Barcelo Club Las Perlas

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User Reviews for Barcelo Club Las Perlas, Cancun

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Apr 27, 2008 by Melinda from New York
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff, the hotel was great.
• No mini bar in the rooms.

“The hotel was great, there is no mini bar in any of the rooms you would have to buy the water in the gift shop. Everything else was included unlimited foods, drinks. I would stay at the hotel again.”

Apr 25, 2008 by Haya from Las Vegas, NV
Overall Rating: 4
Cleanliness:[9] • Staff:[2] • Location:[9]

• Clean, comfortable bed.
• Music was too loud, on for 12 hours a day, nobody spoke English good enough.

“This is the locals hotel, we only saw one other American couple during our 3 nights stay, the music was too loud around the pool, so, you can't just relax in your room and sleep in after 10:00am, they also has parties in the evenings that lasted till 10:00pm, the staff tried to speak English, but, their English was very poor, they understood the main expressions, but, I couldn't get out point across when an error happened, our room was accesses despite the do not disturb sign, and they placed a crib that we never asked for.”

Apr 25, 2008 by Patti from Palm Coast, FL
Overall Rating: 2
Cleanliness:[4] • Staff:[3] • Location:[4]

• There was one bell boy that was very helpful..
• Room safe didn't work, our room flooded, no room service, no hot water.

“The beach area was full of sea weed. The facility itself was poor. No hot water, the room safe never worked properly and there was no room service available. A toilet in another room on our floor overflowed and it flooded the hallway and also our room. There was no discount or any consideration given for all of the inconveniences during our stay.”

Apr 18, 2008 by Murray from Plainfield, NJ
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[9]

• The room was large and quite nice.
• Front desk personnel, for the most part, were not especially friendly and did not have a command of English one would expect.

“The hotel was well situated and convenient to all modes of transportation. The room was large and very clean. The swimming pools were well maintained. The Diletto restaurant was excellent, unfortunately it is closed on Sunday and Monday. The Arenas Buffet was not exciting. The food was just fair, though the pastries were quite good.”

Apr 17, 2008 by Claudia from Wiscasset, ME
Overall Rating: 3
Cleanliness:[8] • Staff:[3] • Location:[10]

• The bartenders were very accommodating; nice snack bar.
• Shower and toilet area too small. Beach too shallow. Music too loud. Front desk too slow. Smelly room with little air.

“We did not pay much, but it would have been better to pay more and get a better place to stay. We stayed the last night of our trip and all of us were disappointed with room, food, front desk and beach.”

Apr 2, 2008 by Yosef from Rockville, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Good hotel.
• All was good.

“Hope to be in this hotel many times.”

Mar 31, 2008 by Tina from San Francisco, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[5] •

• Clean, nice beach.
• Not enough training of staffs, giving wrong information to guests.

“It is a reasonable stay, clean and relaxes, well for family with childrens.”

Mar 22, 2008 by Abby from Chicago, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[5]

• Quiet beach, friendly staff.
• Seaweed in water.

“Good for a short stay, very close to public bus which is super cheap to ride. Staff is nice and helpful if you have any needs or questions.”

Mar 7, 2008 by Sukanya from Orrs Island, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff. great food, nice pool. OK beach.
• No complaints.

“Laid back. Liked non-mega style hotel. We'll go back.”

Jan 29, 2008 by Roger from Oak Creek, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• It was modestly priced. I can't imagine what more expensive resorts might offer. Excellent all around.
• I told the desk clerk 3 times I'd be checking out late and they never bothered to tell us that our room keys wouldnt work.

“We enjoyed the all-inclusive feature. Although the staff still seemed to expect tips. We loved the ocean view. The hotel has been completely redone with marble floors and brilliant white walls and ceilings. The buffet, as buffets go, was a feast for the eyes and stomach. Their Oceanside Mexican restaurant was romantic with the moon full and the food delightful. We dined twice in their Italian restaurant and loved the entire experience. We'd go back again if Cancun is in our plans. However, Lisbon, Madrid, London, Paris, Berlin, Prague and Oberammergau come first.”

Nov 30, 2007 by Ignacio from Skillman, NJ
Overall Rating: 8