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User Reviews for London Marriott Hotel Maida Vale, London

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Apr 17, 2009 by Asit from Allen,TX
Overall Rating: 2

• Front desk staff was courteous.
• House keeping.

“It is old, not very clean, housekeeping does not clean the rooms/bathrooms or replace used coffee cups-they just don't take the pride in doing the job.”

Oct 24, 2008 by ken
Overall Rating: 7

• Closeness to Paddington Station. Five minutes from the tube.
• Staff was not well trained. Coffee shop loft was uncomfortably unstable.

“Good value. Clean rooms with very comfortable bed. Convenient location to the tube.”

Oct 6, 2008 by Jane
Overall Rating: 7

• The staff were friendly.
• Smoking floors, smoky and small room.

“It’s smoky and noisy.”

Sep 30, 2008 by gerry
Overall Rating: 9

• The location was very good in relation to the city and transportation.
• Not in the best part of town.

“The location was close to two or more tube stations and very convenient. Both the lobby and rooms were very well appointed and beautiful. There was ample room to move around and everything was clean with great friendly and helpful staff. Definitely the top of the three star hotels.”

Sep 25, 2008 by Samuel
Overall Rating: 10

• The hotel looks great after the remodeling. We stayed at the same hotel eight months ago.

“The staff was very friendly and helpful. Our room was clean and the service we had was great.”

Sep 23, 2008 by Jason
Overall Rating: 8

• Staff was very helpful, location to tube was great.
• Room was tight on space, even for 2 people.

“The staff was extremely helpful with all of our needs and questions. The location was very close to the Cliburn tube stop was not in a dangerous area. We felt safe during the day and late at night while walking to and from the tube stop (about 4 blocks). The bed was comfortable and clean, and if you do not mind taking 15 minutes to get to the center of the city, it was a very quiet and convenient location.”

Jul 31, 2008 by Jeff from Aventura, FL
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[2]

• Clean and close to underground.
• Far from downtown.

“Clean hotel, not in best location.”

Jul 25, 2008 by Paul from Greenville, NC
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[4]

• The bed was comfortable.
• The cleaning service was inconsistent. Some days (more than one) they didn't service my room at all.

“Despite the problems I had with the cleaning staff.”

Jul 15, 2008 by Gail from Putnam Valley, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Staff was very helpful with suggestions and directions.
• Charged for internet connection.

“A typical business hotel located 10 - 15 minute tube ride outside of central London. Rooms were on the small side but adequate. Clean with comfortable beds. The staff was very helpful with directions and suggestions.”

Jul 9, 2008 by Deanna from Northridge, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[6]

• I liked the friendliness and helpfulness of the staff. The bed was very comfortable too.

“The hotel was very nice in decor and quality. Thank god people checked out the next night so I could sleep in a nonsmoking room for the next few nights. However I could still smell smoke in the hallway, but I guess that's just London in generally, always smelling of cigarette smoke. The bed was very comfortable. Good location to the nearest Tube. Internet cafe closes by.”

Jun 16, 2008 by Amy from South San Francisco, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Very comfortable hotel, great service, convenient to the underground.
• Internet prices too high (15 GBP for 24 hours access).

“I was happy with my stay at this hotel. We were given a beautiful and comfortable room, and received great service throughout our stay. The hotel is very conveniently located near the underground; it only takes about 5-10 minutes on the train to get to Central London. The surrounding neighborhood is fine and not too busy, perfect to return to after touring around.”

May 27, 2008 by Paul from Parma Heights, OH
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[7]

• Location with respect to tube stop was good.
• Rooms were not spacious.

“Overall decent but not great. Location was fairly close to tube stop, but not in an active neighborhood.”

May 27, 2008 by Linda from Victoria, BC CA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[4]

• Good sized room and moderate price.
• Location did not appear to be safe at night.

“The hotel was as expected, but the location was less than optimum. Would not stay there again. A really great Italian restaurant across the street that I highly recommend.”

