Renaissance Hamburg Hotel

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Apr 24, 2009 by Mike from Los Angeles,CA
Overall Rating: 7

• Very friendly personal.
• All rooms are connected via separation doors, no noise insulation, very loud.

“Get in any case a room and the end of the passages. Otherwise you'll have a separation door in your room to the next room. This is very annoying. You can hear every single word from the other side, including snore.”

May 8, 2008 by Annabell from Oberursel, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Nice & elegant interior.
• A/c not working.

“Liked everything except for the room temperature. The a/c was too weak which prevented a more comfortable sleep.”

May 7, 2008 by Matt from Washington, DC
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[10]

• Perfect location.
• Rooms did not meet star classification.

“If you want a nice place to stay in the middle of a great shopping district, this is a good selection. My room, however, was really lacking. Seemed on the old side. Was definitely spacious, though. I hope other rooms are nicer.”

May 6, 2008 by Daniel
Overall Rating: 9

• Staff was extremely helpful and friendly.
• Ridiculous ancillary prices.

“It's situated right in the heart of Hamburg's plutocrat shopping district. It's a few blocks from the inner Alster, and Rathaus, so the location could hardly be much better. The hotel itself is consistent. It offers exactly what you would expect from a chain hotel of its class. The trade-off is that it is unremarkable, not flashy; no big design or art risks here, but plenty of comfort and reliability. This consistency also means you can expect the usual absurdly-priced extra goods and services on offer e.g. 5-Euro bottles of water, 10-Euro currywurst. I didn't even care to check on WiFi rates. Of course all hotels do this, but the advantage here is that there are plenty of _great_ restaurants withing stumbling distance. There's a reasonably-priced organic restaurant right next door, and a chic/trendy currywurst restaurant across the park out front. There's also lots canal-side dining a few steps farther away. So if you go out for food and drink the tap water, you'll certainly get your money's worth.”

Apr 27, 2008 by Jukka from Vantaa Finland, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Good location, quiet environment, very helpful staff.
• Air conditioning was a bit difficult to adjust.

“Very nice hotel with a good location near city Centrum and shops. Quiet area with a walking distance to most places. Very friendly and helpful staff.”

Apr 8, 2008 by Paul from Waalre, NV
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Large room.
• Sound of toilet flushing of neighbors.

“Great Location, expensive food. Expensive parking.”

Mar 4, 2008 by Andrea from Essingen DE
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very good location in the city of Hamburg.
• Breakfast is very expensive (24 Euro).

“Nice rooms, very good location, friendly staff!”

Mar 3, 2008 by David from Arlington, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[5]

• Very interesting exterior architecture.
• Amenities cost extra: internet, parking, use of spa.

“Staff was overly friendly & wanted to be more than helpful whenever you were in their presence. Location wasn't perfect but was not bad; however, Hamburg has more than one city center. The architecture/history was interesting. It's a shame that at the price/star level of this hotel that every little thing comes at an additional cost & at rates higher than lesser hotels (which often offer the same things for free).”

Mar 1, 2008 by Katrin from Leverkusen, DE
Overall Rating: 6
Cleanliness:[9] • Staff:[3] • Location:[10]

• Location / Nearby Attractions.
• Check In was poor.

“Rooms spacious and clean. Bit noisy towards the street. A/C didn't work first night, too warm in the room, has been repaired next day.”

Dec 13, 2007 by Bernhard from Lehigh Acres, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• In the middle of the town.
• Parking price to high.

“So far ok.”

Sep 25, 2007 by Lorraine from Lynden, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• It was in downtown Hamburg so you could tour the center of town.
• Construction, but could not b helped.

“Hotel in the oldest part of Hamburg. The streets were narrow and crowded. Especially with the construction, but a lot of shopping very close.”

Sep 24, 2007 by Michael from St Petersburg, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location.
• Property under construction, hard to find the entrance, noisy.

“I am sure once the renovation is completed, this property will be outstanding.”

Sep 19, 2007 by George from Astoria, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location is ideal (it really doesn't get more central).
• The breakfast was expensive for what it was.

“The building is a magnificent historical building; the location is great, central to the city but easy to get to the airport as well. Several u-bahn stops nearby. They have a lot of construction going on and it was inconvenient, because you can't use the main hotel entrance. You have to go through a mall basically, and one night I got back late, the mall was closed, and I had to go through the parking lot. But it was a pretty small inconvenience and the mall is open pretty late so it only happened once.”

Sep 18, 2007 by Mark from Flensburg, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent hotel for a great price has convenient location!
• The hotel is actually under renovation (free earplugs for every guest).

“We got the excellent hotel for a great price. The rooms are big and the location right above the shopping center "Hanseviertel" is very convenient.”

Sep 11, 2007 by Amy from Columbus, OH
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[8]

• In the heart of great shopping areas.
• Sauna facility and main entrance under construction. Charged more than quoted price for extra night's stay.

“This was a modest hotel with a good location before they began renovations. Currently, with the ground floor unavailable, the entrance is difficult to find, difficult to navigate, and feels like a youth hostel. We were looking forward to a long sauna, only to find that the sauna facility was also being renovated. The breakfast was not included, and $19 is a bit much for a couple of toasts, coffee, and juice (since I don't eat eggs and bacon for breakfast!). We wanted to stay an extra night. This hotel is much overpriced considering its basic lack of everything.”

Sep 2, 2007 by Adrienne from Jacksonville, FL
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• Super staff, location and value.
• Still renovating while we were there but staff did everything possible to make up for it.

“Hotel was centrally located; we walked everywhere, many shops and restaurants near by. Rooms were generously sized and clean, and I can't say enough about the staff. They did everything possible to make our stay pleasant. They even helped us check in early since they had a room available, which was much appreciated. They knew this was a special trip for us and the front desk manager had some cherry strudel and a personal note sent up to our room. I would stay there again in a heartbeat!”

Jul 19, 2007 by Hans-Joachim from Berlin, DE
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[10]

• Location.
• Room cleaning after 4 p.m.

“Reconstruction began Sunday morning, lobby was cleared from all furniture, no more parlor room. Entrance via parking lot. Room cleaning sloppy, several calls needed and after 4 p.m. only.”

Jun 10, 2007 by Sid from Pickering, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, comfortable, spacious and in centre of shopping and attractions.
• Steps in lobby difficult to navigate with luggage.

“Great hotel. Great location right downtown close to everything. Comfortable rooms and beds. Superior, helpful staff. Highly recommend and would stay here again.”

May 3, 2007 by Re from Montclair, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location, and attentive staff.
• It was acceptable but I have experienced better Renaissance staff (e.g. Koln).

“Excellent property in a historic building in the middle of downtown. Good facilities and attentive staff.”

Nov 12, 2006 by Marion from Erftstadt Germany, DE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We loved the staff, the room, the location - everything. A wonderful experience.
• We liked everything.

“The location could not be better, 2 minutes to Jungfernstieg and Binnenalster and public transportation. It's In the middle of a huge shopping district, the room was spotless und tastefully decorated, and the staff was extraordinary friendly. A wonderful experience of which we enjoyed every single minute. Highly recommended!”

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Amenities at Renaissance Hamburg Hotel, Hamburg

24 Hour Room Service AM/FM Alarm Clock Air Conditioned Babysitting/Child Services Barber Shop Barber/Beauty Shop Bath Tub Bidet Business Center City Center Concierge Desk Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout FAX Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding In Room Movies

Iron Lounge Maid Service Meeting/Banquet Facilities Mini Bar News Stand Outdoor Parking Parking Phone with data port Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Secretarial Service Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Trouser Press Turndown Service Valet Parking Wake-up Service