Las Casitas Village

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User Reviews for Las Casitas Village, Fajardo

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Jul 27, 2008 by denise from new york
Overall Rating: 3
Cleanliness:[5] • Staff:[1] • Location:[6]

• Beach and pools were nice.
• The food prices were out of this world. Outrageous.

“I would not recommend this hotel for the average middle class traveler or for the elderly. While I am not cheap by any means, this hotel went far beyond my budget. A lot of walking is required and climbing stairs to get to various places in the hotel. There is even a tram to take you to different areas.”

Jun 2, 2008 by Bonnie from Atlanta, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Breathe taking.
• Food a little to pricey.

“I enjoyed my stay and I will be back in the future.”

May 22, 2008 by Pedro from Deltona, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, comfortable.

“Staff is very friendly. Anything we needed they tried to accommodate. Seen was excellent. Worth every dollar. Looking forward to returning to El Conquistador.”

Apr 24, 2008 by Daniel from Madison, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Location.
• $24.50/day resort fee, $15/day parking & high drink prices.

“Beautiful spot, loads of activities, interesting sites nearby, expect to spend a lot on meals, drinks, activities, etc.”

Feb 27, 2008 by Bobby from Spring, TX
Overall Rating: 3
Cleanliness:[1] • Staff:[5] • Location:[3]

• The view and the facilities are nice.
• The maintenace and cleanliness of the hotel are horrible. This hotel has the potential to be much more.

“This hotel has a great view. But that's where the positives stop. Cleanliness and maintenance are poor. It needs paint, a mop, new furniture, re-plastering of its pools, etc. And the drink and food prices are the highest of all the places we've been in Puerto Rico, including the Ritz and the San Juan. I do not reccommend this hotel.”

Jan 29, 2008 by Beck from Brooklyn, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[6]

• Staff friendly/helpful.
• Not on the beach.

“Excellent hotel, but we got an upgrade to a beautiful room. So I cannot judge what a standard room is like, or what my experience would have been in a regular room. Staff was so helpful and friendly. I don't know why other reviewers complained.”

Jan 27, 2008 by Bryan R. from Virginia Beach, VA
Overall Rating: 6
Cleanliness:[2] • Staff:[2] • Location:[10]

• Public spaces were amazing. A beautiful setting.
• Our room was filthy.

“When staying at El Conquistador, you are paying for the public spaces and the overall setting, not for your room. Our room was filthy and even after 2 calls to housekeeping and a stop by the front desk; we finally cleaned the bathroom ourselves. It was totally unacceptable. That aside, everything else about the resort is 5 star and incredibly beautiful. I do recommend it; just bring your own rubber gloves and cleaner.”

Dec 13, 2007 by Ayash from Brooklyn, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Everything at this resort was great.
• Had to travel to the beach.

“This place is like being in paradise.”

Aug 31, 2007 by Daniel from Bloomingburg, NY
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[5]

• The view.
• Everything other than the view.

“This hotel is way over priced for what it is. The food was not worth what you pay. The staff was snotty and a bit stuck up. The location was about 40 minutes away from San Juan. Where we went every night to eat and find night life. I would not stay here again.”

Aug 25, 2007 by Tom from Auburn, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great golf, beautiful beach own island really nice, the grounds of this place are like a fairy tale.
• The price of food, water, and drink are definitely way over the top.

“A terrific place just and all around jewel, so big if you want a small quaint place this is not for you but then again plenty of places to sneak off to and be alone trust me real nice if they would just come down to the real world with the price of food and drink.”

Aug 15, 2007 by Hilda from Alta Loma, CA
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[7]

• I can't say anything nice about this hotel because we had a bad experience and not happy about the staff's response.
• We misplaced a cell phone and sunglasses at the same restaurant 2 different times and not returned.

“My husband scheduled a spa for me and I was 5 minutes late. By the time I was ready for the message I lost 10 to 13 minutes and they would not make it up for me. I rated this poor customer service and not happy. I was lost in the resort and that is why I was late. We also had dinner at pool side restaurant and misplaced our cell phone and it was not returned. The next day at the same place we left my husband ray ban sunglasses and again they were not returned. The ground maintenance was not good at all. Trash was not picked up daily by pool, beach, hallways etc. Wall had leaks. The sink in our restroom was plugged for days. Overall, I was not happy and will not stay there again. I feel that we deserve a discount.”

Aug 14, 2007 by Subin. from Louisville, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Beautiful beach which is reached via ferry.
• No coffeepot in room. Restaurant food very ordinary.

“Located in Fajardo which is the Northeast corner. Close to ferry for Vieques and Culebra. Large conference facility however other than pools not much to do for a family outing with children (note plans to add water-park in 2008). Selling point is the private beach reached via ferry. Tip - avoid the seafood restaurant.”