May 25, 2008 by Floyd from Mount Pleasant, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff we encountered always helpful and friendly.
• Some difficulty with language (English in England!).

“We had only a brief stay, and wanted to accomplish two conflicting goals - to relax before the long flight home, and to see something of London. The hotel staff was able to advise us how best to go about this, and then made it possible for us to get both things done. On the whole, it was a delightful stay.”

May 25, 2008 by Marie from New York, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• It was clean, had a gym and pool, conveniently located and the rooms were decent sizes.
• The first room looked good but the bed was very old and uncomfortable.

“The room was great by London standards. Clean and acceptable size. Convenient location near the Kilburn Park tube. Some restaurants at and near the hotel to enjoy. Exercise and pool facilities are nice. On the down side, it was not agreeable that they told me I was getting a non-smoking room, which in fact had been and the smell of smoke remained in the room. The bed was very old and you could feel all the springs. Finally after requesting a change the hotel after a few nights bad sleep, they kindly transferred me to a much better room.”

May 16, 2008 by Martha from Gun Barrel City, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[4]

• Concierge staff.
• No ATM. Breakfast buffet access.

“Hotel was decent, clean, friendly. Location not to bad. Short walk to buses, tube stop not too far. Breakfast buffet has limited access since you must climb a flight of stairs. Needs to be moved downstairs, where there seemed to be plenty of room.”

May 14, 2008 by Joe from Green Bay, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very friendly staff; clean and quiet hotel.
• Distance from Tube and City Center.

“Hotel was great for myself (single) for a weekend trip to London. Staff was great, had the best massage of my life in my room. They gave a great recommendation on a local pub. Only negative is 3 block walk to the tube station and is a ways from City Center. Overall, the hotel did not market the local Maida Vale neighborhood very well, it's a very nice neighborhood.”

May 8, 2008 by Alexander from Norway, MD
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[7]

• Clean, close to tube, quiet area, room safe was free.
• Very expensive internet access (#15/day), very expensive computer access (#7/15mins); no WiFi, awful 'full English breakfast', a bit kitschy overall.

“A decent hotel in a quiet area. Pretensions of being upscale is marred by kitschy decor (too much wood, low lighting and scruffy carpets), typically ancient hotel technology, and a location that feels a bit dingy. A business centre provides computers at #7 per 15 minutes; there's no WiFi, and the only internet access is expensive that charges #15/day, even though you just wanted to check your email. About five blocks from Bakerloo line, it's easy to get to places, although visitors (like us) coming to and from Stanstead will have to spend about 45 minutes to get to the Liverpool Street train. We did not try the restaurant, but had breakfast served to our room. While the basics (cereal, tea, jam and so on) were good, the hot dishes (the full English breakfast in particular) were awful, plastic stuff. The area offers a Tesco and a very good (much better than it looks) Italian restaurant just a block up the street, but little else worth mentioning.”

May 8, 2008 by Alan from Ardmore, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• It was a great value for the price.
• It should not be rated a four star hotel.

“It was a wonderful room and the staff was quite helpful. While not in a major area of London, the hotel is remarkably convenient to all areas via either bus or tube. Some minor complaints are that certain things in the room just didn't work. The fridge for the mini bar was broken. And they provided an electric tea pot which would have been nice had it not been broken as well. Overall, a great experience, but most definitely not a 4 star hotel.”

May 6, 2008 by Sandra from Ladysmith, BC CA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[7]

• The room was excellent for Europe.
• That there were no native English speakers working there.

“The room was very good. Area off the beaten path and tube not so convenient. Be careful and alert in surrounding area. I would stay there again.”

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Amenities at London Marriott Hotel Maida Vale, London

24 Hour Room Service AM/FM Alarm Clock Air Conditioned Babysitting/Child Services Barber Shop Barber/Beauty Shop Business Center Car Rental Desk City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange DVD Player Drugstore Elevators Exercise Gym Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies

Indoor Pool Iron Lounge Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Parking Phone with data port Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Secretarial Service Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Trouser Press Turndown Service Wake-up Service

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