Sheraton Brussels

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May 16, 2009 by Jon from Fort Myers,FL
Overall Rating: 9

• Very close to the North train station and metro.
• Rather standard in business efficiency, not historic.

“Good night sleep especially
convenient location for metro and North Brussels train station.”

May 3, 2009 by Johnny from San Miguel,CA
Overall Rating: 10

• Close proximity to the train station.

“Loved how easy it was to get to this hotel by train from Amsterdam. Also, the hotel is very central to all the nice things to do in the city.”

Feb 17, 2009 by Carlea from Langley,Canada
Overall Rating: 8

• The staff was incredibly friendly and helpful. The location was great and although we didn't dine at the hotel the restaurant seemed lovely.
• The view out the window was horrible and the room was plain and worn out.

“Although the experience was nice, I know room views can't always be good, looking to the roof of a worn out building is just not acceptable. The overall feeling of the public areas were really professional and welcoming at the same time.”

Sep 18, 2008 by Jennifer
Overall Rating: 7

• Huge rooms, nice lobby area, free internet and computers in lobby.
• Rooms were outdated, old furniture, old bathroom and small TV far away from bed

“Sheraton Brussels is conveniently located near the Noord Train Station. It is approximately a mile from the main tourist area. Public transportation is very nearby. Hotel lobby is very nice with free internet/computers in the lobby. Rooms are very large (especially for European standards), but the furniture and bathroom fixtures are somewhat outdated. Very clean, would have liked to be closer to the city center.”

Sep 13, 2008 by Jacques from Laguna Niguel, CA
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[8]

• Not a thing.
• Uncaring, unfriendly staff, outrageous prices for breakfast.

“Avoid this hotel, if you can possibly do so. Front desk staff was very unfriendly and unaccommodating, there is no choice for breakfast except a buffet which costs over $40. Parking is also outrageous at $42 a day. Decor looks like hotel has not been renovated since 25 years. This is definitely not a 4 star hotel.”

Sep 12, 2008 by Jean-Pierre from Laguna Niguel, CA
Overall Rating: 2
Cleanliness:[8] • Staff:[2] • Location:[8]

• Nothing.
• Expensive parking, no choice of menu for breakfast, unaccommodating staff.

“This hotel is definitely not 4 star! There was not even a coffee pot in the room. When I questioned the staff about this and told them that every Marriott and Hilton offers one, they rudely told me, well, this is not Marriott, this is a Sheraton. Staff is totally uncaring and cold. There was no breakfast menu; only buffet which costs over $40. Parking was also over $40 per night. Avoid this hotel.”

Aug 28, 2008 by Jeffery from Los Angeles, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• The close proximity to the train station and Grand Place.
• Room service to get ice was a bit slow.

“It is located centrally and is close to the train station, grocery store and Grand Place. Overall, no major complaints, although there was a slight problem with the free internet at times.”

Aug 15, 2008 by Srinivasa from Cupertino, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[5]

• Excellent rooms. Large and clean.
• Lots of seedy businesses around the hotel.

“The rooms were large, very well appointed. Very clean. The only negative thing is that there are lots of businesses selling adult material around the hotel. So it's not good to walk around there with small children. It's right in front of the Rogier Metro station. So that's very convenient too.”

Aug 10, 2008 by Kerry from Brooklyn, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Offered free wireless in lobby and pool had beautiful view of Brussels located on 30th story.
• Internet access was very expensive and there was no room coffee/tea offered.

“Hotel is centrally located in an area with very good access to trains and airport. There is a great Turkish restaurant located across the street and is only a 15 minute walk to central Brussels.”

Aug 8, 2008 by Emily from Mississauga, ON CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Big double rooms, and great hotel facilities.
• 4 euro 200 ml bottle of sprite at Le Train.

“Great hotel, huge double rooms with two double beds, as opposed to the standard 2-twin beds found throughout the rest of Europe, plus free internet. Good location, near metro, about a 15 minute walk to Grand Place. Did not particularly enjoy the outrageous prices for some things we asked for i.e. 200ml bottle of sprite for 4euro, 4 euros for a bucket of ice!”

Jul 27, 2008 by Ryan from San Francisco, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Size of room was excellent.
• Location.

“Hotel was overall excellent. More of a business hotel; it is north of the city center. There is a supermarket which is close and convenient. I was happy with the hotel at its price. Fairly close to a tram/metro station as well as Bruxelles Nord train station.”

Jul 10, 2008 by Chris from Fayetteville, AR
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• The hotel staff was very friendly and helpful. Close to bus and train.
• Bathrooms were nothing special, but decent.

“The staff was incredibly accommodating. It is within a 3 minute walk of the Brussels Noord train/bus terminal and 50 meters from the closest local bus stop. It is across the street from the shopping district, with plenty of restaurants within a short walk. Would definitely recommend.”

May 30, 2008 by Mark from Apo, AE
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• You can always expect the Sheraton to deliver!
• Was not impressed with the pool.

“Great facility and great location.”

May 18, 2008 by Erik from Jacksonville, FL
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[6]

• They brought a fan up to the room since it was very hot.
• You could not make a collect telephone call from the room.

“The hotel has a very busy front desk with courteous staff. The hotel room was a nice size. The bathroom needs updating. The air conditioning does not work when it is warm outside. I would never stay at this hotel unless it was cold outside. It was a horrible experience!”

May 9, 2008 by Lisa from Apo, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Awesome price for value!
• Cost of breakfast there was outrageous and Wi-Fi continued to go out.

“Beautiful hotel centrally located! Would recommend to anyone. Be sure to check out the workout area and pool, if nothing else for the view! The staff was helpful and friendly, although the computers continued to go off line and were unable to connect to the internet frustrating.”

Apr 16, 2008 by Ranga from Maple Grove, MN
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[9]

• The staff was helpful.
• In-room internet was prohibitively expensive.

“The Sheraton can best be described as a business hotel. Given this, I am not sure why they do not provide free wireless internet in the rooms, as many hotels do. Instead, the hotel charges sky high fees - 24 euros for 24 hours! Further, the Brussels Sheraton does not even allow guests to access the internet in the lobby using their own laptops. Today, people like to remain connected even when they are on vacation. The Brussels Sheraton is not a place I would like to stay again, either on business or on vacation. While the staff was helpful and the location was great, this hotel remains rooted in the past.”

Apr 16, 2008 by Michael from Bridgeport, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Spaciousness of rooms. Wi-Fi available at no cost. Super friendly staff, especially at the bar.
• Parking difficult. Garage run by outside vendor; telephone calls from room.

“Most professional staff. Great work-out facilities and rooftop pool overlooking the city of Brussels. Decor of the very spacious room perhaps outdated, but it sure didn't bother me. Could improve on acoustics -- one excitedly rowdy neighbor one night, not worth complaining about but still surprising. Use your own cell, telephone conversations from room extremely expensive (ran out of rented cell phone time and was I ever in for a surprise!) Wi-Fi in l