Marriott Manchester Airport

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User Reviews for Marriott Manchester Airport, Manchester

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May 18, 2009 by paul from Dublin
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[2]

• Spacious, staff and cleanliness.
• Food in taste, presentation very small menu and location of hotel.

“The location isn't great and nothing around that remotely interests you unless you head to the city center which is 22-25 pound in a taxi. Staff very friendly and efficient very stylish hotel. But the food was shocking for a 4 star hotel with high accolades it was appalling I ordered a burger and chips and it took a total of 5 minutes form the order to getting to my table a well done burger doesn't add up really and I got McDonald style chips no salad garnish presentation of meal poor and cost me 13pounds. I am a chef my self a never said anything but its was poor my friend had a steak witch was 24 pounds and was advertised as a Sirlion 10oz and was clearly not covered in sauce. Had high hopes 4 a well known hotel and high star it was shabby workmanship in the food. But the breakfast was superb great staff though.”

May 1, 2009 by Dave from Deer Park,WA
Overall Rating: 7

• Comfortable bed.
• No elevator.

“Nice place, friendly staff, no soft drink or ice machines, no in room coffee maker no elevator.”

Dec 8, 2008 by David from Arlington,VA
Overall Rating: 8

• Staff very helpful.
• Rooms small (to be expected), internet costs a lot.

“Rooms are small but nice. Not quite what I've come to expect from Marriott in the states, but not far off. Internet costs, and it costs a lot. Hotel is right off the motorway, so fairly conveniently located. My wife and I came down with food poisoning the day of our arrival and the hotel staff was very helpful in trying to make us comfortable, even giving me a free glass of sprite from the (closed) bar in the middle of the night and printing directions to the nearest hospital in case they were needed. They also offered to call a Dr. for a house visit and told us that the Dr's charge 50 quid for housecalls in addition to any other charges. This is a pretty basic no frills marriott as far as the rooms are concerned, but the night staff that was working while we were there, a blond young lady whose name I cannot remember, was exceptionally helpful.”

Sep 8, 2008 by Debbie from Tulsa, OK
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very clean.
• Parking was terrible. Only 4 handicapped spaces and all were full.

“Nice hotel but parking was terrible. I am handicapped and had to park at least a block away (in the parking lot) from the entrance and walk/limp to the door. This is a big hotel and even bigger parking lot with only 4 handicapped spaces at the entrance and all were full during the time we were there.”

Aug 28, 2008 by Richard from Rancho Palos Verdes, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Very nice and clean with tons of amenities at a great value.
• Not enough staff at desk during peak hours.

“This hotel is in a great location convenient to the motorways and airport. The rooms are very nice, clean, and spacious. Cleanliness seems to be a priority and the hotel has all the amenities you would want whether you are traveling for business or pleasure. Very well thought out. The only negative I saw was there seemed to be a lack of staff during peak hours. I would definitely stay here again.”

Aug 12, 2008 by Sherry from Naples, FL
Overall Rating: 6
Cleanliness:[10] • Staff:[9] • Location:[4]

• Friendly and efficient staff.
• Airport shuttle was not complimentary.

“I highly praise the staff of this hotel. They were friendly and efficient. We had a medical emergency while there, and they were very helpful in directing us to a hospital, and helping use extend our stay. The room was very comfortable, attractive and clean. While it is near the airport, and there is a shuttle, it is not complimentary.”

Aug 10, 2008 by Alice from Los Angeles, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• Very clean, lovely sheets.
• Charge for shuttle to airport.

“Staff good, not excellent. Very clean, attractive room furnishings, no clock radio. Close to many dining alternatives in charming town nearby. Complimentary coffee not refreshed when requested, ignored by staff. Bed extremely comfortable and lovely sheets.”

Aug 2, 2008 by Lynn from Vauxhall, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Efficient, friendly and professional.
• Some of the pillows smelt like they had water damage.

“Convenient with great pick up and drop off service to and from the airport. Friendly staff, they really need to leave more bathroom supplies for travelers i.e. - toothpaste and toothbrush for emergencies. Breakfast is on time or it's free.”

