 2007 by Fiona from Dallas, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• The room.
• My mini bar was not restocked after 2 requests do so!

“Bright and attractive recently refurbished hotel with rooms that are very spacious by London standards.”

Dec 20, 2007 by Felix from Montreal, QC CA
Overall Rating: 5
Cleanliness:[3] • Staff:[3] • Location:[6]

• Good location.
• They use it for too many parties that spoil the peace and quiet in the lounge.

“I don't know what is happening with hotels but certainly the star rating needs to be revised. For this kind of money you expect to be treated better and to not have to put up with drunken louts in the bar at all hours. There is a general decline in quality in hotels and really when we aim for four stars we want four star services. This didn't match up. You would be better off in a nice family run smaller hotel where the rooms may not be as nice but the cosines and comfort would meet expectations.”

Dec 9, 2007 by Jb from Mystic, CT
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[4]

• Nice staff. Clean.
• Location. I did not feel safe going out to find dinner. Not many restaurants nearby.

“Restaurant was not good. Service was terrible. Food wasn't that great either. Took over 25 min to get my bill and then pay it. Never brought my water. Never brought the bread she said she was going to bring. Never asked me if I wanted dessert, which I was considering.”

Dec 5, 2007 by Jerry from Montgomery, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very helpful and friendly.
• The in-room internet was too expensive.

“This is a very nice older property. It was a short walk to the underground and the staff was very helpful. The concierge was very helpful with our tours and pre-trip plans. The television service is limited and the in-room internet is a little expensive. I guess that was a good thing in the long run. It made us go out and see the city instead of sitting in the room working on the computer or watching TV.”

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Amenities at London Marriott Hotel Regents Park, London

24 Hour Room Service Air Conditioned Barber Shop Barber/Beauty Shop City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Elevators Exercise Gym Express Check In Express Checkout Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool Iron Lounge

Maid Service Meeting/Banquet Facilities Mini Bar News Stand Outdoor Parking Parking Pool Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Secretarial Service TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Trouser Press Turndown Service Wake-up Service

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