Hyatt Hacienda Del Mar

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User Reviews for Hyatt Hacienda Del Mar, Dorado

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Apr 3, 2009 by Manuel from Saint Charles,IL
Overall Rating: 10

• Friendly and attentive staff.

“Friendly staff, very clean and the grounds were well kept.”

Mar 10, 2009 by Dennis from Colon,MI
Overall Rating: 10

• Rooms very clean, nice pool and beach, great view grounds well manicured.

“We stayed at the hotel for 3 days prior to going on a cruise. The hotel met or exceeded our expectations. The only issue we had was finding the hotel. Our flight was late,it was raining and the rental car company did not give us good directions. With good directions it is not at all difficult to find. We plan on returning to San Juan and we definitely stay at the Hyatt.”

Sep 12, 2008 by Regina H. from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was wonderful.
• I didn't like how the guard treated us. He was always on his cell phone. He didn't know what was going on.

“It was a wonderful experiment. I just didn't like the guard being on his on cell phone. we felt that he didn't know what was going on.”

Aug 29, 2008 by Susan from Marco Island
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[4]

• The beach was pretty.
• Our room smelt.

“Our room smelt of damp and mold. We were told to keep the air conditioning set on 70 degrees so we chose to freeze rather than suffer the smell. The adjacent hotel has been closed for years and is shielded from the beach by an old chain link fence.”

Nov 15, 2006 by Brandon from Aventura, FL
Overall Rating: 1
Cleanliness:[4] • Staff:[3] • Location:[7]

• Nice grounds.
• Small rooms, unclean, broken pool.

“The rooms are very small. The River Pool was broken when we were there. The hallways smelled like raw sewage.”

0 of 1 people found this review helpful.

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