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Gran Melia Cancun
Boulevard Kukulcan, Km. 16.5 - Zona Hotelera,
Cancun, Mexico
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.0] • Location:[8.5] Based on 30 user ratings |
Sep 28, 2005 by
Steve from Lagrange, OH
Overall Rating: 10
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“It was like a 5 star hotel in Vegas I will come back. First class the whole way.”
1 of 2 people found this review helpful.
Sep 25, 2005 by
Susan from Doylestown
Overall Rating: 3
Cleanliness:[4] •
Staff:[1] •
Location:[6]
“We were here middle of July. Hurricane Emily came thru the area. Prior to the hurricane strike, the staff seemed lazy and not attentive to the needs of guests both at the beach or pool area. The dinner wait staff were not near as friendly as we had at the Moon Palace, that was a top notch facility. At the time the hurricane came thru, the staff was poor to inform guests of possible storm updates, unfriendly and this was the worst vacation resort we have ever experienced.”
0 of 2 people found this review helpful.
Jul 21, 2005 by
John D. from Davidson, NC
Overall Rating: 10
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“I was in Cancun for the hurricane. The hotel put guest up in their ballroom in a very organized fashion. Games and movies were provided for the kids. It was so secure that I felt totally safe. The staff had all meals well organized. While it was not usual hotel fare it was much better than had I been in a community shelter. Outstanding manager!”
1 of 1 people found this review helpful.
Jul 18, 2005 by
Vinod R. from Troy, MI
Overall Rating: 8
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“The stay was very good. The hotel is way better than the Hyatt (where we stayed last time). The pool is awesome, as is the beach!! The Service Royal was a good upgrade, they took good care of us in that part of the hotel.Too many mosquitoes in the lobby area of the SR wing though...”
Jun 9, 2005 by
Heather from Woods Cross, UT
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“I highly recommend this hotel. It was so pretty and the ocean view was excellent.”
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