Jun 15, 2008 by Michael from Boyertown, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The entire staff was helpful, courteous and kind.
• Having to step out of my room and go either to the designated smoking area out in front of the hotel, or the courtyard when I wanted to smoke.

“I was amazed by how great this hotel was. From converting dollars to pounds to answering questions about sites. The rooms were sparkling clean and the shuttle service to either the airport or the train station was superb. They allowed me to check in early when my plane landed ahead of schedule. I felt very comfortable and safe staying in this hotel.”

Apr 14, 2008 by Fran from West Chester, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• The bedroom was very pleasant.
• It needed a candy machine or something where you could buy a snack.

“Overall, it was a good stay. I would stay there again.”

Apr 10, 2008 by Charles from Dorset, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Very far to walk to room.

“Great facility for access to Manchester Airport and cost was very reasonable - but food very expensive - nearby recommended pub very good.”

Feb 27, 2008 by Dan from Marietta, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location.
• Nothing.

“Great location nice accommodations.”

Feb 15, 2008 by Ed from Elverson, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Comfortable beds.
• Odor from the bathroom.

“Overall it was very pleasant. I arrived late and was tired and the beds were very comfortable. Parking is adequate but a long walk to reception. The only bad item was the strong urine odor coming from the toilet. I think they need to use fresheners.”

Jan 15, 2008 by Tom from Monrovia, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice rooms.
• Internet charges.

“Liked the location, very nice hotel. I don't like the high price of internet use.”

Dec 17, 2007 by John
Overall Rating: 4

• Incompetent staff.

“Details are forgotten by all departments of the hotel. My room had a heating problem. It took 6 calls and 2 days to repair. I sent shirts to housekeeping for same day laundry. They were returned unlaundered 36 hours later with the message unfortunately your laundry did not go out today, we apologize for any inconvenience. Housekeepers forget to provide face cloths. Bar staff have far more interested in watching football on the TV than serving customers. Marriott is usually a terrific place to stay but this hotel lets the chain down badly. Avoid it!”

Dec 13, 2007 by Bob from Sioux Falls, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• As with most Marriotts. Great quality. Great service.
• The hotel, although an "airport" hotel, is a good 15 minutes from the airport.

“Excellent hotel. Good bar area with flight info on the monitors. Nice service shuttle to the front door of your terminal. Excellent for the business traveler. I took a taxi too the hotel to say time. About 4.50 pounds. Then shuttle on the return.”

Nov 28, 2007 by Patti from Tallahassee, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent staff, very helpful indeed.
• Nothing.

“I found this Hotel excellent value. The staff was all helpful and the room was all that could be desired and more. 100% satisfied.”

Nov 6, 2007 by Rick from Pittsburgh, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[8]

• The hotel was very beautiful. However, staff was not very friendly or accommodating.
• I was to receive breakfast and did not. Staff embarrassed me in front of my wife and other guests regarding my inquiry.

“The hotels staff needs to realize that guests, pay to stay there. And can choose to stay anywhere. The hotel's staff should be friendly to their guests and not so rude. People there acted like they were doing us a favor for simply doing there job.”

Nov 2, 2007 by Maureen from Clovis, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very helpful and friendly.
• Not many free TV channel choices.

“The staff went out of their way to meet our needs; there were snacks in the lobby 24 hours. The shuttle service was excellent. Rooms very large, best bed I have ever slept in. Would definitely stay there again, very quiet.”

Oct 30, 2007 by George from Wilmington, DE
Overall Rating: 5
Cleanliness:[8] • Staff:[4] • Location:[3]

• Room was quiet.
• Felt the staff did not listen to requests and had no understanding during check in.

“Quiet, would not stay here again. Staff we met was unpleasant and not accommodating at all.”

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Amenities at Marriott Manchester Airport, Manchester

24 Hour Room Service AM/FM Alarm Clock Air Conditioned Barber/Beauty Shop Bath Tub Business Center Car Rental Desk Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Indoor Pool Iron Lounge

Maid Service Meeting/Banquet Facilities Mini Bar Outdoor Parking Parking Phone with data port Phone with speaker Picnic Area/Tables Pool Radio Restaurant Room Service Safe Safe Deposit Box Sauna Scuba Diving Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Trouser Press Turndown Service Wake-up Service Water Skiing

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