Jul 21, 2007 by C from Los Angeles, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[10]

• They have many different restaurants, not just one.
• They charge for parking 20 dollars a day, that's ridiculous!

“I liked the hotel overall. However when I parked on the first night in self parking. It took them 30 minutes to send a golf cart down to come pick me up. In fact, they wanted me to walk up the hill with my heavy luggage at first, before I asked for a pick up by them. There are some things they are clearly missing. You would never find this behavior at a hotel in Las Vegas. However they did steer me to a great sailboat/snorkeling charter!”

Jul 6, 2007 by Linda from Maplewood, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The views were wonderful and I had the best massage I've ever had!
• It was an hour from the airport.

“I had a great time at the El Conquistador, as did my 8 year old! I would definitely return since I didn't have time to enjoy the golf or tennis that they offered. I thought the food was a bit pricey, i.e. $25 for the breakfast buffet, which is probably my only gripe. I also wish that the restaurants served more local Puerto Rican food.”

Jun 27, 2007 by Sonia from San Francisco, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• The beach was fantastic.
• Food and Drinks where priced to high.

“Hotel is a wonderful place to stay and relax. Rooms are nice and hotel staff is very friendly. Food and Drinks are over priced only negative about this hotel.”

Jun 18, 2007 by Nelson from San Francisco, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Hotel is a great place to relax.
• Price for food and drinks to high.

“Hotel staff was great. Price for food and drinks were outrageous. Rooms are beautiful and big. Overall the resort is a great place to relax and enjoy the sun and beach.”

May 22, 2007 by Dana from Toa Alta, PR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I like all.
• The hotel needs in Saturday some music for all type of person.

“That was my first time in the hotel. I love it. The view, the pools and the palomino beach its a the people that work there is are gentle persons. Great experience.”

May 19, 2007 by Michael from Dayton, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• The view and variety of activities.
• The price of parking.

“A beautiful property that is in need of some upgrades. The public exterior hallways need new tile, some room furniture needs to be replaced, and beds are? Okay? But should be upgraded. Having said that, the resort is in the process of a major renovation and hopefully will attend to some of the details that detract from this being a true ?world-class resort?. Overall though, I believe most vacationers would be pleased.”

May 14, 2007 by Baby S. from Westfield, IN
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[8]

• Scenic.
• Not a compelling value.

“Not bad but pricey $4 bottled water and $17 bucks for coffee toast eggs and 2 pancakes. $8 drinks. It just adds up when you are there 4 days. Hotel is undergoing big renovation. I have been to better beaches for a lot less. You are captive to the resort. It is not like you could walk to the other restaurants.”

May 12, 2007 by Greg from Washington, DC
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[8]

• Spectacular location overlooking ocean; private island beach was amazing.
• Room was not clean enough.

“Overall, we enjoyed our stay. The location is spectacular and the grounds are beautiful and well taken care of. However we felt like the food was mediocre for the prices we were charged - $15 for a sandwich and $10 for a Pina Colada ought to be better than they were. Also, we did not have one of the new upgraded rooms, which might have been nicer, but ours was dirty. The bathroom was dirty, under the couch there were crumbs of food, and we found stains and hair on the bed (not ours). ”

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Amenities at Las Casitas Village, Fajardo

ADA-approved rooms available AM/FM Alarm clock radio Adjustable thermostat Air conditioning Airport Shuttle All-news channel Ballyhoo Bar & Grill Bathroom amenities Blossoms Business center/services Cable/satellite color TV w/ remote control Cafe Bella Vista Cafe Caribe Cantina de las Olas Casino Ceiling fan Child care services Childrens activities Clothes Press Coffee maker Complimentary in-room coffee/tea Concierge services Currency Exchange Electrical Outlet at Desk Level Fishing Fitness facility Game Room Golf Golf Grill Hair dryer Hair salon/Barber Handicap Access Iguana''s Cafe In-room movies Internet Access

Iron/Ironing Board Isabela''s Steak House Jacuzzi Jogging Las Brisas Restaurant Laundry/Valet Services Le Bistro (seasonal) Medical services Meeting facilities Mini Bar Nature Trails Newspaper delivered Non smoking rooms available Parking Pool - outdoor Pool Grill Power Converters for International Guests Rental car desk Room service - limited hours Safe Sauna Scuba diving (fee) Shuttle to Local Attractions Snorkeling Spa Facility/Services: Golden Door Spa Stingray Cafe Telephone w/voice mail, speaker phone & dataport Tennis - outdoor Tour Desk Valet Parking Wake-up services Water sports Whirlpool/Hot tub Work Desk with Lamp